Communication and Health Care Systems Quiz
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Questions and Answers

What are some examples of scheduling techniques?

Stream scheduling, double booking, clustering, open hours, true wave, modified wave

What are the different types of files used in filing and scheduling?

Tickler file, out guide, alphabetic name sequence, phonetic, units, alphabetic filing rule, indexing unit

What are some ways to promote physical wellness?

Meditation, antioxidants, acupressure, Chinese medicine practitioner

What are the parts of Medicare that are addressed in this document?

<p>Part B and C</p> Signup and view all the answers

What is the abbreviation for a resource-based relative value system?

<p>RBRVS</p> Signup and view all the answers

What is the abbreviation for a deductible?

<p>DED</p> Signup and view all the answers

What are the basic communication skills that are used while using the telephone?

<p>Basic communication skills</p> Signup and view all the answers

What is the abbreviation for the medical records information?

<p>ARU</p> Signup and view all the answers

What does family hx and past hx refer to in medical records?

<p>Family history and past history</p> Signup and view all the answers

What are the abbreviations for the different types of medical records information?

<p>stat, DX, POS</p> Signup and view all the answers

What are some examples of things that could be included in the handling emergency information category?

<p>Stream scheduling, double booking, clustering, open hours, true wave, modified wave</p> Signup and view all the answers

What is an indexing unit?

<p>A method that is used to organize patient records</p> Signup and view all the answers

What is an adjuster?

<p>Someone who helps resolve insurance claims.</p> Signup and view all the answers

What does CMS- 1500 refer to?

<p>A standard healthcare claim form used by medical providers to bill insurance companies.</p> Signup and view all the answers

Study Notes

Communication

  • Basic communication skills while using the telephone
  • ARU
  • Electronic mail
  • Medical records information and what is included in family hx and past hx

Filing and Scheduling

  • Abbreviations: stat, DX, POS
  • Handling emergency information
  • Scheduling techniques: stream scheduling, double booking, clustering, open hours, true wave, modified wave
  • Appointment reference sheet
  • Files: Tickler file, Out guide, Alphabetic name sequence, Phonetic, units, alphabetic filing rule, indexing unit

Health Care Systems

  • Ways to promote physical wellness
  • Mental and intellectual wellness
  • Meditation, antioxidants, acupressure, Chinese medicine practitioner
  • Recipient
  • Waiting period
  • Medicare Part B and C
  • Resource-Based Relative Value System
  • Adjuster
  • Medical terminology for gallbladder
  • Deductible
  • CMS-1500

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Description

Test your knowledge on essential communication skills, filing and scheduling techniques, and key concepts in health care systems. This quiz covers everything from telephone communication to medical terminology and wellness promotion. Prepare to enhance your understanding of the health care environment.

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