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City of Naples Grievance Procedures Quiz

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City of Naples Grievance Procedures Quiz

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Questions and Answers

Which of the following is an important step in handling a grievance?

File a grievance

Become familiar with all issues and contract articles

Review the grievance with the Human Resources Director (correct)

Obtain background information from the Human Resources Director

What should be done to handle a grievance?

Consult with the Human Resources Director

Review past practices

Become familiar with all rules and procedures (correct)

File a grievance

When handling a grievance, why is it important to review past practices?

To file a grievance

To obtain background information

To consult with the Human Resources Director

To determine if other grievances have been filed previously (correct)

Which type of grievance includes formal disciplinary action and unsatisfactory performance evaluations?

City grievance Signup and view all the answers

Who is responsible for adhering to the established procedure and designated time frames for bargaining unit contract grievances?

All of the above Signup and view all the answers

What is the purpose of the grievance procedure?

To provide an informal method of settling disputes between employees and management Signup and view all the answers

According to the City of Naples Personnel Policies and Procedures Manual, when can an employee file a grievance?

After completing their initial probationary period Signup and view all the answers

What is the time limit for filing a grievance at Step One?

7 regular business days Signup and view all the answers

If an employee is not satisfied with the disposition of the grievance at Step One, what can they do?

Appeal to the City Manager Signup and view all the answers

What is the final step of the administrative procedure available to the employee through the City's grievance procedure?

Having the grievance heard by the City Manager Signup and view all the answers