Difference Between Maslow's Hierarchy and Herzberg's Two Factor Theories Quiz

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Questions and Answers

What are the motivators according to Herzberg?

Job itself
Recognition
Achievements
Challenges
Opportunities for promotion
Responsibility
Job engagement

How does job enlargement contribute to making a job more meaningful?

By integrating all small parts into one unit, job enlargement makes the job more meaningful.

What is the main focus of job enrichment?

To make the job more responsible and difficult.

How does job enrichment impact an employee's sense of responsibility?

Job enrichment creates a sense of responsibility within the employee as they become responsible for the results. Signup and view all the answers

Why is it important for a worker to have a meaningful job?

A meaningful job leads to greater job satisfaction and motivation for the employee. Signup and view all the answers

How do job enlargement and job enrichment serve as motivational tools?

Job enlargement and job enrichment enhance the meaningfulness, responsibility, and challenge in a job, thereby motivating employees. Signup and view all the answers

What is the importance of self-esteem, reputation, and self-actualization as employees move to higher levels of management?

They increase in importance. Signup and view all the answers

How can admiration and appreciation be effective tools for motivation?

They are effective weapons for motivation. Signup and view all the answers

Why is it important to appreciate good performance in addition to addressing bad performance?

To maintain the value of admiration. Signup and view all the answers

How can managers satisfy the self-esteem needs of employees related to their personal interests?

By knowing and talking about their interests. Signup and view all the answers

What role can competition play in satisfying self-actualization needs in employees?

It can satisfy self-actualization needs. Signup and view all the answers

How can the sense of pride in a job be satisfied according to the text?

Through appreciation and competition. Signup and view all the answers

Why is it important to consider economic development when discussing needs?

Higher level needs are important in developed countries, while lower level needs are important in developing countries. Signup and view all the answers

According to Herzberg, what are the two types of factors relating to job satisfaction in his hygiene theory?

Hygienic factors and motivators. Signup and view all the answers

What happens when hygienic factors are absent in the workplace according to Herzberg?

Their absence results in dissatisfaction among employees. Signup and view all the answers

Why does Herzberg argue that money is not the most important motivating factor?

Because money can only satisfy needs but does not contribute to job satisfaction or motivation. Signup and view all the answers

Why is the classification of needs doubted according to the text?

Clear-cut classes of needs are rarely found in reality. Signup and view all the answers

What is the impact of employees experiencing dissatisfaction as per Herzberg's theory?

When dissatisfaction prevails, the work environment and mental health of employees are compromised. Signup and view all the answers

What is the main difference between Maslow's theory and Herzberg's theory?

Maslow's theory focuses on a hierarchy of needs, while Herzberg's theory distinguishes between hygiene factors and motivators. Signup and view all the answers

What are some examples of hygiene factors according to Herzberg's theory?

Hygiene factors include company policies, management, safety of job, and relationships with supervisors, colleagues, and subordinates. Signup and view all the answers

What is the core question asked by Herzberg during interviews in his research?

The core question asked by Herzberg was 'What do you expect from your job?' Signup and view all the answers

Why was the method of interview adopted by Herzberg criticized?

The method of interview was criticized for not being objective-oriented and relying on subjective opinions of employees. Signup and view all the answers

What important aspect does Herzberg's theory ignore according to critics?

Herzberg's theory ignores situational factors that can have a significant impact on motivation. Signup and view all the answers

Explain the difference between hygiene factors and motivators according to Herzberg's theory.

Hygiene factors prevent dissatisfaction but do not necessarily motivate, while motivators lead to job satisfaction and motivation. Signup and view all the answers

What is the concept of job enrichment?

Making the job more responsible and difficult. Signup and view all the answers

How does job enlargement differ from job enrichment?

Job enlargement integrates small parts into one unit of production, while job enrichment makes the job more responsible and difficult. Signup and view all the answers

How can delegation of authority and responsibility satisfy an employee's need for recognition?

By making the employee feel trustworthy and responsible for the results. Signup and view all the answers

What is the significance of employees stock options in motivation?

Employees become owners of the company, which motivates them to work hard and increase the company's prosperity. Signup and view all the answers

How does participation in decision-making process contribute to employee motivation?

By making employees partners in decision-making and utilizing their capabilities and suggestions constructively. Signup and view all the answers

What is the potential downside of lack of skills in using the tool of participation in decision-making?

Employees may perceive the manager as weak, lacking decision-making ability, or afraid of taking decisions. Signup and view all the answers

Study Notes

Motivators

Job itself, recognition, achievements, challenges, opportunities for promotion, responsibility, and job engagement are motivators that stimulate employees to work.
Job enlargement and job enrichment are motivational tools that create an environment that motivates employees.

Job Enlargement

Job enlargement means expanding the job by integrating small parts into one unit of production.
It makes the job more meaningful and motivates employees to work with enthusiasm.

Job Enrichment

Job enrichment makes the job more responsible and difficult, making it challenging and motivating for employees.

Herzberg's Hygiene Theory

Hygienic factors (wage, inter-personal relations, supervision, company policies, working conditions, and status) do not increase job satisfaction nor motivate employees, but their absence results in dissatisfaction.
Motivators (job itself, recognition, achievements, challenges, opportunities for promotion, responsibility, and job engagement) stimulate employees to work.

Comparison of Maslow and Herzberg Theories

Maslow's theory focuses on self-actualization, self-esteem, love, and safety needs.
Herzberg's theory differentiates between hygienic factors and motivators.

Criticism of Herzberg's Theory

The method of interview adopted by Herzberg was subjective and not objective-oriented.
The theory ignores situational factors that have an impact on motivation.
There is no clear correlation between job satisfaction and productivity.

Motivational Tools

Appreciation and admiration are effective weapons for motivation that are often neglected.
Interest in employees' personal matters can increase their morale.
Competition can satisfy self-actualization needs.
Delegation of responsibility and participation in decision-making can satisfy recognition needs.
Job enlargement and job enrichment can make employees feel proud and motivated.
Employees' stock options can motivate employees to work hard and increase company prosperity.

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Description

Test your knowledge on the comparison of Maslow's Hierarchy of Needs theory and Herzberg's Two-Factor theory. Explore the concepts of self-actualization, self-esteem, love needs, motivators, and hygiene factors.

Comparison of Maslow and Herzberg Theories Quiz