Podcast
Questions and Answers
What is the primary function of software in a computer system?
What is the primary function of software in a computer system?
- To give hardware instructions on performing tasks (correct)
- To physically connect the computer to the internet
- To provide cooling to the computer components
- To maintain internet speed and connectivity
Which of the following components is NOT considered hardware?
Which of the following components is NOT considered hardware?
- Operating System (correct)
- Printer
- Mouse
- Processor
What is the role of an operating system in a computer?
What is the role of an operating system in a computer?
- To process the mathematical calculations of tasks
- To provide Wi-Fi connectivity
- To facilitate communication between hardware and software (correct)
- To store files and manage storage devices
What should be checked to determine the status of print jobs?
What should be checked to determine the status of print jobs?
Which troubleshooting technique is generally used for resolving issues with complex machines?
Which troubleshooting technique is generally used for resolving issues with complex machines?
What action should be taken if the printer is not printing?
What action should be taken if the printer is not printing?
What does a modem do in a computer system?
What does a modem do in a computer system?
How much free space should be maintained on a computer's hard drive for optimal performance?
How much free space should be maintained on a computer's hard drive for optimal performance?
What does Wi-Fi allow a device to do?
What does Wi-Fi allow a device to do?
Which maintenance action can help avoid future hardware problems?
Which maintenance action can help avoid future hardware problems?
Which device is primarily used for the long-term storage of data in a computer?
Which device is primarily used for the long-term storage of data in a computer?
What is a common issue that troubleshooting addresses?
What is a common issue that troubleshooting addresses?
What should you do if your internet connection is slow?
What should you do if your internet connection is slow?
What is a common reason for a weak Wi-Fi signal?
What is a common reason for a weak Wi-Fi signal?
What is a potential problem associated with a computer mouse?
What is a potential problem associated with a computer mouse?
Which practice is NOT a recommended maintenance technique?
Which practice is NOT a recommended maintenance technique?
What is a common symptom of an unresponsive operating system?
What is a common symptom of an unresponsive operating system?
What could be a reason for a wireless mouse failing to operate properly?
What could be a reason for a wireless mouse failing to operate properly?
Which of the following is considered a hardware problem?
Which of the following is considered a hardware problem?
What is one effective step to take before seeking technical help for a computer issue?
What is one effective step to take before seeking technical help for a computer issue?
What type of software problem may arise from improper shutdowns?
What type of software problem may arise from improper shutdowns?
Which hardware issue might indicate that a device is reaching the end of its life span?
Which hardware issue might indicate that a device is reaching the end of its life span?
What should be checked first if a printer is not printing correctly?
What should be checked first if a printer is not printing correctly?
What potential issue could arise from outdated drivers on a computer?
What potential issue could arise from outdated drivers on a computer?
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Study Notes
Troubleshooting Printer Issues
- Check the print queue by looking for the printer icon in the system tray and double-clicking it.
- Ensure the printer has enough paper and ink or toner to print.
- Make sure the printer drivers are up-to-date.
###Â Troubleshooting Slow or Interrupted Internet Connections
- Restart the modem by switching it off, waiting a few seconds, and turning it back on.
- If the Wi-Fi signal is weak, reposition your modem or place it in a location with a stronger signal.
General Computer Maintenance
- Regularly check all cables to ensure they are properly connected and not broken.
- Ensure your computer has at least 15% to 20% free hard drive space to allow the operating system to write temporary files smoothly.
- Install any available updates to hardware drivers to save time troubleshooting problems later.
Computer Components
- Desktop Computer: A personal computer designed for regular use at a single location on or near a desk or table due to its size and power requirements.
- Computer Hardware: The physical parts of the desktop computer, including the mouse, keyboard, monitor, printer, scanner, and speakers. Also includes internal components like the hard drive, motherboard, processor, sound card, and video card.
- Computer Software: Programs or apps containing all the procedures and instructions. Tells the hardware how to perform certain tasks and includes application software and the operating system.
- Modem: Hardware component that allows a computer or other device to connect to the internet.
- Operating System: A complex program that keeps the hardware and software components of a computer system coordinated and functioning.
- Storage Device: Any computing hardware used for storing, porting, and extracting data files and objects.
Definition of Terms
- Troubleshooting: A systematic approach to problem solving used to identify and resolve issues with complex machines, electronics, computers, and software systems.
- Wi-Fi: Short for Wireless Fidelity. It allows access or connection to a network using radio waves without needing wires.
Troubleshooting Steps
- When troubleshooting, attempt to fix problems using simple techniques like restarting the program or computer.
- If the problem persists, try alternative solutions or consult a technical expert.
Common Desktop Computer Problems
- Software Problems: Computer viruses, outdated programs, corrupted files, and unresponsive operating systems due to improper shutdown and insufficient computer memory.
- Hardware Problems: Broken or improperly plugged cables, a hard drive nearing its life span, wireless mouse or keyboards with low batteries, connection loss due to a weak Wi-Fi signal, and outdated drivers.
Troubleshooting Strategies
- First try simple solutions before consulting technical experts who may charge for their services.
Potential Hardware Issues
- Modem: Interrupted connection or weak signal
- Monitor: Stuck power button
- Printer: Low ink or toner
- Computer mouse: Issues with battery
- Desktop Computer: Not enough space
- Hard drive: Not enough space
- Sound card: Uninstalled sound card driver
- Cables: Broken wires
- Wireless Mouse: Broken wire skin
- Keyboard: Broken keys
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