Podcast
Questions and Answers
What are the CPI Crisis Development Model Behavior Levels? (Select all that apply)
What are the CPI Crisis Development Model Behavior Levels? (Select all that apply)
- Anxiety (correct)
- Risk Behavior (correct)
- Defensive (correct)
- Tension Reduction (correct)
What are the CPI Crisis Staff Attitude Approaches? (Select all that apply)
What are the CPI Crisis Staff Attitude Approaches? (Select all that apply)
- Safety Interventions (correct)
- Supportive (correct)
- Directive (correct)
- Therapeutic Rapport (correct)
What is the supportive approach to anxiety?
What is the supportive approach to anxiety?
Supportive- Empathic, non-judgmental approach
What is the directive approach to defensive behavior?
What is the directive approach to defensive behavior?
What are safety interventions in the context of risk behavior?
What are safety interventions in the context of risk behavior?
What does therapeutic rapport aim to do?
What does therapeutic rapport aim to do?
What is integrated experience in crisis intervention?
What is integrated experience in crisis intervention?
What are precipitating factors?
What are precipitating factors?
What is rational detachment?
What is rational detachment?
What are the tips for rational detachment? (Select all that apply)
What are the tips for rational detachment? (Select all that apply)
What are the three forms of communication? (Select all that apply)
What are the three forms of communication? (Select all that apply)
What is verbal communication?
What is verbal communication?
What is paraverbal communication?
What is paraverbal communication?
What does nonverbal communication include?
What does nonverbal communication include?
What should you consider about personal space?
What should you consider about personal space?
What is body language?
What is body language?
What does communication through touch convey?
What does communication through touch convey?
What does listening with empathy involve?
What does listening with empathy involve?
What are the benefits of the supportive stance?
What are the benefits of the supportive stance?
What are the 3 P's of the supportive stance?
What are the 3 P's of the supportive stance?
What is position in the context of communication?
What is position in the context of communication?
What should your posture convey during communication?
What should your posture convey during communication?
What does proximity manage in communication?
What does proximity manage in communication?
What factors should be considered regarding personal space, body language, and touch? (Select all that apply)
What factors should be considered regarding personal space, body language, and touch? (Select all that apply)
What are the 4 primary principles of communication?
What are the 4 primary principles of communication?
Study Notes
CPI Crisis Development Model Behavior Levels
- Levels of behavior: Anxiety, Defensive, Risk Behavior, Tension Reduction.
- Anxiety indicates a change in typical behavior, whereas Defensive shows a need to protect oneself.
- Risk Behavior signifies imminent danger to self or others, requiring immediate action.
- Tension Reduction involves a decrease in physical and emotional energy.
CPI Crisis Staff Attitude Approaches
- Four approaches: Supportive, Directive, Safety Interventions, Therapeutic Rapport.
- Supportive approach is empathic and nonjudgmental.
- Directive approach provides clear and concise instructions.
- Safety Interventions address immediate threats with both restrictive and non-restrictive strategies.
- Therapeutic Rapport aims to re-establish connection post-crisis.
Integrated Experience
- Behavior reciprocates in interactions; self-awareness boosts intervention effectiveness.
- Awareness of one's behavior and perceptions promotes better control during crises.
Precipitating Factors
- Internal and external factors influencing behavior beyond individual control.
Rational Detachment
- Professionalism requires managing one's attitude and behavior; detachment from others' emotions is vital for effective intervention.
Rational Detachment Tips
- Techniques to maintain detachment: Take deep breaths, choose words carefully, and seek assistance when necessary.
Forms of Communication
- Three primary forms: Verbal, Paraverbal, Nonverbal.
Verbal Communication
- Importance of clear messaging: Keep it short, simple, respectful, and positively framed.
Paraverbal Communication
- Focuses on delivery: Tone, volume, and rhythm significantly affect how messages are perceived.
Nonverbal Communication
- Encompasses personal space, body language, touch, and empathetic listening.
Personal Space
- Preference for distance varies: Includes social, personal, and intimate zones.
Body Language
- Communicative postures, gestures, and expressions convey additional meaning.
Communication Through Touch
- Physical contact can express emotions; use this form with care.
Listening with Empathy
- Strategies include remaining nonjudgmental, giving full attention, acknowledging both facts and feelings, and allowing silence for reflection.
Benefits of the Supportive Stance
- Communicates respect, appears nonthreatening, and enhances safety during interactions.
The 3 P's of the Supportive Stance
- Position: Approach from the side.
- Posture: Maintain nonthreatening, balanced body language.
- Proximity: Respect the individual's personal space, especially in distress.
Factors Impacting Communication
- Consider social and cultural factors, potential offensiveness, relationship context, cognitive abilities, and emotional states of others when communicating.
Primary Principles of Communication
- Messages may not be received as intended.
- Communication is constant and unavoidable.
- Each message comprises content and feeling.
- Nonverbal cues are critical in conveying meaning.
Studying That Suits You
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Description
Test your knowledge with these flashcards on the CPI Nonviolent Crisis Intervention Training 2nd Edition. Focus on the Crisis Development Model Behavior Levels and the Staff Attitude Approaches. Perfect for trainers and staff preparing for this essential training.
