9 Questions
What is the process of exchanging information or ideas?
Communication
Which of the following is a nonverbal form of communication?
Gestures
What is the term for the intended message in a communication process?
Content
Which of the following is an example of nonverbal communication?
Gestures
What is the term for the process of conveying a message from a sender to a receiver?
Transmitting
Which of the following is an example of upward communication in an organization?
Employee providing feedback to the manager
List three types of communication.
The three types of communication are verbal communication, nonverbal communication, and written communication.
What is verbal communication?
Verbal communication involves the use of spoken or written words to convey a message.
Explain nonverbal communication.
Nonverbal communication involves the use of gestures, body language, facial expressions, and other visual aids to convey a message without using words.
Study Notes
Communication Process
- The process of exchanging information or ideas is called communication.
- Communication involves conveying a message from a sender to a receiver.
Types of Communication
- There are three types of communication: verbal, nonverbal, and upward communication.
Verbal Communication
- Verbal communication refers to the use of words to convey a message.
Nonverbal Communication
- Nonverbal communication refers to the process of conveying information through facial expressions, body language, tone of voice, and other non-linguistic cues.
- Examples of nonverbal communication include facial expressions, body language, and tone of voice.
Upward Communication
- Upward communication refers to the flow of information from a subordinate to a superior in an organization.
- An example of upward communication is an employee submitting a report to their manager.
Key Concepts
- The intended message in a communication process is referred to as the encoding.
- Nonverbal forms of communication include facial expressions, body language, and tone of voice.
Test your knowledge of communication with this quiz! Explore the process of exchanging information and ideas, identify nonverbal forms of communication, and learn about the term for the intended message in a communication process. See how well you understand the fundamentals of effective communication.
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