Chapter 7: Selection Process in Organizations
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Questions and Answers

What is the primary purpose of having a one-way mirror in the assessment center?

  • To monitor the technology used in presentations
  • To ensure participants are comfortable
  • To facilitate unobtrusive observations (correct)
  • To make the room visually appealing

In an in-basket exercise, what is a primary task candidates must perform?

  • Conduct interviews with participants
  • Write letters and return phone calls (correct)
  • Prepare financial reports
  • Engage in group discussions

How are candidates evaluated during a leaderless group discussion?

  • By the precision of their written communication
  • Through their individual contributions alone
  • Based solely on their ability to speak eloquently
  • On their interpersonal skills and leadership ability (correct)

What type of activity do management games typically involve?

<p>Realistic problem solving in a competitive setting (D)</p> Signup and view all the answers

Which of the following is NOT a component of an in-basket exercise?

<p>Interactive presentations (A)</p> Signup and view all the answers

What is the main focus during the evaluation of a leaderless group?

<p>Group decision-making dynamics (B)</p> Signup and view all the answers

Candidates in management games typically simulate the role of which entities?

<p>Competing companies (C)</p> Signup and view all the answers

What distinguishes an in-basket exercise from other assessments?

<p>Real-time management of tasks (A)</p> Signup and view all the answers

Which personality assessment is more commonly used than any other in the world?

<p>Myers-Briggs Type Indicator (D)</p> Signup and view all the answers

What is the yearly number of assessments administered in the United States for the Myers-Briggs Type Indicator?

<p>2 million (A)</p> Signup and view all the answers

What characteristic does the Minnesota Multiphasic Personality Inventory (MMPI) NOT measure?

<p>Extroversion (A)</p> Signup and view all the answers

How many years has the Myers-Briggs Type Indicator been in use?

<p>Over 50 years (A)</p> Signup and view all the answers

Which of the following best describes the perspective of a security-oriented person?

<p>Focuses on potential risks and dangers (A)</p> Signup and view all the answers

What does the Myers-Briggs Type Indicator assess in individuals?

<p>Personality types (A)</p> Signup and view all the answers

Which statement is false regarding the Minnesota Multiphasic Personality Inventory (MMPI)?

<p>It is a projective personality test. (C)</p> Signup and view all the answers

Why might a security-oriented person have a different perception of reality?

<p>Because they prioritize safety and caution. (A)</p> Signup and view all the answers

What is construct validity primarily concerned with?

<p>The extent to which a tool measures a theoretical construct. (B)</p> Signup and view all the answers

Which of the following attributes is an example of a construct relevant to job performance?

<p>Analytical ability (B)</p> Signup and view all the answers

What must be demonstrated to establish construct validity?

<p>A direct correlation between the construct and job performance (D)</p> Signup and view all the answers

What is a potential issue with a selection tool that measures high extroversion for a data-intensive job?

<p>It may overlook necessary technical skills. (A)</p> Signup and view all the answers

What does measuring construct validity involve?

<p>Demonstrating linkages to relevant job skills. (D)</p> Signup and view all the answers

Why is it important for a selection tool to accurately measure a psychological trait?

<p>To contribute to effective job performance. (A)</p> Signup and view all the answers

Which of the following best describes 'construct' in the context of construct validity?

<p>A theoretical trait necessary for job performance. (D)</p> Signup and view all the answers

In the context of construct validity, how would high extroversion negatively impact the selection for an auditing position?

<p>By encouraging social distractions in a solitary role. (C)</p> Signup and view all the answers

Flashcards

Motor Abilities Test

A test designed to assess the speed and precision of simple hand and arm movements, including finger dexterity, manual dexterity, arm movement speed, and reaction time.

Finger Dexterity

The ability to manipulate small objects quickly and accurately, often tested with tasks involving fine motor skills like picking up tiny parts.

Manual Dexterity

The ability to use hands skillfully and deftly, involving coordination of hand and arm movements for tasks like assembling objects.

Crawford Small Parts Dexterity Test

A specific test that evaluates finger dexterity and hand-eye coordination by requiring participants to manipulate small objects with their hands.

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Stromberg Dexterity Test

Another specific test measuring hand dexterity by requiring participants to quickly place pegs into holes.

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Minnesota Rate of Manipulation Test

A test evaluating hand dexterity and speed by requiring participants to manipulate blocks or other objects in a specific pattern.

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Purdue Pegboard

A test of fine motor skills and hand dexterity, requiring participants to place pegs into specific holes quickly and accurately.

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Functional Abilities Evaluation (FAE)

An assessment used to evaluate job-related skills and abilities to match individuals with suitable roles based on their physical abilities.

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Construct Validity

The degree to which a selection tool accurately measures the psychological trait or construct needed for successful job performance.

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Selection Tool

Any method used to assess candidates for a job, such as tests, interviews, or work samples.

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Psychological Construct

A theoretical concept or characteristic that cannot be directly observed, such as intelligence, leadership skills, or analytical ability.

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Satisfactory Job Performance

The level of work quality and productivity expected from an employee in a particular role.

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What is an example of poor construct validity?

An accounting firm using an extroversion test for auditor positions, when the job requires independent work with data.

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Why is construct validity important?

It ensures that selection tools accurately assess the skills and abilities needed for the job, leading to better hiring decisions.

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How do you measure construct validity?

By demonstrating a link between the psychological trait measured by the tool and successful job performance.

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What are some examples of psychological constructs?

Intelligence, verbal skills, analytical ability, leadership skills.

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Reliability (in testing)

The consistency and accuracy of a test in measuring what it's intended to measure.

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Impulsivity

Tendency to act without thinking, driven by immediate gratification.

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Self-Control

Ability to resist impulses and act in accordance with long-term goals.

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Background Checks

Verification of an applicant's information, often including criminal history, to assess suitability.

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Inter-rater Reliability

Agreement between multiple raters or assessors on the same test.

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Personality

A unique and enduring pattern of thoughts, feelings, and behaviors that distinguish one person from another.

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Internal Consistency

Degree to which different parts of a test measure the same construct.

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Personality Inventory

A standardized test that measures different aspects of personality, often used to understand individual differences.

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Randomly Answered Questions

Answers provided without careful consideration, negatively affecting test reliability.

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Uncomfortable Testing Environment

Distractions or discomfort that can lower the reliability of a test.

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Myers-Briggs Type Indicator (MBTI)

A widely used personality inventory that categorizes individuals into 16 personality types based on four dichotomies.

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Minnesota Multiphasic Personality Inventory (MMPI)

A personality inventory used to measure various psychological traits, including those related to clinical disorders.

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Hypochondria

A preoccupation with one's health, often accompanied by unfounded fears of having serious illnesses.

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Paranoia

A persistent feeling of distrust and suspicion, often involving unfounded beliefs that others are trying to harm or deceive them.

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Traits

Characteristic patterns of behavior, thought, and emotion that distinguish one person from another.

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Assessment

The process of gathering information about an individual's personality or abilities.

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Rejection Standards

The criteria used by automated screening systems to determine which applicants are rejected. These standards should be valid and ensure fairness.

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Timely Applicant Response

Employers should respond to inquiries from applicants about their application status promptly. This communication can often be automated.

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Crowdsourcing in Recruiting

Using existing employees to review and evaluate job applicants. This can provide valuable insights and perspectives beyond traditional screening methods.

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Applicant Tracking System (ATS)

Software used to manage and track job applications, often automating tasks like matching resumes with job requirements.

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ATS Matching

The ATS compares applicant information (like education and work history) with current employees to find potential matches.

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Employee Comment on Applicant Suitability

Google allows current employees to provide feedback on job applicants, offering insights into their potential fit within the company.

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Crowdsourcing for a Hiring Advantage

Google's use of crowdsourcing for hiring can provide a unique and valuable perspective on job applicants.

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Employee Insight into Job Requirements

Crowdsourcing allows Google recruiters to understand how existing employees perceive the job, providing a more realistic view of applicant suitability.

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Assessment Centre

A structured process used to evaluate candidates for a job or role, typically involving a series of exercises and activities designed to assess various skills and competencies.

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In-Basket Exercise

A simulation where candidates are presented with a collection of realistic work-related materials (e.g., emails, reports, memos) and tasked with making decisions and taking appropriate actions.

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Leaderless Group Discussion

A type of assessment exercise where a group of candidates is given a topic to discuss and must collaboratively reach a decision without a designated leader.

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Management Games

Simulations designed to assess candidates' decision-making, problem-solving, and strategic thinking skills in a competitive business environment.

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One-way Mirror

Used in assessment centers to allow observers to watch candidates during exercises without being seen by them, ensuring unobtrusive observation.

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Objective Testing

Assessment methods that involve standardized tests or tasks designed to measure specific skills or knowledge objectively.

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Unobtrusive Observations

Watching candidates during assessment exercises in a way that doesn't interfere with their natural behavior or performance.

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Interpersonal Skills

The abilities required to communicate and interact effectively with others, such as communication, teamwork, and conflict resolution.

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Study Notes

Chapter 7: Selection

  • This chapter discusses the selection process in organizations.
  • Selection is the process of choosing among candidates to fill existing or projected jobs.
  • The selection process is strategically important as it affects the organization's success and ability to achieve its objectives.
  • Quality human resources are vital to an organization's survival and success.
  • Effective selection ensures that candidates are suitable for the strategic direction of the organization.
  • Poor selection decisions lead to wasted resources, disruption, and customer dissatisfaction.
  • Candidates' résumés and CVs are evaluated, and the selection process begins with a pool of applicants.
  • Considerations in preliminary applicant screening involve reviewing applications and résumés to eliminate those who don't meet essential criteria.
  • Reliability and validity are crucial in selection techniques. Reliability means the consistency and dependability of the measures, while validity means the accuracy with which the measures reflect what they intend to measure.
  • Relevant types of testing in selection include cognitive ability tests, emotional intelligence tests, job-specific tests, personality tests, and physical examinations.

Step 1: Preliminary Applicant Screening

  • Preliminary screening is often handled by human resources specialists.
  • Applications are reviewed and those not meeting criteria are eliminated.
  • Remaining candidates are assessed based on match to job specifications.
  • Technology (e.g., applicant tracking systems) helps screen large numbers.

Step 2: Selection Testing

  • Testing is used in roughly two-thirds of Canadian organizations to assess job-related skills and general abilities.
  • Types of selection tests vary widely, including cognitive abilities, personality, and aptitude tests.
  • Legal concerns regarding testing, such as alcohol and drug testing, must be analyzed to avoid discrimination.

Step 3: Selection Interview

  • Interviews are crucial in virtually all organizations.
  • Interviews are categorized by structure (unstructured, structured, or semi-structured).
  • Interviews can focus on situational or behavioral questions.
  • Interviewers should be aware of potential biases and common mistakes like snap judgments.

Step 4: Background Investigation and Reference Checking

  • Background checks ensure the accuracy of information.
  • They verify educational qualifications, criminal records, and employment histories.
  • Reference checking is essential to confirm candidates' representations.
  • Legal implications (e.g., human rights legislation) must be considered during reference checks.

Step 5: Supervisory Interview and Realistic Job Preview

  • Immediate supervisor interviews top candidates to assess fit with the team and job demands.
  • Realistic Job Previews (RJPs) help candidates anticipate actual job demands and work environment.

Step 6: Hiring Decision and Candidate Notification

  • Final hiring decisions combine data from various selection techniques.
  • A statistical strategy, or a more informal subjective evaluation, can be used.
  • Candidates are notified about the decision.

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Chapter 7 Selection PDF

Description

This quiz focuses on the selection process within organizations, covering the importance of choosing the right candidates to fill job roles. It addresses the implications of effective and poor selection decisions on organizational success. Key concepts such as reliability and validity in selection techniques are also explored.

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