18 Questions
What is the primary focus of integrative decision-making in a healthcare organization?
Defeating the problem
What is a common source of conflict in healthcare organizations?
Different values and beliefs
How do individuals' values and beliefs develop?
Through socialization and experience
What can contribute to role ambiguity in healthcare organizations?
Overlapping responsibilities
What is a characteristic of integrative decision-making in healthcare organizations?
Free exchange of ideas and feelings
What is the ultimate goal of healthcare organizations despite individual differences?
To provide quality patient care
In a highly cohesive group, what is often avoided?
Topics that could lead to disagreement
What is the primary goal of accommodating in a conflict?
To prioritize the concerns of the other person
What is a potential drawback of accommodating in a conflict?
It can be a passive response out of fear
What is a characteristic of compromising in a conflict?
Both parties get some of what they want
What can be a result of accommodating in a conflict?
Building rapport and goodwill
Why do people often accommodate those with more power?
Because they perceive them as more powerful
What is the primary focus of integrative decision-making?
Solving the problem
When are integrative decision-making strategies most useful?
When parties have polarized needs
What is a key characteristic of integrative decision-making?
It is a creative thinking process
What is the outcome of using avoidance strategies in conflict situations?
A negative outcome
What is the goal of win-win strategies?
To meet the needs of both parties
What is a key benefit of addressing conflicts promptly and directly?
It fosters respect and trust among team members
This quiz assesses your understanding of conflict resolution strategies and their outcomes in a work environment. Learn how to address conflicts promptly and maintain a positive work environment. Test your knowledge of conflict resolution techniques and their impact on team dynamics.
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