Management and Types of Managers
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Questions and Answers

What was the primary goal of the solutions to the soldiering problem?

  • To make workers more comfortable
  • To reduce worker motivation
  • To increase efficiency in organizations (correct)
  • To promote teamwork and collaboration
  • According to the principles of increasing efficiency, what should be done to ensure efficient task performance?

  • Reduce the number of workers
  • Scientifically study and develop the best method for each task (correct)
  • Allow workers to choose their own methods
  • Increase the workload of each worker
  • What was a major challenge of implementing the principles of increasing efficiency?

  • Workers became more motivated
  • Specialized jobs became very boring and monotonous (correct)
  • Productivity increased significantly
  • Workers started following instructions more closely
  • What is a key element of bureaucratic management, according to Max Weber?

    <p>Rational and efficient organization</p> Signup and view all the answers

    How can workers be motivated, according to EDEM REGINALD KLONU?

    <p>By using economic incentives based on output</p> Signup and view all the answers

    What is essential to getting a job completed efficiently, according to EDEM REGINALD KLONU?

    <p>Putting the right person on the job with the correct tools</p> Signup and view all the answers

    What is the primary role of middle managers in an organization?

    <p>To translate strategy into operational tasks</p> Signup and view all the answers

    What is the primary aim of management in an organisation?

    <p>To achieve organisational goals in an efficient and effective manner</p> Signup and view all the answers

    What is the title of a middle manager who oversees a specific geographic region?

    <p>Regional Manager</p> Signup and view all the answers

    What is a goal in management?

    <p>An end that management desires to reach</p> Signup and view all the answers

    What is the topic of Lecture 1?

    <p>Introduction to Management</p> Signup and view all the answers

    Who do first-line managers directly supervise?

    <p>Nonmanagerial employees</p> Signup and view all the answers

    Who is the author of the definition of management?

    <p>Griffen</p> Signup and view all the answers

    What is the primary role of functional managers?

    <p>To manage departments that perform a single functional task</p> Signup and view all the answers

    What is the primary role of staff managers?

    <p>To advise and counsel line managers</p> Signup and view all the answers

    What is the date of the lecture on Control?

    <p>April 14, 2020</p> Signup and view all the answers

    What is the primary role of line managers?

    <p>To make a direct contribution to the organization's outputs</p> Signup and view all the answers

    What is the topic of the lecture on April 21, 2020?

    <p>Corporate Social Responsibility and Ethics</p> Signup and view all the answers

    What is the purpose of the lecture on April 28, 2020?

    <p>To prepare for the exam</p> Signup and view all the answers

    What is the primary role of general managers?

    <p>To oversee many functional areas</p> Signup and view all the answers

    What is the title of a manager who works in a public or non-profit organization?

    <p>Administrator</p> Signup and view all the answers

    Who is responsible for any incorrect answers or information provided?

    <p>Anthony and Brain</p> Signup and view all the answers

    What is the definition of controlling in an organization?

    <p>The process of measuring performance and taking action to ensure desired results</p> Signup and view all the answers

    What is the primary purpose of controlling in an organization?

    <p>To ensure that activities are completed in ways that lead to the attainment of goals</p> Signup and view all the answers

    What is the term for the degree to which people believe that they have control over the outcome of events in their lives?

    <p>Locus of Control</p> Signup and view all the answers

    What is the term for the amount of emotional support that is provided by an employee's immediate work group?

    <p>Primary Work Group</p> Signup and view all the answers

    What is the term for the degree to which the requirements of a subordinate's tasks are clearly specified?

    <p>Task Structure</p> Signup and view all the answers

    What is the term for an organization's set of procedures, rules, and policies?

    <p>Formalization</p> Signup and view all the answers

    What is the result of effective controls in an organization?

    <p>Activities are completed in ways that lead to the attainment of goals</p> Signup and view all the answers

    What is the purpose of investigating the extent to which planning has been successful?

    <p>To identify areas for improvement</p> Signup and view all the answers

    What is the purpose of corrective action in a control process?

    <p>To correct actual performance and bring it up to the required standard</p> Signup and view all the answers

    What type of control takes place prior to the performance of an activity?

    <p>Feed-forward control</p> Signup and view all the answers

    What is the purpose of revising a standard in a control process?

    <p>To rectify inherent drawbacks in the standard</p> Signup and view all the answers

    What is the characteristic of feed-forward controls?

    <p>They are in-process controls</p> Signup and view all the answers

    What is the result of taking no action to correct significant variations from the plan?

    <p>The problem persists</p> Signup and view all the answers

    What is the purpose of maintaining the status quo in a control process?

    <p>To take corrective actions as they occur</p> Signup and view all the answers

    What type of control is based on the process?

    <p>Process-based control</p> Signup and view all the answers

    What is the nature of feed-forward controls?

    <p>Proactive</p> Signup and view all the answers

    Study Notes

    Management

    • Management is a set of activities directed at an organisation's resources to achieve organisational goals in an efficient and effective manner.
    • A goal is an end that management desires to reach.

    Types of Managers

    • Middle managers: responsible for implementing overall strategies and policies defined by top managers.
    • First-line managers: responsible for the work of operating employees.
    • Functional managers: responsible for departments that perform a single functional task.
    • Line managers: responsible for work that makes a direct contribution to the organisation's outputs.
    • Staff managers: provide advice, recommendations, and counsel to line managers.
    • General managers: responsible for activities covering many functional areas.
    • Administrators: managers who work in public or non-profit organisations.

    Solutions to Soldiering Problem

    • Workers should not be allowed to work their own way without clear and uniform specifications.
    • Principles to increase efficiency: • Scientifically study each part of a task and develop the best method for performing the task. • Scientifically select and train workers to perform the task. • Cooperate fully with workers to ensure that they use the proper method. • Divide work and responsibility.

    Challenges of Scientific Management

    • Specialized jobs became very boring and monotonous.

    Bureaucratic Management

    • A bureaucracy is a rational and efficient form of organisation founded on logic, order, and legitimate authority.

    Controlling

    • Controlling is the process of measuring performance and taking action to ensure desired results.
    • Effective controls ensure that activities are completed in ways that lead to the attainment of goals.
    • The final step in controlling is to act on significant variations from the plan, which can involve: • Maintaining the status quo. • Correcting actual performance. • Revising the standard.

    Types of Control

    • Based on the process.
    • Based on the structure.
    • Resource control.
    • Classified according to the timing: • Pre-control/Feed-forward: takes place prior to the performance of an activity. • In-process control: takes place during the performance of an activity. • Feedback control: takes place after the performance of an activity.

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    Description

    Learn about management activities, organisational goals, and the roles of different types of managers, including middle, first-line, and functional managers.

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