Conflict Management in the Workplace - Understanding Conflict

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JudiciousIridium
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10 Questions

What are some indicators of destructive conflict?

Surprises, strong public statements, lack of respect

What is NOT a potential cause of conflict mentioned in the text?

Effective organizational systems

What does constructive conflict involve according to the text?

Involving people in resolving issues, causing authentic communication, releasing emotion and anxiety

What does conflict resolution aim to do according to the text?

Alleviating or eliminating sources of conflict

Which of the following is NOT mentioned as a potential beginning of conflict in the text?

Effective organizational systems

What is the definition of conflict, as mentioned in the text?

A state of discord caused by opposition of needs, values, and interests

What are early indicators of conflict?

Recognition of early indicators

What does the International Institute of Tropical Agriculture suggest about conflict?

Conflict can be constructive or destructive

What are the four basic elements of conflict according to the text?

Involvement of two or more parties, a perception of incompatible goals, differing values or perceptions

What can unresolved conflict in the workplace escalate into?

Verbal assaults and inability to work together

This quiz explores the concept of conflict and its manifestations, including internal and external conflicts. It covers the various forms of conflicts that can arise in the workplace, providing an understanding of the nature and causes of conflicts.

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