Conflict Management in the Pub Industry

Inadequate staffing (correct)

Decorative lighting

Loud music

Too many drink options

Blaming others

Engaging in physical altercations

Listening to all parties involved (correct)

Ignoring the conflict

To increase drink sales

To maintain a positive work environment (correct)

To attract more customers

To enforce strict rules

<p>Differences in opinion on pub decor</p> Signup and view all the answers

<p>Encouraging open communication and active listening</p> Signup and view all the answers

<p>To maintain a positive work environment</p> Signup and view all the answers