Contemporary Management Chapter 14: Leadership
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Questions and Answers

Which type of power is derived from an employee's respect and admiration for a manager?

  • Referent power (correct)
  • Reward power
  • Legitimate power
  • Expert power
  • What is a potential negative consequence of the overuse of coercive power?

  • Higher profitability
  • Increased employee determination
  • Dangerous working conditions (correct)
  • Improved job satisfaction
  • Which managerial approach typically focuses more on profitability than on people?

  • Group management
  • U.S. management (correct)
  • European management
  • Japanese management
  • What is the primary benefit of empowerment in modern management?

    <p>Enhanced worker involvement and motivation</p> Signup and view all the answers

    What type of power is characterized by the ability to reward or withhold benefits?

    <p>Reward power</p> Signup and view all the answers

    Which leadership style is primarily associated with group-oriented management?

    <p>Japanese management</p> Signup and view all the answers

    In the context of managerial power, what does legitimate power refer to?

    <p>Power attributed to a manager's formal position</p> Signup and view all the answers

    Expert power is most effective when used in what manner?

    <p>Guiding and coaching</p> Signup and view all the answers

    Which statement best defines leadership?

    <p>The process of influencing and inspiring others to achieve goals.</p> Signup and view all the answers

    What is a key characteristic of a servant leader?

    <p>Desire to work for the benefit of others.</p> Signup and view all the answers

    Which of the following is a limitation of the trait and behavioral models of leadership?

    <p>They do not account for the influence of situational factors.</p> Signup and view all the answers

    What distinguishes transformational leadership from other styles?

    <p>It focuses on inspiring change and fostering development in followers.</p> Signup and view all the answers

    When are leaders considered ineffective?

    <p>When they fail to adapt to different team dynamics and goals.</p> Signup and view all the answers

    Which trait is commonly associated with effective leadership?

    <p>High levels of self-awareness and emotional intelligence.</p> Signup and view all the answers

    How do contingency models of leadership enhance understanding of leadership effectiveness?

    <p>By highlighting the role of context and specific situational factors.</p> Signup and view all the answers

    What factor may contribute to leadership effectiveness related to gender?

    <p>Higher emotional intelligence levels in women leaders.</p> Signup and view all the answers

    Which leadership behavior focuses on setting challenging goals and believing in employees' capabilities?

    <p>Achievement-oriented behavior</p> Signup and view all the answers

    In Fiedler’s contingency model, which factor determines the effectiveness of a leader's style?

    <p>The kind of situation present</p> Signup and view all the answers

    Which of the following is not considered a possible substitute for leadership according to the Leader Substitutes Model?

    <p>Management directives</p> Signup and view all the answers

    What is the primary focus of House’s path-goal theory in leadership?

    <p>Motivating followers through leader behaviors</p> Signup and view all the answers

    Which leadership behavior involves showing concern for employees and prioritizing their best interests?

    <p>Supportive behavior</p> Signup and view all the answers

    Which leadership style is described as 'task-oriented' in Fiedler’s contingency model?

    <p>A leader who focuses primarily on getting tasks completed</p> Signup and view all the answers

    What determines the effectiveness of a manager's leadership according to contingency models?

    <p>The combination of the manager's characteristics, actions, and situational context</p> Signup and view all the answers

    In Fiedler's model, what is the primary concern of a task-oriented leader?

    <p>Ensuring high performance and task completion</p> Signup and view all the answers

    What characteristic of context can serve as a substitute for leadership?

    <p>The extent to which work is interesting and fun</p> Signup and view all the answers

    Which type of behavior encourages employee participation in decision-making processes?

    <p>Participative behavior</p> Signup and view all the answers

    What does 'leader-member relations' refer to in Fiedler’s model?

    <p>The extent to which followers like, trust, and are loyal to their leader</p> Signup and view all the answers

    According to Fiedler's model, which factor does NOT influence how favorable a leadership situation is?

    <p>Employee compensation</p> Signup and view all the answers

    How do effective leaders motivate employees according to House’s Path-Goal Theory?

    <p>By establishing clear goals and rewarding high performance</p> Signup and view all the answers

    What type of leader focuses on relationships with employees rather than task completion?

    <p>Relationship-oriented leader</p> Signup and view all the answers

    Which characteristic is NOT part of Fiedler's Situation Characteristics?

    <p>Employee engagement</p> Signup and view all the answers

    What type of power refers to a leader’s influence by virtue of their position in an organization?

    <p>Position power</p> Signup and view all the answers

    What is a key distinction between transformational and transactional leaders?

    <p>Transformational leaders prioritize employees' emotional needs.</p> Signup and view all the answers

    Which stereotype is commonly associated with women in leadership roles?

    <p>Women are viewed as supportive and focused on interpersonal relations.</p> Signup and view all the answers

    How does emotional intelligence (EQ) contribute to effective leadership?

    <p>By enabling leaders to manage their own emotions effectively.</p> Signup and view all the answers

    What is one of Roy Williams' principles of leadership?

    <p>Leaders need to effectively communicate shared goals to the team.</p> Signup and view all the answers

    In what way does emotional intelligence help leaders develop a vision for their firm?

    <p>By fostering an understanding of employee aspirations and motivations.</p> Signup and view all the answers

    What could be a consequence of transactional leadership on employee satisfaction?

    <p>Potential lower job satisfaction due to a punitive approach.</p> Signup and view all the answers

    Which of the following behaviors is NOT associated with leaders who lead with emotional intelligence?

    <p>Strictly adhering to a predetermined agenda.</p> Signup and view all the answers

    What challenge do women in leadership roles still face today?

    <p>Underrepresentation in management positions.</p> Signup and view all the answers

    What is the defining characteristic of transformational leadership?

    <p>Leaders make employees aware of the importance of their roles for both personal and organizational success.</p> Signup and view all the answers

    Which statement best describes the concept of intellectual stimulation in leadership?

    <p>It helps employees recognize problems and view them from new perspectives aligned with the leader's vision.</p> Signup and view all the answers

    In which scenario would leadership be considered unnecessary according to the substitutes for leadership model?

    <p>When employees are highly skilled and motivated to perform their jobs independently.</p> Signup and view all the answers

    What distinguishes a charismatic leader from other types of leaders?

    <p>Charismatic leaders inspire enthusiasm and clearly communicate their vision to others.</p> Signup and view all the answers

    How does developmental consideration manifest in effective leadership?

    <p>By encouraging employees to enhance their skills and providing opportunities for growth.</p> Signup and view all the answers

    What role does a transformational leader play in employee motivation?

    <p>They align employees' personal achievements with the organization's mission.</p> Signup and view all the answers

    Which of the following best describes the relationship between leadership and the nature of employees and tasks?

    <p>The need for leadership varies depending on employee characteristics and the work context.</p> Signup and view all the answers

    What is a common pitfall for leaders who do not practice transformational leadership?

    <p>They fail to motivate employees towards collective organizational goals.</p> Signup and view all the answers

    Study Notes

    Contemporary Management - Chapter 14: Leadership

    • Leadership Definition: The process where a person influences others, inspiring, motivating, and directing activities toward achieving group or organizational objectives.

    • Leader Definition: An individual capable of exerting influence over others to achieve group or organizational goals.

    • Personal Leadership Style: Specific methods managers utilize to influence others, shaping their approach to management tasks. Example: Abby Woods, a Chicago tea shop owner, employs a hands-on approach, demonstrating effective organization, planning, and control, leading to high employee satisfaction and profitability.

    • Servant Leader: A leader primarily focused on the well-being and benefit of others. Example: Robert Greenleaf of AT&T founded the Greenleaf Center for Servant Leadership.

    • Leadership Across Cultures: European managers prioritize people-orientation compared to American or Japanese managers, who tend towards a group- or profitability-oriented approach, respectively. Time horizons are also affected by cultural factors.

    Power and Leadership

    • Legitimate Power: Authority derived from a manager's position within the organization's hierarchy.

    • Reward Power: The ability of a manager to grant or withhold tangible and intangible rewards.

    • Coercive Power: The capacity of a manager to punish others. Overuse can lead to dangerous working conditions. Examples include verbal reprimands, pay cuts, and dismissal.

    • Expert Power: Power stemming from special knowledge, skills, and expertise possessed by the leader. Usually exercised in a guiding or coaching manner.

    • Referent Power: Power originating from respect, admiration, and loyalty from employees and coworkers. Leaders possessing referent power are often seen as role models.

    Empowerment

    • Empowerment Definition: The process enabling employees at all levels to make decisions, take ownership of outcomes, improve quality, and reduce costs. This empowers managers to delegate, allowing them more time for pressing concerns.

    Trait and Behavior Models of Leadership

    • Trait Model: Focuses on identifying personal characteristics that contribute to effective leadership. These include skills, abilities, knowledge, and experience. Table 14.1 lists relevant traits.

    • Behavioral Model: Identifies two fundamental leadership behaviors:

      • Consideration: Showing trust, respect, and care for employees. Example: Costco's approach of prioritizing employee well-being.

      • Initiating Structure: Ensuring workflow efficiency by setting goals, assigning tasks, and guiding employees.

    Contingency Models of Leadership

    • Contingency Models: Effective leadership is a function of the interplay between the leader, their actions, and the context of the situation.

    • Fiedler's Model: Effective leadership requires aligning a leader's style (relationship-oriented or task-oriented) with the situation's favorability (based on leader-member relations, task structure, and position power). Table 14.2 details various situations and leader types.

      • Relationship-oriented style: Leaders focusing on building positive relationships with employees.
      • Task-oriented style: Leaders focusing primarily on ensuring high employee performance to achieve organizational goals.
    • House's Path-Goal Theory: Effective leaders motivate employees by clarifying paths to achieving goals through: clearly defining outcomes, rewarding high performance, and establishing clear pathways.

      • Directive Behaviors: Setting goals, assigning tasks, guiding employees.
      • Supportive Behaviors: Show concern for employees, looking out for their best interest.
      • Participative Behaviors: Involving employees in decisions that affect them.
      • Achievement-Oriented Behaviors: Setting demanding goals, maintaining faith in employees’ abilities.
    • Leader Substitutes Model: Leadership may be unnecessary when certain characteristics of employees or contexts act as substitutes. Possible substitutes include employee skills, experience, and motivation, and a conducive work context.

    Transformational Leadership

    • Transformational Leadership: Leaders make employees aware of the importance of their jobs for the organization, encourage personal growth, and motivate them to work for the good of the organization. This contrasts with transactional leadership based on rewards and punishments.

    Charismatic Leadership

    • Charismatic Leaders: Enthusiastic and self-confident transformational leaders who are able to clearly articulate their vision. They evoke excitement in employees and openly communicate problems and needed changes.

    Emotional Intelligence and Leadership

    • Emotional Intelligence: Leaders who possess high emotional intelligence develop a vision for the organization, motivate commitment to this vision, and generate enthusiasm for achieving it. This includes empathy, effective communication, and emotion regulation that are key factors for leadership effectiveness.

    Example: Coach Roy Williams

    • Provides three guiding principles for leadership: teams must focus on the same goal, emphasize these goals every day, and acknowledge the individual needs and goals of team members.

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    Description

    This quiz covers key concepts from Chapter 14 on leadership in contemporary management. It includes definitions of leadership and leaders, different leadership styles, and the impact of cultural differences on leadership approaches. Enhance your understanding of how effective leaders influence their teams and organizations.

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