Communication Genres in Business

A formal written communication used to interact with clients, employees, or other companies, typically used for tasks like requests, updates, or acknowledgments.

A formal letter to your employer stating your intention to leave a job.

A formal letter accepting a job offer or invitation.

A letter used to check on the status or update on a previous communication, inquire about a pending matter, or request more information.

A short document to communicate information within an organization, often for updates, announcements, or instructions.

A formal communication style used in business settings, including sections like the modern heading, inside address, salutation, body, complimentary close, and signature.

The main part of a business letter, typically organized into 3 paragraphs: reason, details, and closing thoughts/gratitude

Part of a business letter that identifies the recipient, their title, and company address.

Memos should be clear and concise, delivering important information quickly and directly to target audience, without unnecessary information to be efficient and professional.

Distribute a memo only to the recipients directly involved or impacted by the information inside.

Effective memos need to be impactful to reach readers clearly conveying critical information, the conclusion should be crystal clear and the entire memo should be thoroughly reviewed to avoid error and confidential information leakage before distribution.

A record of a meeting's discussions, decisions, and actions.

A written plan for a business idea or project, explaining goals, research, and funding.

The specific customer your business wants to reach.

Studying industry trends to understand the market.

Identifying and studying competitors to learn strengths and weaknesses.

Understanding client experiences and past projects to align proposal with their goals.

Specific objectives a business proposal aims to achieve.

Gathering and evaluating information about the business and target market.

A strategy or approach to stand out from competing plans.

A public announcement about a job opening, typically outlining the role, responsibilities, and qualifications needed.

A detailed account of the responsibilities, duties, and requirements for a specific job.

The series of steps an applicant takes to apply for a job, including submitting documents and completing assessments.

The specific documents or qualifications needed to be considered for a job, such as resumes, transcripts, and recommendation letters.

A formal meeting between a job seeker and a potential employer to discuss the applicant's qualifications and suitability for the position.

Written documents that support a job application, such as resumes, cover letters, and transcripts.

Digital platforms like Facebook, Instagram, YouTube, LinkedIn, and Pinterest, used for communication, content sharing, and social networking.

Utilizing platforms for connecting with friends, family, and acquaintances, sharing updates, and engaging in online communities.

Businesses using social media to reach customers, build brand awareness, promote products or services, and interact with their audience.