Chapter 2: Attitude and Job Satisfaction Quiz
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Questions and Answers

What is the term used to describe an intention to behave a certain way toward someone or something?

  • Job involvement
  • Behavioral Component (correct)
  • Neglect
  • Loyalty
  • Who argued that attitudes follow behavior?

  • Loyalty
  • Perceived organizational support (POS)
  • Leon Festinger (correct)
  • Cognitive dissonance
  • What is the term used to describe the degree to which employees believe the organization values their contribution and cares about their well-being?

  • Perceived organizational support (POS) (correct)
  • Cognitive dissonance
  • Job satisfaction
  • Neglect
  • Which term describes a positive feeling about a job, resulting from an evaluation of its characteristics?

    <p>Job satisfaction</p> Signup and view all the answers

    What is the degree to which people identify psychologically with their jobs and consider their perceived performance levels important to their self-worth?

    <p>Job involvement</p> Signup and view all the answers

    What can be defined as a response that allows conditions to worsen passively?

    <p>Neglect</p> Signup and view all the answers

    What is emotional labor?

    <p>An employee's expression of organizationally desired emotions during interpersonal transactions</p> Signup and view all the answers

    Which personality trait is characterized by an excessive sense of self-importance and superiority?

    <p>Narcissism</p> Signup and view all the answers

    What is the most widely used personality assessment instrument in the world?

    <p>Myers-Briggs Type Indicator (MBTI)</p> Signup and view all the answers

    Which of the following is a personality trait that involves lying and manipulating others to accomplish goals?

    <p>Machiavellianism</p> Signup and view all the answers

    What is the broad range of feelings that people experience called?

    <p>Affect</p> Signup and view all the answers

    Which of the following describes a person's personality that is very competitive, has a strong sense of urgency, and is driven to succeed?

    <p>Type A personality</p> Signup and view all the answers

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