Chapter 1: Managers and Management

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Questions and Answers

Which of the following best describes a manager?

  • An individual overseeing the work of others in an organization (correct)
  • An individual responsible for setting goals in an organization
  • A nonmanagerial employee working directly on a job or task
  • A person involved in the deliberate arrangement of people in an organization

How are nonmanagerial employees different from managers?

  • Nonmanagerial employees are responsible for setting goals in an organization
  • Nonmanagerial employees work directly on a job or task without overseeing others (correct)
  • Nonmanagerial employees are individuals directing the activities of others
  • Nonmanagerial employees are involved in the deliberate arrangement of people in an organization

What is the primary role of managers in an organization?

  • Setting goals and objectives for the organization
  • Working directly on a job or task without overseeing others
  • Directing the activities of others (correct)
  • Creating a deliberate arrangement of people in the organization

What is the common characteristic of organizations?

<p>Goals, people, and structure (D)</p> Signup and view all the answers

What does the term 'organization' refer to?

<p>A deliberate arrangement of people brought together to accomplish a specific purpose (D)</p> Signup and view all the answers

Who are nonmanagerial employees?

<p>People who work directly on a job or task without overseeing others (A)</p> Signup and view all the answers

What is the fundamental difference between effectiveness and efficiency in management?

<p>Effectiveness focuses on achieving organizational goals, while efficiency focuses on using resources optimally. (A)</p> Signup and view all the answers

What are the four management functions proposed by Henri Fayol?

<p>Planning, Organizing, Leading, Controlling (D)</p> Signup and view all the answers

What are the three roles of a manager according to Mintzberg's Manager's Role?

<p>Managing actions directly, Managing people who take action, Managing information that propels people to take action (B)</p> Signup and view all the answers

Which type of skills are used to analyze and diagnose complex situations in management?

<p>Conceptual Skills (A)</p> Signup and view all the answers

What must managers deal with in today's environment according to the text?

<p>Changing workplaces, Ethical and trust issues, Global economic uncertainties (A)</p> Signup and view all the answers

Which level of the organization do top managers belong to?

<p>Top level (C)</p> Signup and view all the answers

Who manages the activities of other managers in an organization?

<p>Middle Managers (D)</p> Signup and view all the answers

Which function of management involves arranging and structuring work to accomplish organizational goals?

<p>Organizing (B)</p> Signup and view all the answers

What does a manager's dual roles include according to Mintzberg's Manager's Role?

<p>Framing, Scheduling (A)</p> Signup and view all the answers

Which managerial skill involves working with, understanding, and motivating individuals and groups?

<p>Interpersonal Skills (B)</p> Signup and view all the answers

What are the factors reshaping and redefining management according to the text?

<p>Changing workplaces, Ethical and trust issues, Global economic uncertainties, Changing technologies (D)</p> Signup and view all the answers

What type of decision-making do top managers make in an organization?

<p>Decisions about the direction of the organization (D)</p> Signup and view all the answers

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