Total Quality Management (TQM) Introductory Quiz
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Questions and Answers

What is the primary focus of Total Quality Management (TQM)?

  • Optimizing the quality of products and services (correct)
  • Minimizing employee involvement in improvement efforts
  • Emphasizing hierarchical management structure
  • Maximizing profits through cost reduction

    • Which management philosophy heavily influenced the development of Total Quality Management (TQM)?

  • Agile Methodology
  • Six Sigma
  • Lean Management
  • Kaizen (correct)

    • When did TQM gain popularity in the United States?

  • 1960s and 1970s
  • 1970s and 1980s
  • 1980s and 1990s (correct)
  • 1990s and 2000s

    • What was the driving force behind the popularization of TQM in the United States?

    <p>Increased global competition</p> Signup and view all the answers

    Who are considered as the early pioneers of Total Quality Management (TQM)?

    <p>Walter A. Shewhart and W. Edwards Deming</p> Signup and view all the answers

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