Decision-Making Process

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Questions and Answers

In the decision-making process, which step involves comparing the advantages and disadvantages of different courses of action?

  • Making the decision
  • Determining decision alternatives
  • Identifying the decision problem
  • Evaluating the costs and benefits of alternatives (correct)

What are costs called that have the potential to influence a decision?

  • Opportunity costs
  • Relevant costs (correct)
  • Sunk costs
  • Irrelevant costs

Which of the following costs is LEAST likely to be considered relevant when making a short-term decision?

  • A cost that differs between two alternatives being considered.
  • A sunk cost that was incurred in the past and cannot be recovered. (correct)
  • A future repair cost that will only be incurred if a particular option is chosen.
  • An opportunity cost representing the potential benefit forgone by choosing one option over another.

What are costs that have already been incurred and cannot be recovered?

<p>Sunk costs (A)</p> Signup and view all the answers

A company is operating at full capacity. What does an opportunity cost represent in this situation?

<p>The potential benefit that is lost when choosing to take on additional work. (D)</p> Signup and view all the answers

A business accepts a special order at a lower price than its normal selling price. What is a key consideration when analyzing this decision?

<p>Ensuring that the special order does not affect sales through regular channels. (D)</p> Signup and view all the answers

When evaluating a special order, what costs and benefits should be considered?

<p>Only incremental costs and benefits (A)</p> Signup and view all the answers

In a make-or-buy decision, what factors should a company consider besides costs?

<p>Qualitative factors like supplier reliability (B)</p> Signup and view all the answers

A company is deciding whether to outsource production of a component. Which of the following is a critical qualitative factor to consider?

<p>The reliability of the potential supplier. (C)</p> Signup and view all the answers

When making 'keep-or-drop' decisions, what is the primary financial consideration?

<p>How costs and revenues will change if the segment is eliminated. (D)</p> Signup and view all the answers

What should managers consider when deciding whether to eliminate a business segment?

<p>How costs and revenues will change and the effect on other segments. (C)</p> Signup and view all the answers

What general rule should be followed in sell-or-process-further decisions?

<p>Products should only be processed further if incremental revenues exceed incremental costs. (D)</p> Signup and view all the answers

In a sell-or-process-further decision, what type of costs are considered sunk and therefore irrelevant?

<p>Costs of manufacturing the product up to the sell-or-process point. (D)</p> Signup and view all the answers

When faced with a constrained resource, how should a company prioritize its products to maximize profits?

<p>By maximizing the contribution margin per unit of the constrained resource. (C)</p> Signup and view all the answers

What type of costs are typically NOT relevant when prioritizing products with constrained resources?

<p>Fixed costs (D)</p> Signup and view all the answers

Which of the following is the first step in the decision-making process?

<p>Identify the decision problem. (A)</p> Signup and view all the answers

Besides relevant revenues, what else should be considered in a make-or-buy decision?

<p>The opportunity costs associated with the decision (C)</p> Signup and view all the answers

In a keep-or-drop decision, what should be done with unavoidable fixed costs when a segment is dropped?

<p>Reallocate the costs to other segments that are kept (B)</p> Signup and view all the answers

What is the primary objective when prioritizing production with a constrained resource?

<p>To maximize profits given the constraint (A)</p> Signup and view all the answers

Which of the following is an example of a 'special order'?

<p>A one-time order outside the normal scope of business (A)</p> Signup and view all the answers

Flashcards

Relevant Costs

Costs that have the potential to influence a decision; also known as differential, incremental, or avoidable costs.

Irrelevant Costs

Costs that do not have the potential to influence a decision.

Sunk Costs

Costs that have already been incurred and cannot be recovered.

Opportunity Cost

The foregone benefit that is given up when one alternative is selected over another.

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Special Order

A one-time order that is outside the scope of the company's normal business, often at a lower price.

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Make-or-Buy Decisions

Decisions a company makes when choosing to buy a product component from an outside supplier; also called insourcing vs. outsourcing decisions.

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Keep-or-Drop Decisions

Decisions managers must make when deciding whether to eliminate a division or a segment.

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Sell-or-Process-Further Decisions

Decisions managers make when faced with the option to sell a product as is versus with more features for a higher price.

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Constrained Resource

A limited resource that restricts a company's ability to satisfy demand.

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Prioritizing Products

Maximize the contribution margin per unit of the constrained resource.

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Study Notes

Steps in the Decision-Making Process

  • Step 1: Identify the decision problem
  • Step 2: Determine the decision alternatives
  • Step 3: Evaluate the costs and benefits of the alternatives
  • Step 4: Make the decision
  • Step 5: Review the results of the decision

Relevant vs. Irrelevant Costs

  • Relevant costs, also known as differential, incremental, or avoidable costs, have the potential to influence a decision
  • Relevant costs must occur in the future
  • Relevant costs must differ between decision alternatives
  • Irrelevant costs are those that do not have the potential to influence a decision
  • Irrelevant costs include costs that have been incurred in the past, i.e., sunk costs
  • Irrelevant cost are the same, regardless of what alternative is chosen

Opportunity and Capacity Considerations

  • Opportunity cost is the foregone benefit that is given up when one alternative is selected over another
  • Adding additional work at full capacity requires giving up a portion of the existing work, and the benefit of the existing work given up is an opportunity cost
  • With idle capacity, additional work may be added without sacrificing existing work, so there is no opportunity cost to the additional work

Special Order Decisions

  • A special order is a one-time order that is outside the scope of a company’s normal business
  • Special orders are often completed at a price lower than normal
  • When analyzing a special order, only the incremental costs and benefits are relevant
  • Sales of other products via regular channels should not be affected by the special order

Make-or-Buy Decisions

  • Make-or-buy decisions occur when a company has the option to buy a product component from an outside supplier or produce it internally
  • These decisions could also be called insourcing vs. outsourcing decisions -When making a make-or-buy decision, It is important to consider how much revenues and costs will change
  • When making a make-or-buy decision, it is important to consider any qualitative "soft" factors
  • When making a make-or-buy decision, it is important to consider if there are any opportunity costs associated with either alternative

Keep-or-Drop Decisions

  • Keep-or-drop decisions arise when managers must decide whether to eliminate a division or a segment
  • Important factors to consider include how much costs and revenue will change if the segment is eliminated
  • Important factors to consider include if other segments or product lines will be affected
  • Important factors to consider include any qualitative factors

Sell-or-Process-Further Decisions

  • Sell-or-process-further decisions arise when managers are faced with the decision to sell a product "as is" or continue adding features so it can be sold at a higher price
  • As a general rule, products should be processed further only if incremental revenues exceed incremental costs
  • Costs of manufacturing the product up to the sell-or-process point are classified as sunk and therefore irrelevant

Prioritizing Products with Constrained Resources

  • When a limited resource restricts a company’s ability to satisfy demand, the company is said to have a constrained resource or a bottleneck
  • To maximize profits, the company must prioritize its products so as to maximize the contribution margin per unit of the constrained resource
  • Fixed costs are not relevant because they do not change in the short run

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