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Chapter 7: Operations Management - Look and Layout of Facilities Quiz

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Chapter 7: Operations Management - Look and Layout of Facilities Quiz

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Questions and Answers

What is the primary purpose of determining the layout and look of facilities?

To create a more comfortable work environment for staff

To optimize the flow of transformed resources through the operation (correct)

To make the operation more aesthetically pleasing

To ensure compliance with safety regulations

Which of the following is NOT mentioned as a factor that the layout and look of facilities can influence?

Attractiveness of the operation to customers

Profitability of the operation (correct)

Effectiveness of the operation

Flexibility of the operation

What is the main reason the physical appearance of an operation is crucial?

It affects the morale of the staff working in the operation

It reflects the overall brand image of the organization

It influences the experience of customers who interact with the operation (correct)

It determines the safety of the operation

What is the primary objective of operations managers when changing the layout or look of their facilities?

To enhance the efficiency and effectiveness of the operation Signup and view all the answers

What is the main factor that determines the physical positioning and aesthetic appeal of an operation's facilities?

The layout and look of the facilities Signup and view all the answers

How can small changes to the layout and look of facilities affect the operation?

They can affect the flow through the operation, impacting costs and effectiveness Signup and view all the answers

What are the potential consequences of poor operations layout and design?

Long flow patterns, inflexible operations, and high costs Signup and view all the answers

What is the main design principle used in the Ducati Factory in Bologna?

Just-in-time production Signup and view all the answers

What is the purpose of the Ducati Factory being open to visitors?

To promote the brand and customer relations Signup and view all the answers

What is the main objective of operations layout design according to the text?

Achieving high flow efficiency Signup and view all the answers

What is the main reason retailers in the garment industry were pressured to change their buying policies after the Bangladesh factory disaster?

To improve worker safety and conditions Signup and view all the answers

What is the main strategy that some brands have adopted to address concerns about worker safety and transparency in their supply chains?

Making efforts to be more transparent about where their clothes are made Signup and view all the answers