Chapter 2: Attitude and Job Satisfaction Quiz
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Questions and Answers

What is the term used to describe an intention to behave a certain way toward someone or something?

  • Job involvement
  • Behavioral Component (correct)
  • Neglect
  • Loyalty

Who argued that attitudes follow behavior?

  • Loyalty
  • Perceived organizational support (POS)
  • Leon Festinger (correct)
  • Cognitive dissonance

What is the term used to describe the degree to which employees believe the organization values their contribution and cares about their well-being?

  • Perceived organizational support (POS) (correct)
  • Cognitive dissonance
  • Job satisfaction
  • Neglect

Which term describes a positive feeling about a job, resulting from an evaluation of its characteristics?

<p>Job satisfaction (B)</p> Signup and view all the answers

What is the degree to which people identify psychologically with their jobs and consider their perceived performance levels important to their self-worth?

<p>Job involvement (C)</p> Signup and view all the answers

What can be defined as a response that allows conditions to worsen passively?

<p>Neglect (D)</p> Signup and view all the answers

What is emotional labor?

<p>An employee's expression of organizationally desired emotions during interpersonal transactions (A)</p> Signup and view all the answers

Which personality trait is characterized by an excessive sense of self-importance and superiority?

<p>Narcissism (D)</p> Signup and view all the answers

What is the most widely used personality assessment instrument in the world?

<p>Myers-Briggs Type Indicator (MBTI) (B)</p> Signup and view all the answers

Which of the following is a personality trait that involves lying and manipulating others to accomplish goals?

<p>Machiavellianism (B)</p> Signup and view all the answers

What is the broad range of feelings that people experience called?

<p>Affect (C)</p> Signup and view all the answers

Which of the following describes a person's personality that is very competitive, has a strong sense of urgency, and is driven to succeed?

<p>Type A personality (C)</p> Signup and view all the answers

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