Podcast
Questions and Answers
Which of the following is NOT a component of competent communication?
Which of the following is NOT a component of competent communication?
What is the term for the mental filing system that helps us organize information and interpret experiences?
What is the term for the mental filing system that helps us organize information and interpret experiences?
Which of the following best describes the fundamental attribution error?
Which of the following best describes the fundamental attribution error?
Which of the following is NOT a characteristic of self-concept?
Which of the following is NOT a characteristic of self-concept?
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Which of the following best describes self-efficacy?
Which of the following best describes self-efficacy?
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Which of these is an example of denotative meaning?
Which of these is an example of denotative meaning?
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Which of the following is NOT a characteristic of how language is rule-governed?
Which of the following is NOT a characteristic of how language is rule-governed?
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Which of these is an example of low language?
Which of these is an example of low language?
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Which of the following is an example of a euphemism?
Which of the following is an example of a euphemism?
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Flashcards
Competent Communication
Competent Communication
Process-oriented, learned communication that's ethically challenging and context-sensitive.
Perception Process
Perception Process
A cognitive procedure involving selecting, organizing, and interpreting experiences.
Schemata
Schemata
Mental frameworks that help us organize knowledge and explain others' behaviors.
Internal Attribution
Internal Attribution
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Primacy Effect
Primacy Effect
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Self-Esteem
Self-Esteem
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Self-Discrepancy Theory
Self-Discrepancy Theory
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Kinesics
Kinesics
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Chronemics
Chronemics
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Proxemics
Proxemics
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Study Notes
Communication Models
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Linear Model: Communication is a one-way process. A sender encodes a message and sends it through a channel to a receiver who decodes it. Noise can interfere.
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Interaction Model: Communication is a two-way process. Both sender and receiver exchange messages, and feedback is crucial. Context, like physical and psychological contexts, influences communication.
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Transaction Model: Communication is a simultaneous, ongoing process. Participants create meaning as they send and receive messages, taking into account multiple contexts (social, relational, cultural) and creating meaning together.
Competent Communication
- Competent communication is process-oriented, learned, ethically challenging, and appropriate, effective. It accounts for behavioral flexibility and context, prioritizing goal achievement.
Perception
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Perception is a cognitive process involving interpreting experiences with unique understandings. The perception process includes selection, organizing, and interpreting information.
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Schemata are mental filing systems used to explain others' behaviors.
Interpreting
- Schemata are mental filing systems.
- Explaining behaviors (e.g., kindergarten teacher's behaviors). Behaviours are interpreted differently depending on context
Attributions
- Internal attribution: connects to personality traits.
- External attribution: links to situational factors.
- Fundamental attribution error: mistakenly using internal factors instead of external factors for reasons of behaviours.
- Self-serving bias: attributing success internally and failures externally.
Impressions
- Primacy effect: first impressions have weight.
- Recency effect: recent impressions are influential.
- Halo effect: positive first impressions create further positive views.
- Horn effect: negative first impressions lead to negative judgments.
Perceiving the Self
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Self-concept: your perception of yourself—influences communication.
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Social comparison theory: comparing oneself to others.
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Self-efficacy: people's beliefs in their ability to perform tasks, affecting their success prediction and reaction to failures.
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Self-discrepancy theory: Comparing actual self to ideal self and ought self, creating potential incongruencies, leading to potential issues with self-esteem.
Language
- Phonological rules: govern sounds of language (e.g., grammar/punctuation).
- Syntactic rules: govern grammar/punctuation and credibility.
- High language: formal, low language: easy going
- Improving language: abstractions and meaning (low versus high levels), evasion, and equivocation and using euphemisms, ethical word use, civility and accountalbility
- Language is relational and situational, and language affects credibility.
Nonverbal Communication
- Kinesics: body language.
- Oculesics: eye contact (eye movement and behavior)
- Chronemics: the way people perceive and use time.
- Paralanguage: vocal cues in addition to verbal language
- Proxemics: how people use space.
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Description
Explore different communication models such as linear, interaction, and transaction models, along with the concept of competent communication. This quiz will help you understand how communication processes are shaped by context and perception. Test your knowledge on effective communication techniques and theories.
