Consumer Behavior: Pre-Purchase Decisions
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Questions and Answers

What term refers to making decisions and acting without conscious thought?

  • Cognitive processing
  • Purchase involvement
  • Automaticity (correct)
  • Deliberation
  • High-involvement purchases typically require less effort and consideration than low-involvement purchases.

    False (B)

    What is an example of a low-involvement purchase?

    Purchasing fuel for a vehicle

    The level of concern for or interest in the purchase process is known as __________.

    <p>purchase involvement</p> Signup and view all the answers

    Which of the following factors is NOT typically considered in a high-involvement purchase?

    <p>Fuel type (C)</p> Signup and view all the answers

    Match the following purchase types with their characteristics:

    <p>Low-involvement purchase = Requires little thought and routine decision-making High-involvement purchase = Involves significant consideration and research Purchase involvement = The level of concern for a purchase decision</p> Signup and view all the answers

    John Bargh is known for his research on high-involvement decision-making.

    <p>False (B)</p> Signup and view all the answers

    Which factors typically influence high-involvement purchases?

    <p>Price, location, convenience, and investment potential</p> Signup and view all the answers

    Signup and view all the answers

    Study Notes

    Pre-Purchase Stage Decision-Making

    • Decision-making can be complex (researching, evaluating) or automatic (little conscious thought).
    • Automaticity is a form of decision-making without conscious thought.
    • Example of automatic decision-making: purchasing fuel (regular route, same station)
    • Low-involvement purchase: Routine decisions, minimal effort

    Purchase Involvement

    • Purchase involvement is the concern or interest in the purchase process.
    • Highly influenced by perceived cost and frequency of purchase.
    • High cost/infrequent purchases (e.g., car) lead to high involvement
    • Low cost/frequent purchases (e.g., lunch) lead to low involvement
    • This concept has fundamental effects on the steps of the pre-purchase stage, including problem recognition, information search, and evaluation of alternatives.

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    Description

    Explore the complexities of decision-making during the pre-purchase stage, including the differences between automatic and high-involvement decisions. This quiz covers how perceived costs and purchase frequency affect consumer interest and the steps involved in the decision-making process.

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