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Questions and Answers
What does TQM stand for?
What does TQM stand for?
- Total Quantity Management
- Technical Quality Measurement
- Total Quality Management (correct)
- Team Quality Management
Who helped Japan apply concepts of TQM after World War II?
Who helped Japan apply concepts of TQM after World War II?
- Joseph Juran
- Edwards Deming (correct)
- Philip Crosby
- Armand Feigenbaum
What is the measure of reliability for a product?
What is the measure of reliability for a product?
- Mean time between failures (correct)
- Market demand
- Number of features
- Customer satisfaction rating
According to ISO/IEC 9126:1991, what does functionality of a product refer to?
According to ISO/IEC 9126:1991, what does functionality of a product refer to?
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What does the word 'TOTAL' in TQM imply?
What does the word 'TOTAL' in TQM imply?
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