Chapter 2: Attitude and Job Satisfaction Identification Quiz
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Questions and Answers

What is the term used to describe an individual's psychological attachment to their job and the importance they place on their perceived performance level?

  • Job involvement (correct)
  • Job satisfaction
  • Perceived organizational support
  • Cognitive dissonance
  • Which researcher argued that attitudes follow behavior?

  • Elton Mayo
  • Leon Festinger (correct)
  • Abraham Maslow
  • Frederick Herzberg
  • Which of the following is NOT one of the three main components of attitude?

  • Affective
  • Perceptual (correct)
  • Cognitive
  • Behavioral
  • Which job attitude describes a positive feeling about a job resulting from an evaluation of its characteristics?

    <p>Job satisfaction</p> Signup and view all the answers

    Which job attitude refers to the degree to which employees believe the organization values their contribution and cares about their well-being?

    <p>Perceived organizational support</p> Signup and view all the answers

    Which job attitude describes a passive response that allows conditions to worsen?

    <p>Neglect</p> Signup and view all the answers

    What does job involvement refer to?

    <p>Psychological attachment to a job and importance of perceived performance level</p> Signup and view all the answers

    Who argued that attitudes follow behavior?

    <p>Leon Festinger</p> Signup and view all the answers

    What is cognitive dissonance?

    <p>Contradictions individuals might perceive between their attitudes</p> Signup and view all the answers

    Which component is NOT part of attitude according to the text?

    <p>Neglect</p> Signup and view all the answers

    What is loyalty in the context of attitude and job satisfaction?

    <p>Optimistically waiting for conditions to improve</p> Signup and view all the answers

    Which term describes the degree to which employees believe the organization values their contribution and cares about their well-being?

    <p>Perceived organizational support (POS)</p> Signup and view all the answers

    Study Notes

    Attitude and Job Satisfaction

    • Attitude involves the mind's inclination to certain ideas, values, people, systems, and institutions.
    • The behavioral component describes an intention to behave a certain way toward someone or something.

    Components of Attitude

    • Cognitive component: involves the mind's inclination to certain ideas, values, people, systems, and institutions.
    • Behavioral component: describes an intention to behave a certain way toward someone or something.
    • Affective component: not explicitly stated, but implied as the third component of attitude.

    Job Attitudes

    • Job satisfaction: a positive feeling about a job, resulting from an evaluation of its characteristics.
    • Job involvement: the degree to which people identify psychologically with their jobs and consider their perceived performance levels important to their self-worth.

    Other Concepts

    • Neglect: a response that allows conditions to worsen.
    • Loyalty: a response that means passively but optimistically waiting for conditions to improve, including speaking up for the organization in the face of external criticism and trusting the organization and its management to do the right thing.
    • Perceived organizational support (POS): the degree to which employees believe the organization values their contribution and cares about their well-being.
    • Cognitive dissonance: contradictions individuals might perceive between their attitudes.
    • Leon Festinger: a researcher who argued that attitudes follow behavior.

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    Description

    Test your knowledge on the identification of attitude and job satisfaction concepts such as attitude, behavioral component, neglect, and response in the context of Chapter 2. Practice recognizing different aspects related to mind inclination, behavior intentions, passive responses, and more.

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