Communication Competence Quiz

Linear Model: Sender encodes a message, transmits it through a channel, and receiver decodes it. Noise can disrupt the process. This model is straightforward, but doesn't account for feedback.
Interaction Model: Similar to the linear model, but acknowledges feedback. Sender and receiver exchange messages, and noise can still occur. It highlights the interactive nature of communication.
Transaction Model: This model emphasizes the dynamic and simultaneous exchange of messages in communication. Senders and receivers are both senders and receivers at the same time, creating a shared meaning within a context. This model examines the roles of both psychological and relational contexts.

Process-oriented: Communication is a continuous process, not a specific event.
Learned: Effective communication skills are developed over time.
Ethically challenging: Communication choices have ethical implications.
Appropriate and effective: Communication should be suitable for the context and achieve the desired outcome.
Behavioral flexibility: Being able to adjust communication style as needed.
Context matters: Communication should be adapted to the specific situation.
Goal achievement: Effective communication helps achieve desired results.

Cognitive process: Interpreting experiences through our own understanding.
Unique understandings: Individual perspectives influence how we perceive situations.
Selecting, Organizing, Interpreting: How we filter and make sense of perceptions through:
- Selecting: Choosing certain stimuli to focus on.
- Organizing: Grouping stimuli into meaningful patterns.
- Interpreting: Assigning meaning to stimuli.
Schemata mental filing system: Pre-existing mental frameworks that influence how we understand others' behaviors.
Explanations for others' behaviors: Developing interpretations for actions using these mental frameworks.

Schemata: Mental frameworks that categorize people and events.
Explaining behavior: Using existing mental frameworks to predict behavior and understand reasons behind it. (i.e. kindergarten teacher, bubbly, creative)

Internal attributions: Attributing someone's behavior to personal qualities.
External attributions: Attributing someone's behavior to situational factors.
Fundamental attribution error: Overemphasizing internal factors and underestimating external factors.
Self-serving bias: Attributing successes to internal factors and failures to external factors.

Primacy effect: First impressions have a strong influence on overall perceptions.
Recency effect: Most recent information can significantly impact shaping the overall.
Halo effect: A positive impression in one area influences our overall perception.
Horn effect: A negative impression in one area negatively affects our overall perception.

Self-perception: How individuals view themselves.
Influences: Social comparison, social/family, culture, and media.
Self-presentation: How individuals present themselves to others.
Social comparison theory: Evaluating ourselves by comparing ourselves to others.

Attitudes toward self: How individuals perceive their worth and capabilities.

Judgement of ability: People's beliefs about their ability to perform a task.
Predicting success: Self-efficacy influences how successful someone believes they will be.
Coping with failures: Self-efficacy helps individuals cope with challenges and setbacks.
Self-fulfilling prophecies: Beliefs about oneself can affect behavior and outcomes.

Phonological rules: Rules related to sounds and pronunciation.
Syntactic rules: Rules governing sentence structure and word order.
Credibility: How reliable or believable one is considered by another person.
Control: Controlling the conversation through directives and influence.
High and low language: Formal vs. informal communication.
Abstraction and meaning: Levels of abstract thought and interpretation.
Euphemism: Using milder terms instead of direct ones.
Slang/jargon: Specialized vocabulary within a group.
Use of words ethically: Avoiding language that is biased or harmful.
Civility: Polite and respectful communication.
Polarizing language: Language that divides people into opposing groups.
Swearing and accountability: How these terms are used and their implications.