Communication Genres Overview

Memos are used to announce, instruct, or share policy updates within an organization.

Memos should start with the most important information, followed by details, and a clear conclusion.

A memo that is well-written and persuasive enough to prompt action.

Send memos only to those directly involved.

Always review a memo for accuracy and completeness before sending, especially for confidential information.

A method that distinguishes a business from competitors by offering innovative solutions, clearly demonstrating expertise, and prioritizing customer experience.

A business proposal typically includes three main sections: problem statement, proposed solution, and costing/pricing.

A section of a business proposal that demonstrates a clear understanding of the client's situation and needs.

A section of a business proposal that outlines a step-by-step approach to resolve the client's problem.

A section detailing the cost of services offered, whether a one-time fee or a staggered payment plan.

A platform or application allowing users to share content, connect, and create online communities.

A popular social media website.

The steps taken to get a job, including submitting documents, taking tests, and attending interviews.

A public announcement about a job opening, often found in newspapers, online job boards, or social media.

A detailed outline of the responsibilities, requirements, and qualifications for a specific job.

The documents and qualifications needed to apply for a job (e.g., resume, cover letter, references).

A formal meeting where a potential employer assesses your suitability for a job.

Written documents submitted during the job application process (resumes, cover letters, etc.).

Using platforms like Facebook, Instagram, or LinkedIn to connect with customers, build your brand, and sell products.

Why people use social media, ranging from personal connections to business growth.

Platforms like Instagram and Pinterest, focused on sharing images and visual content.

The process of getting ready for a job interview to make a positive impression and demonstrate your suitability for the role.

Before an interview, thoroughly understand the company's mission, values, and the specific responsibilities of the job position you're applying for.

Analyze the job description carefully to identify the necessary skills, experience, and qualifications the employer seeks.

Anticipate common interview questions and craft concise, clear responses that highlight your relevant qualifications and skills.

Demonstrate your genuine interest by formulating thoughtful questions about the company, the role, or the team.

Refine your communication skills, including clear speaking, active listening, and confidence in expressing your ideas.

Choose professional attire that reflects the company culture and the specific job you're applying for.

Organize your resume, portfolio, references, or any other required documentation for easy access during the interview.

Project a positive and confident mindset during the interview, even when facing challenging questions.