Podcast
Questions and Answers
What is the primary function of the control process?
What is the primary function of the control process?
- To assess employee performance evaluations
- To monitor activities and correct deviations (correct)
- To establish new planning procedures
- To allocate resources for maximum efficiency
Which of the following best describes a significant deviation in the control process?
Which of the following best describes a significant deviation in the control process?
- A new opportunity for business growth
- An increase in employee morale
- A minor change in project timelines
- A discrepancy that requires immediate attention (correct)
Which aspect is NOT a focus of the control process?
Which aspect is NOT a focus of the control process?
- Monitoring ongoing activities
- Creating new business strategies (correct)
- Ensuring activities align with plans
- Correcting deviations from established standards
Why is it vital to correct significant deviations in the control process?
Why is it vital to correct significant deviations in the control process?
What is an outcome of effective control in an organization?
What is an outcome of effective control in an organization?
What type of information is typically included in an employee inventory?
What type of information is typically included in an employee inventory?
Which of the following is least likely to be included in an employee inventory?
Which of the following is least likely to be included in an employee inventory?
Why is training information important in an employee inventory?
Why is training information important in an employee inventory?
What is often a key component of an employee's capabilities listed in an inventory?
What is often a key component of an employee's capabilities listed in an inventory?
Which element is NOT typically found in an employee inventory?
Which element is NOT typically found in an employee inventory?
What is one benefit that organizations offer to support employees' personal lives?
What is one benefit that organizations offer to support employees' personal lives?
Which of the following is NOT considered a family-friendly benefit by organizations?
Which of the following is NOT considered a family-friendly benefit by organizations?
What does the term 'flex-time' refer to in a workplace context?
What does the term 'flex-time' refer to in a workplace context?
Which concept refers to the balance between work and personal life?
Which concept refers to the balance between work and personal life?
What process involves monitoring activities to ensure they align with plans?
What process involves monitoring activities to ensure they align with plans?
Which of the following best describes 'job sharing'?
Which of the following best describes 'job sharing'?
What advantage do employees gain from flexible job hours?
What advantage do employees gain from flexible job hours?
Which benefit is likely to enhance employee satisfaction regarding personal matters?
Which benefit is likely to enhance employee satisfaction regarding personal matters?
What type of corrective action is focused on addressing a problem immediately?
What type of corrective action is focused on addressing a problem immediately?
Which corrective action aims to identify and eliminate the root cause of a performance deviation?
Which corrective action aims to identify and eliminate the root cause of a performance deviation?
What are reject errors in the selection process?
What are reject errors in the selection process?
What is the main goal of immediate corrective action?
What is the main goal of immediate corrective action?
What does the term 'accept errors' signify in selection mistakes?
What does the term 'accept errors' signify in selection mistakes?
Corrective actions should not only fix problems but also seek to prevent future occurrences. Which type of corrective action primarily focuses on this aspect?
Corrective actions should not only fix problems but also seek to prevent future occurrences. Which type of corrective action primarily focuses on this aspect?
Which of the following is NOT considered a selection tool?
Which of the following is NOT considered a selection tool?
When a performance issue is detected, which of the following actions is usually taken first?
When a performance issue is detected, which of the following actions is usually taken first?
What is a characteristic of Realistic Job Previews (RJP)?
What is a characteristic of Realistic Job Previews (RJP)?
Which selection tool is designed to evaluate candidates' physical capabilities?
Which selection tool is designed to evaluate candidates' physical capabilities?
What is the purpose of performance-simulation tests in the selection process?
What is the purpose of performance-simulation tests in the selection process?
What may be a negative consequence of rejection errors in hiring?
What may be a negative consequence of rejection errors in hiring?
What role does application forms serve in the selection process?
What role does application forms serve in the selection process?
What is the primary purpose of controls in the workplace?
What is the primary purpose of controls in the workplace?
How do control systems benefit managers in the workplace?
How do control systems benefit managers in the workplace?
What do control measures allow managers to assess?
What do control measures allow managers to assess?
Which of the following is a result of effective control measures?
Which of the following is a result of effective control measures?
In what way do controls support managers in planning future actions?
In what way do controls support managers in planning future actions?
Flashcards
Employee Education
Employee Education
Information about an employee's formal education, including degrees, certifications, and institutions attended.
Employee Training
Employee Training
Skills and knowledge gained through formal programs, workshops, or on-the-job training.
Prior Employment
Prior Employment
A record of an employee's previous work experience, including roles, companies, dates, and responsibilities.
Languages Spoken
Languages Spoken
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Special Skills and Capabilities
Special Skills and Capabilities
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What is Selection?
What is Selection?
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Reject Errors
Reject Errors
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Accept Errors
Accept Errors
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Selection Tools
Selection Tools
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Realistic Job Preview (RJP)
Realistic Job Preview (RJP)
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Written Tests
Written Tests
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Application Forms
Application Forms
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Performance-Simulation Tests
Performance-Simulation Tests
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Control
Control
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Monitoring Activities
Monitoring Activities
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Deviations
Deviations
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Correcting Deviations
Correcting Deviations
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Purpose of Control
Purpose of Control
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Work-Life Balance
Work-Life Balance
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Controlling
Controlling
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Family-Friendly Benefits
Family-Friendly Benefits
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Flex-Time
Flex-Time
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Job Sharing
Job Sharing
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On-Site Childcare
On-Site Childcare
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Summer Day Camps
Summer Day Camps
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Leave for Personal Matters
Leave for Personal Matters
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What is a control in management?
What is a control in management?
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Why are controls important?
Why are controls important?
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Physical security controls
Physical security controls
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What are workplace disruptions?
What are workplace disruptions?
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How do controls help minimize disruptions?
How do controls help minimize disruptions?
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Immediate Corrective Action
Immediate Corrective Action
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Basic Corrective Action
Basic Corrective Action
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Study Notes
HRM Importance
- HRM is a significant source of competitive advantage
- HRM is an important strategic tool
- HRM improves organizational performance
HRM Process Functions
- Identifying and selecting competent employees
- Providing employees with current knowledge and skills
- Ensuring the retention of competent and high-performing employees
Human Resource Planning
- Managers ensure the right number and types of people are in the right places at the right times
- HRM planning avoids talent shortages and surpluses
Steps in HR Planning
- Assessing current human resources
- Assessing future human resources needs
Human Resource Inventory
- Review of the organization's current resource status
- Includes information like employee names, education, training, prior employment, language, skills, and capabilities
Job Analysis
- Assessment defining a job and necessary behaviors
- Determines the requirements of a role
Job Description
- Written statement describing a job
- Outlines the duties and responsibilities of a role
Job Specification
- Minimum qualifications for a job
- Identifies the necessary skills and experience for successful job performance
Recruitment
- Locating, identifying, and attracting capable applicants to the organization
Decruitment
- Reducing employee surplus in the workforce of an organization
Selection
- Screening job applicants to ensure appropriate candidates are hired
- Predicting applicant success if hired
Selection Errors
- Rejecting potentially successful applicants
- Accepting ultimately poor performers
Selection Tools
- Written tests
- Application forms
- Performance-simulation tests
- Interviews
- Physical examinations
Realistic Job Preview (RJP)
- Relating positive and negative aspects of a job to applicants
- Encouraging mismatched applicants to withdraw
- Aligning applicant expectations with actual job conditions
Orientation
- Educating new employees about their job and the organization
- Including work unit and organization orientations
Training Methods: Traditional
- On-the-job training
- Job rotation
- Mentoring and coaching
- Experiential exercises
- Workbooks/manuals
- Classroom lectures
Training Methods: Technology-Based
- CD-ROMs/DVDs/videotapes/audiotapes
- Videoconferencing/teleconferencing/satellite TV
- E-learning
Work-Life Balance
- Prioritizing work (career and ambition) and lifestyle (health, pleasure, leisure, family, spiritual development/meditation)
- Employees maintain personal lives
- Organizations offer family-friendly benefits (e.g., on-site childcare, summer day camps, flex-time, job sharing, leave for personal matters, flexible job hours)
Controlling
- Monitoring activities to ensure they are completed as planned and correcting significant deviations
- Ensuring activities are completed in a way that supports organizational goals
Why Control is Important
- Planning: Knowing if goals and plans are on-target, & future action direction
- Empowering employees: Providing info & feedback regarding employee performance
- Protecting the workplace: Enhancing physical security and reducing disruptions
Control Process
- Measuring actual performance
- Comparing actual performance against a standard
- Determining the acceptable range of variation from the standard
- Taking action to correct deviations or inadequate standards
Courses of Action
- Doing nothing (if deviation is insignificant)
- Correcting current performance (immediate or basic to address source)
- Corrective actions: Changing strategy, structure, compensation schemes, training programs, job redesign, or employee dismissal
Revising the Standard
- Examining the standard for realism, fairness, and achievability
Performance
- End result of an activity
- Accumulated end results of all organizational work processes and activities
- Designing strategies, work processes, and work activities.
- Coordinating the work of employees
Financial Controls
- Businesses need financial controls to achieve profitability
- Liquidity is the ability to convert assets into cash quickly
Leverage
- Buying more of an asset using borrowed funds
- Belief that asset income will exceed borrowing costs
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Description
This quiz explores the key concepts of the control process in management. You will answer questions about its primary function, deviations, and the importance of effective control in organizations. Test your understanding of how control processes contribute to organizational success.
