Podcast
Questions and Answers
What term refers to making decisions and acting without conscious thought?
What term refers to making decisions and acting without conscious thought?
High-involvement purchases typically require less effort and consideration than low-involvement purchases.
High-involvement purchases typically require less effort and consideration than low-involvement purchases.
False (B)
What is an example of a low-involvement purchase?
What is an example of a low-involvement purchase?
Purchasing fuel for a vehicle
The level of concern for or interest in the purchase process is known as __________.
The level of concern for or interest in the purchase process is known as __________.
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Which of the following factors is NOT typically considered in a high-involvement purchase?
Which of the following factors is NOT typically considered in a high-involvement purchase?
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Match the following purchase types with their characteristics:
Match the following purchase types with their characteristics:
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John Bargh is known for his research on high-involvement decision-making.
John Bargh is known for his research on high-involvement decision-making.
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Which factors typically influence high-involvement purchases?
Which factors typically influence high-involvement purchases?
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Study Notes
Pre-Purchase Stage Decision-Making
- Decision-making can be complex (researching, evaluating) or automatic (little conscious thought).
- Automaticity is a form of decision-making without conscious thought.
- Example of automatic decision-making: purchasing fuel (regular route, same station)
- Low-involvement purchase: Routine decisions, minimal effort
Purchase Involvement
- Purchase involvement is the concern or interest in the purchase process.
- Highly influenced by perceived cost and frequency of purchase.
- High cost/infrequent purchases (e.g., car) lead to high involvement
- Low cost/frequent purchases (e.g., lunch) lead to low involvement
- This concept has fundamental effects on the steps of the pre-purchase stage, including problem recognition, information search, and evaluation of alternatives.
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Description
Explore the complexities of decision-making during the pre-purchase stage, including the differences between automatic and high-involvement decisions. This quiz covers how perceived costs and purchase frequency affect consumer interest and the steps involved in the decision-making process.