Chapter 7: Operations Management - Look and Layout of Facilities Quiz
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Questions and Answers

What is the primary purpose of determining the layout and look of facilities?

  • To create a more comfortable work environment for staff
  • To optimize the flow of transformed resources through the operation (correct)
  • To make the operation more aesthetically pleasing
  • To ensure compliance with safety regulations

Which of the following is NOT mentioned as a factor that the layout and look of facilities can influence?

  • Attractiveness of the operation to customers
  • Profitability of the operation (correct)
  • Effectiveness of the operation
  • Flexibility of the operation

What is the main reason the physical appearance of an operation is crucial?

  • It affects the morale of the staff working in the operation
  • It reflects the overall brand image of the organization
  • It influences the experience of customers who interact with the operation (correct)
  • It determines the safety of the operation

What is the primary objective of operations managers when changing the layout or look of their facilities?

<p>To enhance the efficiency and effectiveness of the operation (B)</p> Signup and view all the answers

What is the main factor that determines the physical positioning and aesthetic appeal of an operation's facilities?

<p>The layout and look of the facilities (D)</p> Signup and view all the answers

How can small changes to the layout and look of facilities affect the operation?

<p>They can affect the flow through the operation, impacting costs and effectiveness (D)</p> Signup and view all the answers

What are the potential consequences of poor operations layout and design?

<p>Long flow patterns, inflexible operations, and high costs (D)</p> Signup and view all the answers

What is the main design principle used in the Ducati Factory in Bologna?

<p>Just-in-time production (B)</p> Signup and view all the answers

What is the purpose of the Ducati Factory being open to visitors?

<p>To promote the brand and customer relations (C)</p> Signup and view all the answers

What is the main objective of operations layout design according to the text?

<p>Achieving high flow efficiency (B)</p> Signup and view all the answers

What is the main reason retailers in the garment industry were pressured to change their buying policies after the Bangladesh factory disaster?

<p>To improve worker safety and conditions (C)</p> Signup and view all the answers

What is the main strategy that some brands have adopted to address concerns about worker safety and transparency in their supply chains?

<p>Making efforts to be more transparent about where their clothes are made (D)</p> Signup and view all the answers

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