City of Naples Grievance Procedures Quiz
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City of Naples Grievance Procedures Quiz

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Questions and Answers

Which of the following is an important step in handling a grievance?

  • File a grievance
  • Become familiar with all issues and contract articles
  • Review the grievance with the Human Resources Director (correct)
  • Obtain background information from the Human Resources Director

    • What should be done to handle a grievance?

  • Consult with the Human Resources Director
  • Review past practices
  • Become familiar with all rules and procedures (correct)
  • File a grievance

    • When handling a grievance, why is it important to review past practices?

  • To file a grievance
  • To obtain background information
  • To consult with the Human Resources Director
  • To determine if other grievances have been filed previously (correct)

    • Which type of grievance includes formal disciplinary action and unsatisfactory performance evaluations?

    <p>City grievance</p> Signup and view all the answers

    Who is responsible for adhering to the established procedure and designated time frames for bargaining unit contract grievances?

    <p>All of the above</p> Signup and view all the answers

    What is the purpose of the grievance procedure?

    <p>To provide an informal method of settling disputes between employees and management</p> Signup and view all the answers

    According to the City of Naples Personnel Policies and Procedures Manual, when can an employee file a grievance?

    <p>After completing their initial probationary period</p> Signup and view all the answers

    What is the time limit for filing a grievance at Step One?

    <p>7 regular business days</p> Signup and view all the answers

    If an employee is not satisfied with the disposition of the grievance at Step One, what can they do?

    <p>Appeal to the City Manager</p> Signup and view all the answers

    What is the final step of the administrative procedure available to the employee through the City's grievance procedure?

    <p>Having the grievance heard by the City Manager</p> Signup and view all the answers

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