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Questions and Answers
What type of report shows all pending grievances by pending days?
What type of report shows all pending grievances by pending days?
Which report allows you to view grievance feedback rating by customers of all subordinate offices?
Which report allows you to view grievance feedback rating by customers of all subordinate offices?
In CPGRAMS, which type of report shows the progress of grievances by various grievance sources?
In CPGRAMS, which type of report shows the progress of grievances by various grievance sources?
Which type of report allows filtering by Section/div for only subordinate organizations and both?
Which type of report allows filtering by Section/div for only subordinate organizations and both?
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In the CPGRAMS system, which report shows the grievance list of subordinate office(s) and can be filtered by grievance source and subordinate officer?
In the CPGRAMS system, which report shows the grievance list of subordinate office(s) and can be filtered by grievance source and subordinate officer?
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What action should be taken if a grievance needs to be redressed within the same office and cannot be forwarded to any subordinate unit?
What action should be taken if a grievance needs to be redressed within the same office and cannot be forwarded to any subordinate unit?
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What happens when a grievance is moved to the 'Pending' tab in CPGRAMS?
What happens when a grievance is moved to the 'Pending' tab in CPGRAMS?
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In CPGRAMS, how can a user view the action history of a grievance?
In CPGRAMS, how can a user view the action history of a grievance?
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If a grievance is to be redressed within the same office, what should be selected from the action dropdown list?
If a grievance is to be redressed within the same office, what should be selected from the action dropdown list?
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When using CPGRAMS, what is the correct step to view the list of subordinate organizations available for forwarding a grievance?
When using CPGRAMS, what is the correct step to view the list of subordinate organizations available for forwarding a grievance?
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What is the main issue faced when trying to assess a grievance?
What is the main issue faced when trying to assess a grievance?
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In CPGRAMS, what is the implication of grievances not being assigned a category code?
In CPGRAMS, what is the implication of grievances not being assigned a category code?
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What is a key requirement before a grievance can be acted upon?
What is a key requirement before a grievance can be acted upon?
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What action should be taken if there are no grievance categories available for selection?
What action should be taken if there are no grievance categories available for selection?
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In CPGRAMS, what happens if a grievance does not have an assigned category?
In CPGRAMS, what happens if a grievance does not have an assigned category?
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Under 'Grievance under Process', which option shows cases pending with subordinate offices?
Under 'Grievance under Process', which option shows cases pending with subordinate offices?
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What cannot be changed once it has been generated by the system in CPGRAMS?
What cannot be changed once it has been generated by the system in CPGRAMS?
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What does 'Re-forward by higher authority' signify in the CPGRAMS Grievance Redressal Mechanism?
What does 'Re-forward by higher authority' signify in the CPGRAMS Grievance Redressal Mechanism?
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How can the grievance category description be modified in CPGRAMS?
How can the grievance category description be modified in CPGRAMS?
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What can be customized by the user in Query Based Reports in CPGRAMS?
What can be customized by the user in Query Based Reports in CPGRAMS?
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What is the main purpose of the Global search facility available in all desks?
What is the main purpose of the Global search facility available in all desks?
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In CPGRAMS, where would a grievance received directly from a complainant be categorized?
In CPGRAMS, where would a grievance received directly from a complainant be categorized?
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What is the default number of rows shown in the grievance list within CPGRAMS?
What is the default number of rows shown in the grievance list within CPGRAMS?
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How can one export the Grievance List in CPGRAMS for further analysis?
How can one export the Grievance List in CPGRAMS for further analysis?
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Where can one check the status of grievances in CPGRAMS?
Where can one check the status of grievances in CPGRAMS?
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What is the purpose of the 'Forwarded To Subordinate' option in CPGRAMS?
What is the purpose of the 'Forwarded To Subordinate' option in CPGRAMS?
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Which detail is NOT required when filling a grievance in CPGRAMS?
Which detail is NOT required when filling a grievance in CPGRAMS?
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What can an officer do using the 'Bulk Closer' option in CPGRAMS?
What can an officer do using the 'Bulk Closer' option in CPGRAMS?
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In CPGRAMS, what can an officer do using the 'Correspondence Letter' option?
In CPGRAMS, what can an officer do using the 'Correspondence Letter' option?
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What does the 'Edit Grievance' option allow an officer to do in CPGRAMS?
What does the 'Edit Grievance' option allow an officer to do in CPGRAMS?
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What is the minimum number of grievances the Department aims to pick up per year?
What is the minimum number of grievances the Department aims to pick up per year?
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What type of cases are not taken up for redress through CPGRAMS?
What type of cases are not taken up for redress through CPGRAMS?
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How can a citizen follow up on the progress of a grievance raised on the web portal?
How can a citizen follow up on the progress of a grievance raised on the web portal?
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Where can a user view and edit their user details?
Where can a user view and edit their user details?
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Which section facilitates the PG Officer to take various actions in CPGRAMS?
Which section facilitates the PG Officer to take various actions in CPGRAMS?
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Where should a user go to change their existing password in CPGRAMS?
Where should a user go to change their existing password in CPGRAMS?
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Which aspect of security architecture requires the user to provide a Security Code during login?
Which aspect of security architecture requires the user to provide a Security Code during login?
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Where can a user modify all their details shown in the profile detail snapshot?
Where can a user modify all their details shown in the profile detail snapshot?
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Which element provides guidelines for creating a stronger password in CPGRAMS?
Which element provides guidelines for creating a stronger password in CPGRAMS?
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What information is required to add a new PG officer in the organization?
What information is required to add a new PG officer in the organization?
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Which of the following is NOT a requirement for creating a strong password based on the password policy mentioned?
Which of the following is NOT a requirement for creating a strong password based on the password policy mentioned?
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What purpose does the Nodal PG officer serve in the organization?
What purpose does the Nodal PG officer serve in the organization?
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What is the maximum number of characters allowed for a password according to the password policy in the text?
What is the maximum number of characters allowed for a password according to the password policy in the text?
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Which option best describes the action required when managing PG Officers?
Which option best describes the action required when managing PG Officers?
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Which of the following is NOT a requirement for creating a password based on the password policy mentioned in the text?
Which of the following is NOT a requirement for creating a password based on the password policy mentioned in the text?
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What should users NOT do when it comes to sharing credentials to manage the organization's account?
What should users NOT do when it comes to sharing credentials to manage the organization's account?
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Which type of characters must a strong password contain as per the password policy?
Which type of characters must a strong password contain as per the password policy?
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According to the information provided, what is the significance of the 'Edit' button in managing subordinate organizations?
According to the information provided, what is the significance of the 'Edit' button in managing subordinate organizations?
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In the context of the information given, what is the role of the 'Detail' button when managing subordinate organizations?
In the context of the information given, what is the role of the 'Detail' button when managing subordinate organizations?
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Which statement accurately reflects the restriction placed on Private Organization in the text?
Which statement accurately reflects the restriction placed on Private Organization in the text?
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What is the primary purpose of capturing 'Nodal Officer Details,' as mentioned in the text?
What is the primary purpose of capturing 'Nodal Officer Details,' as mentioned in the text?
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