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Questions and Answers
What must the Meter Reader do if a kWh meter is found without display?
A consumer is responsible for covering the expenses of replacing a defective kWh meter when it is for big-load consumers.
True
What document must the Lineman submit after installing a new kWh meter?
Service Memorandum
If there is no available kWh meter from both the consumer and ORMECO, the consumer must sign a ______ letter for billing adjustments.
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What option does the consumer have if they want to witness the actual calibration test?
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The kWh meter must be replaced immediately if found defective on sight.
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What must the Lineman do with the defective kWh meter after replacement?
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Match the role to its corresponding action:
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What must the Lineman present to the consumer after replacing a meter?
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The District Supervisor must approve the meter test report before any recommendations can be made.
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What must a consumer submit within ten days if their kWh meter is burnt?
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The replacement kWh meter will be considered permanent after the consumer pays the ______.
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Match the reasons for replacing kWh meters with their corresponding actions:
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What does the Billing Section monitor quarterly?
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A consumer is required to pay an inspection fee for a burnt kWh meter due to overloaded conditions.
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Who is responsible for submitting the accomplished Service Memorandum to the Billing Section?
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The Lineman on duty shall explain the inspection findings to the ______.
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What action does the ASD take after the consumer signs the Service Memorandum?
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Study Notes
Meter Testing & Replacement
- Consumer requests for kilowatt-hour (kWh) meter tests are initiated through a Service Memorandum by the CWDO/Immediate Supervisor.
- Defective meters found on-site are replaced immediately.
- The Lineman installs the new meter, submits the Service Memorandum to Billing for action, and informs IC3.
- The defective meter is surrendered to the Warehouse.
- Big-load consumers bear the cost of replacing defective meters.
- If the consumer has an available meter, it can be used as a replacement after testing.
- If no meter is available, the consumer can sign a conformity letter for billing adjustments until a new meter is installed.
- Defective meters upon testing are subject to replacement.
- Consumers can witness calibration tests at the Main Office or authorize the District Supervisor to act on their behalf.
- The District Supervisor brings the meter to the Main Office for testing.
- A report on the test results, evaluation, and recommendations is prepared by the calibrator and approved by the Metering Officer, Special Equipment Section Head, and TSD Manager.
- The Metering Section submits the test report to the District Supervisor for coordination with the consumer.
- The Lineman presents a Service Memorandum with the test report to the consumer for signature.
- After replacement, the Lineman submits the completed memorandum, attached with the conformity letter, to the Billing Section.
- The District Supervisor surrenders the temporary replacement meter to the Warehouse.
- For meters requiring calibration, a temporary replacement is installed.
- The consumer can witness the calibration test or authorize the District Supervisor to act on their behalf.
- The calibrator prepares a report on the test results, evaluation, and recommendations.
- The report is submitted to the District Supervisor for coordination with the consumer on payment charges.
- After payment, the Lineman presents the consumption of the replacement meter to the consumer for signature.
- The Lineman submits the completed memorandum, attached with the conformity letter, to the Billing Section.
- A meter base is required for installation before meters are issued.
- In case of burnt meters due to overloading, the meter is replaced.
- Consumers are required to pay inspection, connection, and metering fees.
- An as-built electrical plan is required within ten days.
- A load survey is conducted by the District Supervisor.
- Failure to comply with requirements results in additional payment based on the damage incurred.
- Burnt meters caused by temporary load increases are replaced with the same rating.
- Consumers pay inspection, connection, and metering fees.
- A load survey is conducted by the District Supervisor.
- Failure to comply with requirements results in additional payment based on the damage incurred.
- Burnt meters due to fire accidents are replaced with the same rating.
- The Billing Section monitors significant consumption changes quarterly to identify potential overloading.
- If uprating is required, the consumer pays a metering fee.
- If the consumer voluntarily requests uprating, they pay the necessary costs.
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Description
This quiz covers the procedures for testing and replacing kilowatt-hour (kWh) meters based on consumer requests. It outlines the roles and responsibilities of the CWDO, Lineman, and District Supervisor in the process, including actions taken when defective meters are identified. Additionally, it discusses the financial implications for big-load consumers and options available during meter replacement.
