Podcast
Questions and Answers
Which of the following actions is explicitly prohibited for city employees on social media?
Which of the following actions is explicitly prohibited for city employees on social media?
- Discussing general city policies without revealing specific confidential data.
- Posting details about city services, including photos and addresses, if they contain confidential resident information. (correct)
- Sharing personal opinions about local events, even if controversial.
- Expressing support for political candidates while off-duty and not representing the city.
An employee observes a colleague posting potentially offensive content online while identifying themselves as a city employee. According to the city's social media policy, what action should the employee take?
An employee observes a colleague posting potentially offensive content online while identifying themselves as a city employee. According to the city's social media policy, what action should the employee take?
- Ignore the post, as it is the responsibility of the individual employee.
- Share concerns with other colleagues to gather more evidence before taking action.
- Engage in a private discussion with the colleague to express their concerns.
- Report the potential violation to their department director or the human resources department. (correct)
What potential consequences might an employee face for violating the city's social media policy?
What potential consequences might an employee face for violating the city's social media policy?
- Disciplinary action, up to and including termination of employment, and potential legal action. (correct)
- Mandatory social media training.
- Temporary suspension of social media privileges on city-owned devices.
- A verbal warning, but no further action.
A city employee wants to share an article related to their city work on their personal social media. Which of the following considerations is MOST important, according to the city's social media policy?
A city employee wants to share an article related to their city work on their personal social media. Which of the following considerations is MOST important, according to the city's social media policy?
An employee posts negative comments about a resident online. In what way could this violate the city's social media policy?
An employee posts negative comments about a resident online. In what way could this violate the city's social media policy?
What disclaimer is required for a city employee's social media post related to city business, if they identify as a city employee?
What disclaimer is required for a city employee's social media post related to city business, if they identify as a city employee?
According to Policy 3.05.07, what is the primary reason for establishing guidelines on employee conduct on social media sites?
According to Policy 3.05.07, what is the primary reason for establishing guidelines on employee conduct on social media sites?
Which type of information are city employees strictly prohibited from posting on social media?
Which type of information are city employees strictly prohibited from posting on social media?
According to the policy, what are employees encouraged to do when posting about city business on social media?
According to the policy, what are employees encouraged to do when posting about city business on social media?
Which of the following actions by a city employee on social media would MOST likely be subject to disciplinary action, according to Policy 3.05.07?
Which of the following actions by a city employee on social media would MOST likely be subject to disciplinary action, according to Policy 3.05.07?
What does Policy 3.05.07 state regarding the city's right to monitor social media content?
What does Policy 3.05.07 state regarding the city's right to monitor social media content?
Under what condition can a city employee use the city seal on social media?
Under what condition can a city employee use the city seal on social media?
Why does the city advise employees to be mindful of their social media presence, even when not explicitly identifying as city employees?
Why does the city advise employees to be mindful of their social media presence, even when not explicitly identifying as city employees?
According to the city's social media policy, what is the implication if an employee identifies themselves as a city employee on social media?
According to the city's social media policy, what is the implication if an employee identifies themselves as a city employee on social media?
If a city employee posts a picture of themselves in their city uniform on social media, what expectation should they have, according to Policy 3.05.07?
If a city employee posts a picture of themselves in their city uniform on social media, what expectation should they have, according to Policy 3.05.07?
What is the potential consequence for an employee who posts false or misleading information about the city on social media?
What is the potential consequence for an employee who posts false or misleading information about the city on social media?
An employee wants to share photos from a city-sponsored charity event on their personal social media account. They identify themselves as a city employee. Which of the following actions should they take to comply with the city's social media policy?
An employee wants to share photos from a city-sponsored charity event on their personal social media account. They identify themselves as a city employee. Which of the following actions should they take to comply with the city's social media policy?
The city uses content-management tools to monitor social media. What is the primary purpose of using these tools as described in Policy 3.05.07?
The city uses content-management tools to monitor social media. What is the primary purpose of using these tools as described in Policy 3.05.07?
What is the underlying principle that city employees should keep in mind when using social media, based on Policy 3.05.07?
What is the underlying principle that city employees should keep in mind when using social media, based on Policy 3.05.07?
A city employee is active on social media, but never mentions their employer. They post a comment critical of a new city policy. Could this potentially lead to disciplinary action, and if so, why?
A city employee is active on social media, but never mentions their employer. They post a comment critical of a new city policy. Could this potentially lead to disciplinary action, and if so, why?
According to Policy 3.05.07, what expectation of privacy should employees have when participating in social media?
According to Policy 3.05.07, what expectation of privacy should employees have when participating in social media?
An employee of the fire department wants to share a news article about a recent large fire they helped extinguish, including some details not yet publicly released. Which rule most directly applies to this situation?
An employee of the fire department wants to share a news article about a recent large fire they helped extinguish, including some details not yet publicly released. Which rule most directly applies to this situation?
A 911 dispatcher wants to post on social media about a frustrating call they received, but without revealing any personal information about the caller. Which of the following best describes the relevant policy?
A 911 dispatcher wants to post on social media about a frustrating call they received, but without revealing any personal information about the caller. Which of the following best describes the relevant policy?
An airport police officer took a picture of an arrestee. Under what circumstances, if any, would posting this picture on social media be permissible according to the rules?
An airport police officer took a picture of an arrestee. Under what circumstances, if any, would posting this picture on social media be permissible according to the rules?
A city employee who does NOT work for a City Public Safety Entity wants to post about a new route they have been assigned. What condition must they meet for this to be acceptable?
A city employee who does NOT work for a City Public Safety Entity wants to post about a new route they have been assigned. What condition must they meet for this to be acceptable?
An employee of the police department is unhappy with a recent decision made by their supervisor. According to city policy, what is the encouraged course of action?
An employee of the police department is unhappy with a recent decision made by their supervisor. According to city policy, what is the encouraged course of action?
Which of the following scenarios would violate the rules for employees of City Public Safety Entities?
Which of the following scenarios would violate the rules for employees of City Public Safety Entities?
A police officer wants to post bodycam footage of a recent arrest on their social media account to show how dangerous their job is. The footage does not show the arrestee's face, but does show the arrestee's car license plate number. Which rules would they be violating?
A police officer wants to post bodycam footage of a recent arrest on their social media account to show how dangerous their job is. The footage does not show the arrestee's face, but does show the arrestee's car license plate number. Which rules would they be violating?
A city employee not affiliated with City Public Safety Entities witnesses a crime and is later interviewed by the police. They want to post about their experience on social media. Which statement best encapsulates whether they can post about it?
A city employee not affiliated with City Public Safety Entities witnesses a crime and is later interviewed by the police. They want to post about their experience on social media. Which statement best encapsulates whether they can post about it?
Flashcards
What is Social Media?
What is Social Media?
Online platforms for communication and content sharing.
Social Media Consequences
Social Media Consequences
Employees may face action for online behavior that impacts the workplace.
Social Media Monitoring
Social Media Monitoring
The city can review public social media posts.
Content-Management Tools
Content-Management Tools
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Professional Online Conduct
Professional Online Conduct
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Online Representation
Online Representation
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Higher Standard of Conduct
Higher Standard of Conduct
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Policy Violation
Policy Violation
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City as Employer
City as Employer
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Social Media Disclaimer
Social Media Disclaimer
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Confidential Information
Confidential Information
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Compliance with Policies
Compliance with Policies
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First-Person Perspective
First-Person Perspective
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City Logo Usage
City Logo Usage
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Respectful Online Conduct
Respectful Online Conduct
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Consequences of Misleading Posts
Consequences of Misleading Posts
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Confidentiality Restriction
Confidentiality Restriction
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No Investigation Details
No Investigation Details
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Warrant Information Ban
Warrant Information Ban
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Protecting Personal Info
Protecting Personal Info
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Internal Grievance Resolution
Internal Grievance Resolution
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City Confidentiality Rule
City Confidentiality Rule
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Work Detail Approval
Work Detail Approval
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Confidential Information Ban
Confidential Information Ban
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Prohibited Information Sharing
Prohibited Information Sharing
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Copyright Compliance
Copyright Compliance
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Reporting Violations
Reporting Violations
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Examples of Violations
Examples of Violations
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Disciplinary Action
Disciplinary Action
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Study Notes
- The policy aims to establish appropriate employee conduct on social media sites.
- Violations of the policy may result in disciplinary action or intervention for the employee.
General Guidelines
- "Social media" includes websites like Facebook, Twitter, Instagram, social networking sites, blogs, comment boards, personal websites, forums, and online product/service reviews.
- City employees are held to a higher standard of conduct, which includes online actions, because their behavior can reflect on the city.
- Employees are advised that social media posts that negatively impact or disrupt the workplace may lead to disciplinary action, whether the employee identifies as a city employee or not.
Monitoring
- Employees should not expect privacy when using social media, as their postings can be reviewed by anyone, including the city.
- The city can monitor online comments/discussions about the city, including those involving its employees/agents, on any posting, regardless of who made it.
- The city can use content-management tools to monitor, review, or block social media content that violates the city's rules and guidelines.
Identifying as a City Employee
- If employees choose to identify themselves as city employees on social media, they are seen as representatives of the city.
- Employees who identify the city as their employer or post pictures in city uniform/representing the city on social media must represent the city professionally.
- Employees should carefully consider before listing the city as their employer.
- If an employee identifies as a city employee, social media posts related to city business must have a disclaimer that the content is solely the employee's opinion and doesn't reflect the city's views.
Content of Postings and Blog Entries
- Employees can't make social media posts with confidential, proprietary, or non-public information from their city work.
- Information shared on social media must follow city confidentiality and disclosure policies, procedures, rules, and guidelines.
- When discussing city business as a city employee on social media, employees should write in the first person, stating they are writing on their own, not for the city.
- The city seal or any logo/trademark used to identify the city needs written consent from the mayor's office before it can be used on social media.
Responsible and Respectful Postings
- Employees should be respectful of the city, its employees, agents, and residents when using social media.
- An employee's social media presence can reflect on the city, employees should be cautious that online posts, comments, or images have the potential to create a portrayal of the city and its employees, agents, and residents.
- Employees may face disciplinary action for false, disruptive, or misleading postings, comments, images, or communication about their city employment or the city's employees or agents.
Rules for Public Safety Entities
- Employees of the police, fire, airport police, and 911 communications bureau can't post confidential/investigative information or information about internal operations of City Public Safety Entities or the city.
- City Public Safety Entities employees cannot post:
- Information about ongoing/completed investigations by City Public Safety Entities or other law enforcement agencies.
- Information about warrants or other law enforcement matters.
- Confidential/personal information about crime suspects, arrestees, informants, or anyone involved in City Public Safety Entities operations, including photos.
- Confidential/personal information about calls for service received or their results.
- City Public Safety Entities employees are discouraged from posting work-related complaints/grievances about command staff or city officials; instead, they should use city procedures/policies.
Rules for All City Employees
- Employees are prohibited from posting confidential information pertaining to the internal operations of the city.
- Employees need prior consent from their department director before posting information about job assignments, routes, or work-related items.
- Employees are prohibited from posting confidential information pertaining to any services provided by the city or licenses or citations issued.
- Employees can't post confidential information about any resident or city service user.
Copyright and Other Legal Issues
- Employees must follow copyright, plagiarism, and other laws, especially when identifying as a city employee.
Reporting Violations
- The city encourages employees to report social media policy violations to their department director or HR.
- Violations include, but are not limited to, instances where an employee identifies as a city employee and engages in illegal/unlawful conduct or shares confidential information.
Disciplinary Action
- Violating the policy can lead to disciplinary action, including termination of employment.
- The city can take legal action against employees engaging in prohibited/unlawful conduct.
References
- The policy was approved and passed on July 1, 2017.
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