WFM Test: Workforce Management Practices Quiz

Study Notes

Human Resource Management

HRM is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.
The HRM function involves several activities, including recruiting, training, developing employees, setting performance standards, evaluating performance, counseling employees, and compensating employees.

The Line Staff Relationship

The line staff relationship should be cooperative, with the line manager and HR team working together to achieve common goals.
In recruiting and hiring, the line manager describes the qualifications needed, and the HR team develops sources of qualified applicants, conducts initial screening interviews, and administers tests.
The HR team then refers the best applicants to the line manager, who interviews and selects the ones they want.

HR Department Responsibilities

Some activities are usually assigned to HR alone, such as preemployment testing (60% of firms), college recruiting (75%), and insurance benefits administration (80%).
HR department responsibilities may vary depending on the organization and the specific roles assigned.

Trends Shaping Human Resource Management

Globalization and competition are driving trends in HRM, with a focus on strategic, big-picture issues.
Technological trends are changing the way HRM is conducted, with the use of new technologies to provide transactional services.
There is a growing emphasis on workforce and demographic trends, economic challenges, and trends in the nature of work.

The New Human Resource Managers

Modern HR managers focus on strategic, big-picture issues, and use new ways to provide transactional services.
They take an integrated, talent management approach to managing human resources, and manage ethics, employee engagement, and HR performance and results.
They use evidence-based HRM, add value, and have new competencies.

Cooperative Line and Staff HR Management

An example of cooperative line and staff HR management is in recruiting and hiring, where the line manager and HR team work together to achieve common goals.

Human Resource Management Yesterday and Today

HRM has evolved from a focus on administrative tasks to a more strategic, big-picture approach.
Today, HR managers focus on adding value, managing ethics, and using evidence-based HRM.

The Plan of This Book

The book is organized into five parts, covering introduction, recruitment, placement, and talent management, training and development, compensation, and employee relations.
Each part covers key concepts and techniques in HRM, with a focus on practical applications and case studies.

Description

Test your knowledge on topics related to recruiting, temporary labor administration, pre-employment testing, and employer-employee relationships in workforce management practices. Understand the importance of a cooperative line staff relationship in activities such as recruiting and hiring.