Chapter 1: Managers and Management
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Questions and Answers

Which of the following best describes a manager?

  • An individual overseeing the work of others in an organization (correct)
  • An individual responsible for setting goals in an organization
  • A nonmanagerial employee working directly on a job or task
  • A person involved in the deliberate arrangement of people in an organization
  • How are nonmanagerial employees different from managers?

  • Nonmanagerial employees are responsible for setting goals in an organization
  • Nonmanagerial employees work directly on a job or task without overseeing others (correct)
  • Nonmanagerial employees are individuals directing the activities of others
  • Nonmanagerial employees are involved in the deliberate arrangement of people in an organization
  • What is the primary role of managers in an organization?

  • Setting goals and objectives for the organization
  • Working directly on a job or task without overseeing others
  • Directing the activities of others (correct)
  • Creating a deliberate arrangement of people in the organization
  • What is the common characteristic of organizations?

    <p>Goals, people, and structure</p> Signup and view all the answers

    What does the term 'organization' refer to?

    <p>A deliberate arrangement of people brought together to accomplish a specific purpose</p> Signup and view all the answers

    Who are nonmanagerial employees?

    <p>People who work directly on a job or task without overseeing others</p> Signup and view all the answers

    What is the fundamental difference between effectiveness and efficiency in management?

    <p>Effectiveness focuses on achieving organizational goals, while efficiency focuses on using resources optimally.</p> Signup and view all the answers

    What are the four management functions proposed by Henri Fayol?

    <p>Planning, Organizing, Leading, Controlling</p> Signup and view all the answers

    What are the three roles of a manager according to Mintzberg's Manager's Role?

    <p>Managing actions directly, Managing people who take action, Managing information that propels people to take action</p> Signup and view all the answers

    Which type of skills are used to analyze and diagnose complex situations in management?

    <p>Conceptual Skills</p> Signup and view all the answers

    What must managers deal with in today's environment according to the text?

    <p>Changing workplaces, Ethical and trust issues, Global economic uncertainties</p> Signup and view all the answers

    Which level of the organization do top managers belong to?

    <p>Top level</p> Signup and view all the answers

    Who manages the activities of other managers in an organization?

    <p>Middle Managers</p> Signup and view all the answers

    Which function of management involves arranging and structuring work to accomplish organizational goals?

    <p>Organizing</p> Signup and view all the answers

    What does a manager's dual roles include according to Mintzberg's Manager's Role?

    <p>Framing, Scheduling</p> Signup and view all the answers

    Which managerial skill involves working with, understanding, and motivating individuals and groups?

    <p>Interpersonal Skills</p> Signup and view all the answers

    What are the factors reshaping and redefining management according to the text?

    <p>Changing workplaces, Ethical and trust issues, Global economic uncertainties, Changing technologies</p> Signup and view all the answers

    What type of decision-making do top managers make in an organization?

    <p>Decisions about the direction of the organization</p> Signup and view all the answers

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