The Control Process in Management Quiz

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Questions and Answers

What is critical to the success of an organization?

  • Proper performance of the management control function (correct)
  • Increasing the number of products
  • Expanding to new markets
  • Hiring new employees

What are the steps in the basic control process used for?

  • Improving product quality, reducing waste, and increasing sales (correct)
  • Expanding the company globally
  • Investing in new technologies
  • Hiring more employees

In the given situation, what is the established goal to eliminate employee theft?

  • Hiring more security personnel
  • Zero thefts ($0) within a three-month period (correct)
  • Moving the warehouse to a new location
  • Reducing theft by 50%

What has caused the decrease in profits from high-end sunglasses for The XYZ Group?

<p>Employee theft from the company warehouse (B)</p> Signup and view all the answers

What is the fictional company, The XYZ Group, suffering from due to employee theft?

<p>Decrease in profits from high-end sunglasses (D)</p> Signup and view all the answers

What is critical to the success of an organization according to the text?

<p>Proper performance of the management control function (C)</p> Signup and view all the answers

What is the established goal of The XYZ Group to eliminate employee theft?

<p>Zero thefts ($0) within a three-month period (A)</p> Signup and view all the answers

What is the purpose of the basic control process mentioned in the text?

<p>To ensure that plans are carried out (A)</p> Signup and view all the answers

What has caused the decrease in profits from high-end sunglasses for The XYZ Group?

<p>Employee theft (A)</p> Signup and view all the answers

What is the focus of the management control function according to the text?

<p>Ensuring proper performance of organizational plans (D)</p> Signup and view all the answers

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Study Notes

Organizational Success and Control

  • Effective management control is critical to the success of an organization.

Management Control Process

  • The basic control process is used to identify and correct deviations from established goals and standards.

The XYZ Group's Goals

  • The established goal of The XYZ Group is to eliminate employee theft.

Challenges Facing The XYZ Group

  • The XYZ Group is suffering from decreased profits from high-end sunglasses due to employee theft.
  • The decrease in profits is caused by employee theft.

Management Control Function

  • The focus of the management control function is to identify and correct deviations from established goals and standards.

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