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Questions and Answers
What is the term used to describe an individual's psychological attachment to their job and the importance they place on their perceived performance level?
What is the term used to describe an individual's psychological attachment to their job and the importance they place on their perceived performance level?
- Job involvement (correct)
- Job satisfaction
- Perceived organizational support
- Cognitive dissonance
Which researcher argued that attitudes follow behavior?
Which researcher argued that attitudes follow behavior?
- Elton Mayo
- Leon Festinger (correct)
- Abraham Maslow
- Frederick Herzberg
Which of the following is NOT one of the three main components of attitude?
Which of the following is NOT one of the three main components of attitude?
- Affective
- Perceptual (correct)
- Cognitive
- Behavioral
Which job attitude describes a positive feeling about a job resulting from an evaluation of its characteristics?
Which job attitude describes a positive feeling about a job resulting from an evaluation of its characteristics?
Which job attitude refers to the degree to which employees believe the organization values their contribution and cares about their well-being?
Which job attitude refers to the degree to which employees believe the organization values their contribution and cares about their well-being?
Which job attitude describes a passive response that allows conditions to worsen?
Which job attitude describes a passive response that allows conditions to worsen?
What does job involvement refer to?
What does job involvement refer to?
Who argued that attitudes follow behavior?
Who argued that attitudes follow behavior?
What is cognitive dissonance?
What is cognitive dissonance?
Which component is NOT part of attitude according to the text?
Which component is NOT part of attitude according to the text?
What is loyalty in the context of attitude and job satisfaction?
What is loyalty in the context of attitude and job satisfaction?
Which term describes the degree to which employees believe the organization values their contribution and cares about their well-being?
Which term describes the degree to which employees believe the organization values their contribution and cares about their well-being?
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Study Notes
Attitude and Job Satisfaction
- Attitude involves the mind's inclination to certain ideas, values, people, systems, and institutions.
- The behavioral component describes an intention to behave a certain way toward someone or something.
Components of Attitude
- Cognitive component: involves the mind's inclination to certain ideas, values, people, systems, and institutions.
- Behavioral component: describes an intention to behave a certain way toward someone or something.
- Affective component: not explicitly stated, but implied as the third component of attitude.
Job Attitudes
- Job satisfaction: a positive feeling about a job, resulting from an evaluation of its characteristics.
- Job involvement: the degree to which people identify psychologically with their jobs and consider their perceived performance levels important to their self-worth.
Other Concepts
- Neglect: a response that allows conditions to worsen.
- Loyalty: a response that means passively but optimistically waiting for conditions to improve, including speaking up for the organization in the face of external criticism and trusting the organization and its management to do the right thing.
- Perceived organizational support (POS): the degree to which employees believe the organization values their contribution and cares about their well-being.
- Cognitive dissonance: contradictions individuals might perceive between their attitudes.
- Leon Festinger: a researcher who argued that attitudes follow behavior.
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