Podcast
Questions and Answers
What is the primary goal of Continuous Quality Improvement (CQI)?
What is the primary goal of Continuous Quality Improvement (CQI)?
- Managing quality issues throughout every aspect of an organization
- Consistently meeting and exceeding customer requirements
- Preventing patient care problems and improving patient services (correct)
- Identifying signal events to guide health care professionals
Which of the following is NOT a factor contributing to quality according to the text?
Which of the following is NOT a factor contributing to quality according to the text?
- Employee benefits (correct)
- Equipment of supply
- Policy
- Consumer's education
What does Total Quality Management (TQM) primarily focus on in an organization?
What does Total Quality Management (TQM) primarily focus on in an organization?
- Designing the hospital or organization
- Monitoring structure, process, and outcome indicators
- Ensuring everyone gets it right the first time (correct)
- Exceeding customer requirements inconsistently
How does Continuous Quality Improvement (CQI) differ from Total Quality Management (TQM)?
How does Continuous Quality Improvement (CQI) differ from Total Quality Management (TQM)?
Which statement accurately describes the concept of Total Quality Management (TQM) as per the text?
Which statement accurately describes the concept of Total Quality Management (TQM) as per the text?
What is one of the factors that determine quality of patient care?
What is one of the factors that determine quality of patient care?
What is a benefit of quality care to staff as mentioned in the text?
What is a benefit of quality care to staff as mentioned in the text?
Which of the following is a difficulty or barrier in Total Quality Management (TQM) implementation mentioned in the text?
Which of the following is a difficulty or barrier in Total Quality Management (TQM) implementation mentioned in the text?
What does Quality Control/Measurement involve according to the text?
What does Quality Control/Measurement involve according to the text?
What is one of the Quality Management Principles?
What is one of the Quality Management Principles?
In Quality Planning, what is involved in setting quality improvement objectives?
In Quality Planning, what is involved in setting quality improvement objectives?
