Podcast
Questions and Answers
Which of the following is a common cause of conflict in the pub industry?
Which of the following is a common cause of conflict in the pub industry?
- Inadequate staffing (correct)
- Decorative lighting
- Loud music
- Too many drink options
What is an effective way to manage conflicts in the pub industry?
What is an effective way to manage conflicts in the pub industry?
- Blaming others
- Engaging in physical altercations
- Listening to all parties involved (correct)
- Ignoring the conflict
Why is conflict management important in the pub industry?
Why is conflict management important in the pub industry?
- To increase drink sales
- To maintain a positive work environment (correct)
- To attract more customers
- To enforce strict rules
Which of the following is NOT a common cause of conflict in the pub industry?
Which of the following is NOT a common cause of conflict in the pub industry?
What is an effective way to manage conflicts in the pub industry?
What is an effective way to manage conflicts in the pub industry?
Why is conflict management important in the pub industry?
Why is conflict management important in the pub industry?
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