Podcast
Questions and Answers
Which of the following is NOT allowed for Agios employees regarding social media communications?
Which of the following is NOT allowed for Agios employees regarding social media communications?
Agios employees are permitted to discuss company products freely on social media.
Agios employees are permitted to discuss company products freely on social media.
False
What must Agios employees ensure when they post information on social media?
What must Agios employees ensure when they post information on social media?
The accuracy of the information posted.
Agios employees may only engage in social media communications in their __________ capacity.
Agios employees may only engage in social media communications in their __________ capacity.
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Match the terms with their descriptions related to Agios communication policies:
Match the terms with their descriptions related to Agios communication policies:
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Which of the following statements regarding Agios employees and social media is true?
Which of the following statements regarding Agios employees and social media is true?
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Agios allows employees to 'like' and re-post official communications regarding company products.
Agios allows employees to 'like' and re-post official communications regarding company products.
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What should Agios employees clarify if their views are personal?
What should Agios employees clarify if their views are personal?
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Agios employees can freely disclose any information about the company on social media.
Agios employees can freely disclose any information about the company on social media.
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What document governs the social media activities of Agios employees?
What document governs the social media activities of Agios employees?
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Agios employees should not use Agios' IP in any posting that ______ Agios' brand.
Agios employees should not use Agios' IP in any posting that ______ Agios' brand.
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Match the following statements with their importance in Agios' Code:
Match the following statements with their importance in Agios' Code:
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What is a consequence of not following Agios' Code of Business Conduct and Ethics on social media?
What is a consequence of not following Agios' Code of Business Conduct and Ethics on social media?
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Agios' social media policies apply only to promotional content.
Agios' social media policies apply only to promotional content.
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What should Agios employees avoid in their social media postings?
What should Agios employees avoid in their social media postings?
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Agios employees should not represent that they are authorized to ______ on behalf of Agios.
Agios employees should not represent that they are authorized to ______ on behalf of Agios.
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Who is permitted to engage in company-sponsored social media activity?
Who is permitted to engage in company-sponsored social media activity?
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Agios employees can promote products on their personal social media accounts without prior consent.
Agios employees can promote products on their personal social media accounts without prior consent.
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What must Agios employees avoid when engaging with Patient Organizations?
What must Agios employees avoid when engaging with Patient Organizations?
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Agios employees should adhere to Agios’ Global Policy on __________ with Healthcare Professionals.
Agios employees should adhere to Agios’ Global Policy on __________ with Healthcare Professionals.
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Match the following Agios social media policies with their respective descriptions:
Match the following Agios social media policies with their respective descriptions:
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What type of information is considered confidential under Agios guidelines?
What type of information is considered confidential under Agios guidelines?
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Agios employees can use their company email addresses to register for any online services.
Agios employees can use their company email addresses to register for any online services.
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What must employees do if they have signed a confidentiality agreement with Agios?
What must employees do if they have signed a confidentiality agreement with Agios?
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Agios employees may reference Agios as their employer on ______ and professional networking sites.
Agios employees may reference Agios as their employer on ______ and professional networking sites.
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Match the following actions with the corresponding Agios policy guidelines:
Match the following actions with the corresponding Agios policy guidelines:
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What should employees not disclose without consent?
What should employees not disclose without consent?
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Employees can disclose any trade secrets if they believe it will benefit the company.
Employees can disclose any trade secrets if they believe it will benefit the company.
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What are examples of materials classified as trade secrets?
What are examples of materials classified as trade secrets?
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Company information systems should primarily be used for ______ business.
Company information systems should primarily be used for ______ business.
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Which communication type is NOT permitted for posting without a disclaimer?
Which communication type is NOT permitted for posting without a disclaimer?
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What information should Agios employees avoid disclosing on social media?
What information should Agios employees avoid disclosing on social media?
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Agios employees can freely share photos of their coworkers on social media without consent.
Agios employees can freely share photos of their coworkers on social media without consent.
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Name one type of content that Agios employees are prohibited from posting on social media.
Name one type of content that Agios employees are prohibited from posting on social media.
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Agios employees should report information concerning an adverse event or product complaint related to Agios' products on _____ media.
Agios employees should report information concerning an adverse event or product complaint related to Agios' products on _____ media.
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Match the following prohibited actions with their descriptions:
Match the following prohibited actions with their descriptions:
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What is a requirement for using company resources for social media?
What is a requirement for using company resources for social media?
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All communications made on company-provided devices are considered private and confidential.
All communications made on company-provided devices are considered private and confidential.
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What should employees do if they encounter an adverse event on social media related to Agios products?
What should employees do if they encounter an adverse event on social media related to Agios products?
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The use of _____ resources for social media should not interfere with work commitments.
The use of _____ resources for social media should not interfere with work commitments.
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Which of the following is NOT a guideline for Agios employees regarding social media use?
Which of the following is NOT a guideline for Agios employees regarding social media use?
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Study Notes
Agios Social Media Policy
- Purpose: Establish consistent compliance standards for all interactions with customers, patients, investors, media, and employees. Goal is to protect confidential information, maintain reputation, and comply with laws and regulations.
- Applicability: Applies to all Agios employees worldwide, for any social media activity, on or off duty, using company or personal resources, whether using real name, assumed name, or anonymously. Excludes personal use not related to Agios' business.
- Contact: Questions about policy should be directed to the Compliance team. Violations can be reported to managers, HR, Compliance, or Legal, or anonymously through the Agios Compliance Helpline.
- Reporting Violations: Retaliation for reporting suspected violations in good faith is prohibited.
- Training: Employees will receive periodic training on social media activity, policy, and related policies (schedule and format TBD).
Social Media Guidelines
- Respect: Be fair, courteous to all involved (employees, customers, vendors, patients, competitors, etc). Avoid harming/damaging statements, pictures, or videos.
- Code of Conduct/Applicable Laws: Adhere to Agios' Code of Business Conduct & Ethics, all relevant local laws, and company policies. Social media posts should not violate any laws (e.g., product promotion, intellectual property, or privacy rules).
- Company Communications: Agios employees aren't authorized to speak for the company or promote products unless explicitly permitted by policy.
- Patient/Patient Organization Interactions: Employees are allowed to share information with patient groups but must maintain a non-company representative stance. Direct one-on-one patient communication should be avoided.
- Confidentiality and Privacy: Agios employees must maintain confidentiality regarding company information, trade secrets, and personal information of individuals.
- Company IP: Avoid using Agios' logos, trademarks, or proprietary graphics without written authorization, especially if it contradicts with company policy.
- Email Use: Avoid using company email addresses to register for social media accounts unless permitted.
Company-Sponsored Social Media
- Activity: Authorized individuals can engage in company-sponsored social media activity, including discussing products and responding to misinformation.
- Review and Approval: All social media posts must be reviewed and approved by the appropriate team prior to posting.
- Healthcare Professionals and Patient Interactions: Social media interactions with healthcare professionals and patients must follow Agios' policies related to these interactions.
- Legal Considerations: Company-sponsored activity must adhere to relevant laws, especially concerning prescription promotion for medical products.
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Description
Test your knowledge of the Agios Social Media Policy and Guidelines. This quiz will cover the purpose, applicability, reporting violations, and training aspects of the policy. Understanding these elements is crucial for all employees to maintain compliance and protect the company's reputation.