Contemporary Management 12th Edition Overview
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Questions and Answers

Who are the authors of 'Contemporary Management, Twelfth Edition'?

  • Haley Burmeister and Beth Blech
  • Keri Johnson and Debbie Clare
  • Gareth R. Jones and Jennifer M. George (correct)
  • Michael Ablassmeir and Michele Janicek

What format is 'Contemporary Management' available in?

  • Digital edition only
  • Bound and loose-leaf editions (correct)
  • E-book and audiobook editions
  • Only hardcover

What does the copyright page indicate about reproduction of the book?

  • It is in the public domain.
  • It can be reproduced freely for educational purposes.
  • Reproduction is allowed only in electronic formats.
  • It requires prior written consent for reproduction. (correct)

What year was the twelfth edition of 'Contemporary Management' published?

<p>2022 (B)</p> Signup and view all the answers

What should be done if someone wants to distribute parts of the book?

<p>Obtain written consent from McGraw Hill LLC. (B)</p> Signup and view all the answers

Where is McGraw Hill LLC located?

<p>New York, NY (C)</p> Signup and view all the answers

What can be inferred about the publication methods for ancillaries?

<p>Some ancillaries may not be available outside the U.S. (C)</p> Signup and view all the answers

Which of the following roles is NOT mentioned in the credits of the publication?

<p>Editor (C)</p> Signup and view all the answers

What is the primary function of Tegrity in McGraw-Hill Campus?

<p>To capture and make class lectures available 24/7. (C)</p> Signup and view all the answers

How does Tegrity enhance students' learning experience?

<p>By allowing students to replay lectures and access various resources. (B)</p> Signup and view all the answers

What aspect of learning does Tegrity aim to improve for students during lectures?

<p>Note-taking efficiency. (A)</p> Signup and view all the answers

How does Tegrity assist with the assurance of learning initiatives?

<p>It links test bank questions to chapter learning objectives. (D)</p> Signup and view all the answers

What technology does Tegrity utilize to capture lectures?

<p>A simple one-click start-and-stop process. (A)</p> Signup and view all the answers

Which of the following is NOT a feature provided by the McGraw-Hill Campus platform?

<p>Delivery of physical textbooks door-to-door. (D)</p> Signup and view all the answers

What is a key benefit of the search feature provided by Tegrity?

<p>Enhances the ability to find specific class content quickly. (A)</p> Signup and view all the answers

What is emphasized as a significant factor in learning according to educational institutions?

<p>The assurance of learning as part of accreditation standards. (B)</p> Signup and view all the answers

What is a key focus for managers regarding a diverse workforce?

<p>Maximizing performance benefits (D)</p> Signup and view all the answers

What recent addition helps improve ethical behavior in the workplace?

<p>Employee nudges (B)</p> Signup and view all the answers

What strategy did Toys R Us employ to reinvent itself?

<p>Partnering with a software retailer (A)</p> Signup and view all the answers

Which company is mentioned in relation to a significant operational change?

<p>GE (D)</p> Signup and view all the answers

Which company implemented a Balanced Scorecard to evaluate its performance?

<p>General Mills (D)</p> Signup and view all the answers

What change occurred in Disney's executive leadership?

<p>Replacement of Bob Iger as CEO (D)</p> Signup and view all the answers

What is one of the challenges mentioned regarding women in leadership?

<p>Lack of women CEOs in S&amp;P 500 companies (C)</p> Signup and view all the answers

What was the focus of the 'Manager as a Person' section related to Starbucks?

<p>Implementation of plans for sustained growth (B)</p> Signup and view all the answers

What aspect of the U.S. workforce is increasing, according to updated statistics?

<p>Age diversity (A), Employment of people with disabilities (C)</p> Signup and view all the answers

What issue is discussed in the 'Ethics in Action' section regarding Volkswagen?

<p>Top-down changes post-emissions scandal (C)</p> Signup and view all the answers

What management strategy is highlighted as important for efficiency?

<p>Personal and business goal setting (A)</p> Signup and view all the answers

What demographic influence is mentioned as impacting the U.S. workforce?

<p>Rising influence of Hispanics (A)</p> Signup and view all the answers

What has been the recent focus of Best Buy's strategies?

<p>Staying relevant in a changing environment (D)</p> Signup and view all the answers

What primary managerial trait is discussed in relation to flexibility?

<p>Adaptability in decision-making (B)</p> Signup and view all the answers

What was the main concern of the 'A Manager’s Challenge' related to Cisco Systems?

<p>Attracting and retaining top talent (A)</p> Signup and view all the answers

How is Canada Goose utilizing product differentiation to its advantage?

<p>By emphasizing unique design features (B)</p> Signup and view all the answers

What is the main purpose of the partnership between McGraw-Hill Education and Blackboard?

<p>To simplify student access to Connect and Create (C)</p> Signup and view all the answers

How does Contemporary Management align with AACSB standards?

<p>By connecting selected questions to AACSB knowledge guidelines (A)</p> Signup and view all the answers

Which statement is true regarding AACSB accreditation and content coverage?

<p>Individual schools decide on content coverage and assessment. (B)</p> Signup and view all the answers

What is indicated about the statements provided in Contemporary Management?

<p>They serve as a guide for users of the product. (D)</p> Signup and view all the answers

What kind of support can users expect from McGraw-Hill Education after purchasing their products?

<p>Access to email support 24 hours a day (D)</p> Signup and view all the answers

What resources does McGraw-Hill offer for customer support?

<p>A knowledge bank of FAQs on their support website (A)</p> Signup and view all the answers

What was the primary goal in developing Contemporary Management?

<p>To set a new standard for market-driven textbooks (C)</p> Signup and view all the answers

Which of the following best describes the role of Technical Support Analysts at McGraw-Hill?

<p>They assist users in a timely fashion. (D)</p> Signup and view all the answers

What does Contemporary Management explicitly state regarding its qualifications?

<p>It makes no claim of specific AACSB qualifications. (D)</p> Signup and view all the answers

What type of activities did faculty participate in during the product development process?

<p>Regional focus groups and manuscript reviews (D)</p> Signup and view all the answers

Which of the following best describes the effort put into the product development plan?

<p>It was described as one of the most aggressive plans ever undertaken. (B)</p> Signup and view all the answers

What has been a key outcome of gathering feedback and reviews for the manuscript?

<p>Confidence that the textbook meets the needs of both faculty and students. (B)</p> Signup and view all the answers

Which aspect of the textbook development process is emphasized in the acknowledgment section?

<p>The importance of customer-driven feedback in development. (B)</p> Signup and view all the answers

What was the authors' confidence based on during the textbook's development?

<p>Feedback gathered from hundreds of faculty members. (D)</p> Signup and view all the answers

What reaction do the authors expect from reviewers upon examining the textbook?

<p>Satisfaction with the degree of attention given to their feedback. (C)</p> Signup and view all the answers

How did the authors describe the challenge of producing a competitive textbook?

<p>As a significant challenge that goes beyond obtaining feedback. (C)</p> Signup and view all the answers

Flashcards

Managing Diversity

Effectively managing a workforce with a wide range of backgrounds, experiences, and perspectives.

Performance Benefits of Diversity

The positive outcomes achieved by having a diverse workforce, such as innovation, problem-solving, and improved decision-making.

Impact of Remote Workers

The effects of remote work on both managers and organizations.

Ethical Behavior in the Workplace

Promoting and encouraging ethical conduct among employees.

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Workplace Efficiency

The ability to maximize output with minimal resources and time.

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Setting Goals

Establishing clear and achievable targets for both personal and professional development.

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Diversity in the U.S. Workforce

The growing representation of people from different backgrounds in the American workforce.

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Companies Employing People with Disabilities

Organizations that actively hire and support individuals with disabilities.

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Contemporary Management

The study of how to effectively manage organizations in today's dynamic and complex world.

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Gareth R. Jones

The author of 'Contemporary Management', a renowned scholar and expert in organizational behavior and management.

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Jennifer M. George

Co-author of 'Contemporary Management', a distinguished expert in organizational behavior and leadership.

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12th Edition

The current version of 'Contemporary Management', indicating a book that has been updated and revised to reflect the latest thinking and research in management.

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McGraw Hill LLC

The publisher of 'Contemporary Management', a leading provider of educational resources.

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Copyright © 2022

A legal statement indicating that the content of the book is protected by copyright law and cannot be reproduced without permission.

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ISBN

The International Standard Book Number, a unique identifier assigned to each book for cataloging and identification.

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MHID

The McGraw-Hill Identifier, a specific number used for identifying and ordering the book from McGraw Hill.

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AACSB Accreditation

A globally recognized standard for business education programs, focusing on quality and effectiveness.

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AACSB Standards

Guidelines outlining the expected knowledge and skills for graduates of AACSB-accredited programs.

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Connect and Create

Online resources, integrated into Blackboard, for accessing interactive learning materials.

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Seamless Grade Book

A unified system that integrates grades from both Connect and Create assignments within the Blackboard course.

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General Knowledge and Skill Guidelines

Eight key areas of knowledge and skills covered in AACSB standards, including communication, analytical thinking, and ethical reasoning.

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Content Coverage and Assessment

The specific topics and evaluation methods chosen for each course are ultimately decided by the individual school and faculty.

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McGraw-Hill Customer Experience Group

A team dedicated to supporting users with product training, online resources, and technical assistance.

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Product Specialists and Technical Support

Experts available to answer user questions and provide assistance with McGraw-Hill products.

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McGraw-Hill Campus

A platform that provides faculty instant access to teaching materials like eTextbooks, test banks, and learning objects at no additional cost.

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Tegrity in Connect

A tool that captures and records lectures, making them available 24/7 for students to review at their convenience.

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Assurance of Learning

A key concept in education focused on ensuring students achieve desired learning outcomes.

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Learning Objectives

Specific goals that students are expected to achieve through a course or unit.

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Test Bank Questions

A collection of multiple-choice questions aligned with specific learning objectives in the textbook.

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Single Sign-On (SSO)

A feature that allows students to access various McGraw-Hill products and services with one login.

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McGraw-Hill Connect

A subscription-based platform offering additional learning resources for students.

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Strategic Reorganization

A process where a company changes its structure, leadership, or departments to better achieve its goals. This often involves new strategies, leadership changes, and adjustments to how different parts of the company work together.

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Product Differentiation

The act of making your product stand out from competitors by offering unique features, quality, design, or branding. This helps attract customers who value these special attributes.

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Balanced Scorecard

A tool that helps businesses measure their performance beyond just financial numbers. It considers different aspects like customer satisfaction, internal processes, and learning and growth.

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Gen Z's Impact on Planning

This refers to how the values and preferences of Generation Z (born between 1997 and 2012) are influencing how companies plan their strategies.

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Winning Culture

A workplace environment where everyone is motivated, collaborative, and focused on achieving success. This fosters a positive atmosphere for employees and leads to better performance.

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Efficiency vs. Workers

This explores the ethical dilemma of balancing efficiency (doing things faster and with fewer resources) with the well-being of employees.

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Top-Down Change

A strategy where changes are initiated at the highest levels of a company and then implemented throughout the organization.

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Competing in a Changing Environment

This describes how companies need to adapt their strategies and operations constantly to remain successful in a dynamic marketplace.

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Market-driven textbook

A textbook designed and developed with the specific needs and preferences of the target audience (students and instructors) in mind.

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Customer-driven principles

Management principles that prioritize meeting the needs and expectations of the customers (students) and the faculty who use the text.

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Textbook development process

The comprehensive process of creating and refining a textbook, involving phases like manuscript reviews, focus groups, and feedback collection.

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Regional focus groups

Small groups of instructors and students from specific geographic areas who provide feedback on a textbook's content and relevance.

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Manuscript reviews

The process of evaluating a draft textbook by experts in the field to assess its accuracy, clarity, and overall quality.

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Supplement reviews

Evaluation of supplementary materials like instructor manuals, test banks, and online resources to ensure their effectiveness and alignment with the textbook.

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Aggressive product development plans

A focused and rapid strategy for developing a textbook, involving extensive feedback and continuous improvement.

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Textbook publishing process

The multi-faceted process that starts with manuscript development, involves feedback collection and refinement, and culminates in the production and distribution of a textbook.

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Study Notes

Contemporary Management Textbook Information

  • Twelfth edition of Contemporary Management
  • Published by McGraw Hill LLC
  • Copyright © 2022 by McGraw Hill LLC
  • ISBNs for bound and loose-leaf editions provided
  • Authors: Gareth R. Jones and Jennifer M. George
  • Affiliation: Rice University

Textbook Features and Updates

  • New "Management Insight" on E Source
  • Updated statistics on workforce diversity
  • New "Focus on Diversity" on the increasing impact of Hispanics
  • Updates on companies employing people with disabilities
  • Updated discussion on age and gender participation in the workforce
  • Statistics on the increasing diversity of the U.S. workforce
  • New "Ethics in Action" on increasing ethical behavior in the workplace
  • New "Case in the News" about GE and the rail business
  • Updates on Gen-Z and General Mills' planning strategies.
  • New "Manager as a Person" on Starbucks' COO
  • Discussion of Toys R Us' and software retailer partnerships
  • New "Management Insight" on Canada Goose and product differentiation
  • "Case in the News" on Best Buy strategy adjustments
  • "A Manager's Challenge" about Mattel's CEO and process redesign
  • New "Ethics in Action" discussing efficiency vs. workers
  • New "Case in the News" on Stitch Fix inventory and customer experience
  • "A Manager's Challenge" on Cisco Systems talent acquisition
  • Inclusion of the Balanced Scorecard and its use for performance evaluation
  • Updated discussion on Disney's strategic reorganization (new CEO)
  • "Case in the News" on Volkswagen's emission scandal response.
  • Updates on remote workers' impact on managers and organizations

Learning Resources and Support

  • Tegrity: Lecture capture and replay.
  • McGraw-Hill Campus and Connect access to numerous resources for faculty and students (eTextbooks, test banks, PowerPoint slides, animations, learning objectives, etc).
  • Single sign-on (SSO) access for McGraw-Hill products.
  • Assurance of learning initiatives supported mapping test bank questions to specific chapter learning objectives.
  • Blackboard partnership for seamless access to Connect and Create.
  • McGraw-Hill Customer Experience Group support resources: email product specialists, FAQs, and technical support.

Reviewer Information

  • A list of faculty reviewers for the textbook are listed by name and institution.

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Contemporary Management PDF Textbook 12th Edition

Description

This quiz explores the key features and updates of the Twelfth edition of the Contemporary Management textbook by Gareth R. Jones and Jennifer M. George. It covers new insights on management practices, diversity statistics, and ethical considerations in the workplace, enhancing your understanding of modern management principles.

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