Decision-Making Concepts and Characteristics
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Questions and Answers

Decision-making can be seen as a ______ process that generates a solution.

problem-solving

Which of the following is NOT a characteristic of a good decision?

  • Decisions are executable.
  • Decisions are replicable.
  • Decisions benefit only the decision-maker. (correct)
  • Decisions foster opportunity.
  • Decisions positively impact others.
  • What does MCDA stand for?

    Multiple-Criteria Decision Analysis

    What is a factor that can affect cognitive performance in decision-making?

    <p>Environmental uncertainty</p> Signup and view all the answers

    In decision-making, requirements should be graded and placed in order of importance.

    <p>True</p> Signup and view all the answers

    A tentative decision is the option that can accomplish all of the objectives.

    <p>True</p> Signup and view all the answers

    The preliminary decision is reviewed for more potential implications.

    <p>True</p> Signup and view all the answers

    Decisive action is taken to avoid any negative effects from being issues.

    <p>True</p> Signup and view all the answers

    Collaborative decision-making is often preferred under normal daily circumstances.

    <p>True</p> Signup and view all the answers

    Individual decision-making is generally faster and saves more time and energy.

    <p>True</p> Signup and view all the answers

    Rational or analytical decision-making involves relying on emotions and feelings.

    <p>False</p> Signup and view all the answers

    Random or chance approach to decision-making involves making decisions based on impulse.

    <p>True</p> Signup and view all the answers

    Our personality can influence our preferred approach to decision-making.

    <p>True</p> Signup and view all the answers

    The GOFER decision-making model involves defining the problem, establishing criteria, collecting alternatives, and evaluating the results.

    <p>True</p> Signup and view all the answers

    The DECIDE decision-making model includes steps like defining the problem, identifying criteria, collecting alternatives, and implementing a plan of action.

    <p>True</p> Signup and view all the answers

    The EIGHT STAGES OF MORAL DECISION-MAKING model includes stages like recognizing the problem, identifying competing explanations, and reflecting on the action taken.

    <p>True</p> Signup and view all the answers

    Decision-making for criminal justice professionals involves applying rules and regulations to every case.

    <p>False</p> Signup and view all the answers

    Scenario-based conditioning and preparation are not considered essential for effective decision-making on the job.

    <p>False</p> Signup and view all the answers

    Over-exposure to unpredictable and stressful situations can positively impact the decision-making abilities of criminal justice professionals.

    <p>False</p> Signup and view all the answers

    The wrong decision can lead to loss of life, departmental costs, and negative media attention.

    <p>True</p> Signup and view all the answers

    Criminal justice leadership is not responsible for providing training to make ethical and reliable decisions.

    <p>False</p> Signup and view all the answers

    Simulators used for police training are only dependent on criminal justice experts to refine decision-making capabilities.

    <p>False</p> Signup and view all the answers

    Which of the following is NOT recommended for effective decision-making on the job?

    <p>Avoid seeking support and advice from colleagues.</p> Signup and view all the answers

    Decision-making is a completely rational process, unaffected by personality.

    <p>False</p> Signup and view all the answers

    Good leaders should adapt their decision-making strategy to match the demands of the situation.

    <p>True</p> Signup and view all the answers

    Directive decision-making is characterized by high tolerance for uncertainty.

    <p>False</p> Signup and view all the answers

    Directive decision-making is best suited for situations with continuity and repeated patterns.

    <p>True</p> Signup and view all the answers

    Analytic decision-making involves relying on direct observation, data, and facts to make decisions.

    <p>True</p> Signup and view all the answers

    Analytic decision-making is best suited for situations where the relationship between cause and effect is immediately apparent.

    <p>False</p> Signup and view all the answers

    Conceptual decision-making promotes a collaborative approach and encourages innovative thinking.

    <p>True</p> Signup and view all the answers

    Conceptual decision-making is best suited for situations where the solution is immediately obvious.

    <p>False</p> Signup and view all the answers

    Behavioral decision-making emphasizes individual decision-making over group collaboration.

    <p>False</p> Signup and view all the answers

    Decision paralysis, characterized by over-analysis and overthinking, is a sign of successful decision-making.

    <p>False</p> Signup and view all the answers

    Personality characteristics have a limited impact on decision-making.

    <p>False</p> Signup and view all the answers

    A successful decision is made when alignment is achieved between eyes, heart, and gut.

    <p>True</p> Signup and view all the answers

    Understanding our own personality can help us improve our decision-making process.

    <p>True</p> Signup and view all the answers

    Cultural influences on decision-making are limited to budget preparation and educational planning.

    <p>False</p> Signup and view all the answers

    The Universal Model in decision-making assumes that cultural differences have a minimal impact on how people make choices.

    <p>True</p> Signup and view all the answers

    The Dispositional Model in decision-making suggests that cultural differences can influence how people make choices.

    <p>True</p> Signup and view all the answers

    The Dynamic Model in decision-making views cultural knowledge as a monolithic construct.

    <p>False</p> Signup and view all the answers

    Western theories emphasize a holistic approach to problem-solving, while oriental philosophies focus on breaking down complex problems into smaller components.

    <p>False</p> Signup and view all the answers

    Priming, as a factor influencing decision-making, occurs below consciousness.

    <p>True</p> Signup and view all the answers

    Time pressure only affects personal knowledge and not cultural knowledge.

    <p>False</p> Signup and view all the answers

    Peer pressure is a major factor influencing decision-making in collectivist societies.

    <p>True</p> Signup and view all the answers

    Providing reasons for a decision reduces the need for cultural awareness.

    <p>False</p> Signup and view all the answers

    The Individual Tolerance for Cognitive Ambiguity decreases the sense of epistemic protection.

    <p>False</p> Signup and view all the answers

    Cultural factors play a significant role in shaping decision-making modes.

    <p>True</p> Signup and view all the answers

    Administration refers to the performance of tasks needed to operate an agency for general purposes and can include functions of policy.

    <p>True</p> Signup and view all the answers

    Effective administration can only be achieved by a group of people, not by a single individual.

    <p>False</p> Signup and view all the answers

    Management is primarily focused on policy formulation and strategic decisions.

    <p>False</p> Signup and view all the answers

    An administrator is responsible for the overall operation of a single office, including managing all paperwork and reporting to individuals within the office.

    <p>True</p> Signup and view all the answers

    To be an effective administrator, one must be deadline-driven, organized, and capable of balancing multiple tasks.

    <p>True</p> Signup and view all the answers

    Abilities are inherently inborn and cannot be developed.

    <p>False</p> Signup and view all the answers

    Technical skills require an understanding of methods, procedures, and techniques within a specific field.

    <p>True</p> Signup and view all the answers

    Human skills are solely focused on individual performance and not on the ability to work effectively in a team.

    <p>False</p> Signup and view all the answers

    Conceptual skills are essential for formulating and executing policy decisions.

    <p>True</p> Signup and view all the answers

    Technical skills are most important at lower levels of an organization, while human skills become more important at higher levels.

    <p>True</p> Signup and view all the answers

    Human skills are not considered essential for successful management at all levels.

    <p>False</p> Signup and view all the answers

    Conceptual skills are most important at the top level of an organization, where strategic decision-making is crucial.

    <p>True</p> Signup and view all the answers

    The capacity of leaders to make decisions is inherently inborn and cannot be improved through training or experience.

    <p>False</p> Signup and view all the answers

    Technical skills are not considered important for successful leadership.

    <p>False</p> Signup and view all the answers

    Human skills are not as easily developed as technical skills.

    <p>True</p> Signup and view all the answers

    Conceptual skills are most effectively developed through individual study and reflection.

    <p>False</p> Signup and view all the answers

    Administrative professionals are responsible for keeping operations running smoothly.

    <p>True</p> Signup and view all the answers

    Unexpected changes in workload are a minor challenge for administrative professionals.

    <p>False</p> Signup and view all the answers

    Worker absences can create a domino effect, impacting the productivity of other workers.

    <p>True</p> Signup and view all the answers

    Hiring part-time employees is not a recommended strategy for handling busy seasons or special projects.

    <p>False</p> Signup and view all the answers

    The unexpected loss of an employee rarely presents challenges for administrative professionals.

    <p>False</p> Signup and view all the answers

    Henri Fayol's administrative philosophy is also known as 14 Management Principles.

    <p>True</p> Signup and view all the answers

    Henri Fayol believed that division of work is not as important as authority in an organization.

    <p>False</p> Signup and view all the answers

    The principle of unity of command states that each employee should receive orders from only one immediate superior.

    <p>True</p> Signup and view all the answers

    The principle of centralization emphasizes the importance of decision-making authority being distributed to lower levels of the organization.

    <p>False</p> Signup and view all the answers

    The principle of Esprit de Corps promotes the importance of fostering team spirit and harmony within the organization.

    <p>True</p> Signup and view all the answers

    Study Notes

    Decision-Making Concepts

    • Decision-making is a problem-solving process that generates a solution, possibly ideal or acceptable.
    • Decision-making can be logical or irrational, based on explicit or implicit knowledge and beliefs.
    • Decision-making involves evaluating various alternatives based on evaluative criteria.
    • Multiple Criteria Decision Analysis (MCDA) aims to solve decision-making problems. Many approaches exist, producing varying results.
    • Environmental factors, such as uncertainty, impact decision-making processes and cognitive performance.

    Characteristics of Decision-Making

    • Objectives must be defined initially.
    • Requirements are prioritized in order of importance.
    • Alternatives (acts) should be created/developed.
    • Alternatives must meet all targets/objectives.
    • Tentative decisions are evaluated for potential consequences.
    • Preliminary decisions are revisited for more implications.
    • Actions are taken to avoid negative effects and continue processes.
    • Steps lead to a decision model optimal production schedule.

    The Nine Characteristics of a Good Decision

    • Decisions positively impact others.
    • Decisions are reproducible.
    • Decisions foster opportunities.
    • Decisions should include others.
    • Decisions need to be executable.
    • Decisions must be systematic.
    • Decisions are accountable.
    • Decisions are pragmatic.
    • Decisions involve self-awareness.

    Decision-Making Techniques

    • Decision-making techniques are categorized as individual or group decisions.
    • Group decision-making, also called collaborative decision-making, involves a group making a choice from available alternatives.
    • Group decision-making in a workplace promotes buy-in from stakeholders, trust, and innovation, generally being more successful than individual decisions.

    Individual Decision-Making

    • Individuals tend to make quick decisions.
    • In general, individuals who make timely and rational choices save time, resources, and energy.
    • However, assigning blame for wrong decisions in groups is tricky.

    Decision-Making Approaches

    • Rational or Analytical Approach: systematically defines success factors, objectively explores solutions, and considers implications.
    • Intuitive Decision-Making Approach: relies on emotions and feelings.
    • Random or Chance Approach: decisions are based on impulse; a dependent style, promoting denial of responsibility.

    Suggestions for Improvement of Decision Making

    • Rational or analytic decision-makers should have a decision-making process ready to use.
    • They should also be aware of pitfalls and biases in making decisions.
    • Intuitive decision-makers should ask broad questions in advance of decisions.
    • They should know where and when their intuition is strongest and increase reflection.

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    Decision-Making Concepts PDF

    Description

    Explore the essential concepts and characteristics involved in decision-making processes. This quiz delves into logical and irrational decision-making, the importance of defined objectives, and the impact of environmental factors. Test your understanding of Multiple Criteria Decision Analysis (MCDA) and the steps needed for effective decision-making.

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