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Questions and Answers
For managers, communication can't be overemphasized because ______ requires communication.
For managers, communication can't be overemphasized because ______ requires communication.
The communication process begins with ______.
The communication process begins with ______.
In order to transmit a message, the thought originating with the sender must be ______ to symbolic form.
In order to transmit a message, the thought originating with the sender must be ______ to symbolic form.
Which communication sequence is correct?
Which communication sequence is correct?
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Reading is an example of this communication step.
Reading is an example of this communication step.
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Four conditions influence the content of an encoded message: the skills, attitudes, knowledge, and ______ of the sender.
Four conditions influence the content of an encoded message: the skills, attitudes, knowledge, and ______ of the sender.
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A ______ is the actual physical product encoded by the source.
A ______ is the actual physical product encoded by the source.
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The channel is the ______.
The channel is the ______.
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A spelling mistake in a message is an example of ______.
A spelling mistake in a message is an example of ______.
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The final link in the communication process is ______.
The final link in the communication process is ______.
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Feedback is a message that travels from ______.
Feedback is a message that travels from ______.
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Skills, attitudes, knowledge, and social-cultural systems affect ______.
Skills, attitudes, knowledge, and social-cultural systems affect ______.
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The great advantage of a written message is that it ______.
The great advantage of a written message is that it ______.
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Which one of the following is a disadvantage of written communication?
Which one of the following is a disadvantage of written communication?
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Along the grapevine, ______.
Along the grapevine, ______.
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An example of nonverbal communication is ______.
An example of nonverbal communication is ______.
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Verbal intonation is a form of ______.
Verbal intonation is a form of ______.
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Listening to a talk show on the radio allows a listener to perceive ______ forms of communication.
Listening to a talk show on the radio allows a listener to perceive ______ forms of communication.
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Watching a movie in a foreign language you don't understand without subtitles allows you to perceive ______ forms of communication.
Watching a movie in a foreign language you don't understand without subtitles allows you to perceive ______ forms of communication.
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Reading a movie script allows you to perceive ______ forms of communication.
Reading a movie script allows you to perceive ______ forms of communication.
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Study Notes
Chapter 13 Multiple-Choice Questions
- Communication's Importance for Managers: Effective communication is crucial for all managerial tasks, including decision-making, planning, supervising, and monitoring employees.
- Communication Process Initial Stage: The communication process begins with a thought or purpose.
- Encoding Information: The sender transforms thoughts into a symbolic form (a message) which is typically part of encoding and decoding processes
- Communication Sequence: The correct communication sequence is: Sender → Encoding → Channel → Decoding → Receiver.
- Decoding a Message: The receiver translates the message into a meaningful understanding.
- Feedback as Part of Communication: Feedback is the final link in the communication process; it involves the receiver responding, sending a message back to the sender to indicate how the encoded message was received.
- Factors Affecting Encoded Messages: Skills, attitudes, knowledge, and environmental conditions of the sender influence the content of the encoded message.
- Written Communication Advantages: A written message's primary advantage is that it creates a lasting, permanent record.
- Written Communication Disadvantages: A disadvantage is that written communication can be time-consuming and not as suitable for immediate responses, and feedback can be slower to obtain.
- Grapevine Communication: Bad news typically travels faster along the grapevine (informal communication channels) than does good news.
- Nonverbal Communication Example: An example of nonverbal communication is a smile.
- Verbal Intonation: Verbal intonation (tone of voice) is a form of nonverbal communication.
- Listening to a Radio Talk Show: Listening to a talk show involves both verbal (spoken words) and nonverbal forms of communication (body language, intonation).
- Watching a Movie in a Foreign Language: Watching a movie with only the audio, but without subtitles, utilizes both nonverbal body language and non-verbal verbal cues.
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Description
Test your knowledge on the critical aspects of communication important for managerial roles. This quiz covers the communication process, including encoding, decoding, and the feedback loop essential for effective management. Understand how communication can influence decision-making and employee management.
