Decision-Making Process Quiz

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Questions and Answers

What is the first step of the decision-making process?

  • Developing alternative solutions
  • Evaluating alternatives
  • Implementing the decision
  • Identifying the problem and determining its cause (correct)

In decision making, what is the significance of asking 'How urgent is the problem?'

  • It determines if immediate action is required (correct)
  • It helps in brainstorming new ideas
  • It helps in analyzing alternative solutions
  • It ensures that all objectives are met

What type of problems require reliance on non-programmed decision making?

  • Ambiguous or incomplete problems (correct)
  • Familiar problems
  • Straightforward problems
  • Problems with easily defined information

How can new ideas be generated for developing alternatives?

<p>By brainstorming and picking others' brains (D)</p>
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What is a potential advantage of group decision making?

<p>Increased diversity of information and experience (A)</p>
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What is a disadvantage associated with group decision making?

<p>Tendency to prioritize group harmony over the quality of the decision (C)</p>
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How can the hindering role of 'initiators' be characterized in group decision making?

<p>They encourage different approaches to solve problems (A)</p>
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What is suggested as a way to improve group decision making in terms of group size?

<p>Maintain a group size that allows everyone to have an opportunity to express their views (D)</p>
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What is recommended in terms of planning before a meeting to improve group decision making?

<p>Prepare an agenda with a list of items for discussion (D)</p>
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What is suggested as an important factor for the meeting setting to improve group decision making?

<p>Conducive environment with good seats, lighting, air, and appropriate room size (A)</p>
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Study Notes

Decision-Making Process

  • The first step of the decision-making process is to identify the problem or opportunity.

Problem Analysis

  • Asking "How urgent is the problem?" helps determine the time available to make a decision and plan a course of action.

Types of Decision Making

  • Non-programmed decision making is required for novel, unstructured, or unusual problems that have no predetermined solution.

Generating Alternatives

  • Brainstorming and other idea-generation techniques can be used to develop alternative solutions.

Group Decision Making

  • A potential advantage of group decision making is that it brings together diverse perspectives and expertise, leading to more informed decisions.
  • A disadvantage of group decision making is that it can be time-consuming and may not yield a consensus.
  • Initiators, who dominate the conversation and suppress others' ideas, can hinder group decision making.
  • To improve group decision making, it is suggested to keep the group size small, ideally 5-7 members.
  • Planning before a meeting, such as setting a clear agenda and assigning specific roles, can improve group decision making.
  • An important factor for the meeting setting is to provide a comfortable and relaxed atmosphere, free from distractions.

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