Podcast
Questions and Answers
What principle emphasizes being responsible for the consequences of your communication?
What principle emphasizes being responsible for the consequences of your communication?
Which term refers to the deliberate spreading of hoaxes through various media platforms?
Which term refers to the deliberate spreading of hoaxes through various media platforms?
What should you remember when considering relative truth as a communicator?
What should you remember when considering relative truth as a communicator?
Which aspect of communication highlights the importance of allowing others to have a different viewpoint?
Which aspect of communication highlights the importance of allowing others to have a different viewpoint?
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What does the concept of confidentiality entail in communication?
What does the concept of confidentiality entail in communication?
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Which type of communication involves taking someone else's work and passing it off as your own?
Which type of communication involves taking someone else's work and passing it off as your own?
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In which scenario do individuals have more responsibility due to their power?
In which scenario do individuals have more responsibility due to their power?
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What does fake news primarily aim to achieve in communication?
What does fake news primarily aim to achieve in communication?
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Which ethical principle in communication emphasizes allowing room for respectful disagreement?
Which ethical principle in communication emphasizes allowing room for respectful disagreement?
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What is a key aspect of offensive messages in communication?
What is a key aspect of offensive messages in communication?
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Study Notes
Communication Ethics
- Originate from Aristotle's concept of ethos, which refers to the communicator's good character and reputation for doing what is right.
- A system of moral principles that govern all forms of human interactions, including the resulting behaviors in everyday life.
Three Key Elements of Ethical Communication
- The Ends: what one hopes to achieve during the communication.
- The Means: how one chooses to communicate.
- The Consequences: the "real-world" outcomes of communication.
Ethics of Communication
- Be honest.
- Maintain personal integrity.
- Be open-minded.
- Stay committed.
- Practice active listening.
- Be respectful.
- Be accountable.
Principles of Communication
- Communication can take place between people only to the extent that they share similar experiences.
- The more similar the experiences they share, the wider is the common field of experience (CFE), and the greater is the likelihood that they communicate effectively.
- If the CFE is narrow, then understanding or communication that can take place is limited and may not be effective as expected.
Principles of Effective Communication
- Know your audience.
- Be prepared.
- Know your purpose.
- Be objective.
- Be complete.
- Be concise.
- Be clear.
- Be coherent.
- Be careful in judgment.
- Be creative.
- Be respectful to authority.
- Observe communication ethics.
Morals vs. Ethics
- Morals are driven by a desire to be good, and vary depending on culture.
- Ethics is the study of values and morals of what is right and wrong.
Intercultural Communication
- Communication that occurs in verbal and nonverbal ways to promote understanding and goodwill between and among cultural communities/nations.
Developmental Communication
- Communication that occurs between progressive nations and developing societies of the world in order to facilitate the total development of individuals and nations.
Additional Ethical Considerations
- Mutuality: pay attention to the needs of others as well as yours.
- Individual Dignity: do not cause another person embarrassment or a loss of dignity.
- Accuracy: ensure that others have accurate information.
- Access to Information: never bolster the impact of your communication by preventing people from communicating with one another or by hindering access to the supporting information.
- Accountability: be responsible and accountable for the consequences of your communication.
- Relative Truth: remember that your point of view may not be shared by others and that your conclusions are relative to your perspective.
- Power: have more responsibility for the outcome in situations where you have more power than others.
- Confidentiality: keep another person or entity's information private.
- Fake News: avoid spreading deliberate disinformation or hoaxes via traditional print and broadcast news media or online social media.
- Plagiarism: avoid taking else's work or ideas and passing them off as one's own.
- Offensive Messages: avoid messages that can come off as offensive because of references to age, gender, race, income level, background, or educational level.
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Description
Explore the three key elements of ethical communication as defined by Sage in 2009. Learn about the importance of the ends, means, and consequences in communication ethics and how they shape human interactions.