38 Questions
What was the primary goal of the solutions to the soldiering problem?
To increase efficiency in organizations
According to the principles of increasing efficiency, what should be done to ensure efficient task performance?
Scientifically study and develop the best method for each task
What was a major challenge of implementing the principles of increasing efficiency?
Specialized jobs became very boring and monotonous
What is a key element of bureaucratic management, according to Max Weber?
Rational and efficient organization
How can workers be motivated, according to EDEM REGINALD KLONU?
By using economic incentives based on output
What is essential to getting a job completed efficiently, according to EDEM REGINALD KLONU?
Putting the right person on the job with the correct tools
What is the primary role of middle managers in an organization?
To translate strategy into operational tasks
What is the primary aim of management in an organisation?
To achieve organisational goals in an efficient and effective manner
What is the title of a middle manager who oversees a specific geographic region?
Regional Manager
What is a goal in management?
An end that management desires to reach
What is the topic of Lecture 1?
Introduction to Management
Who do first-line managers directly supervise?
Nonmanagerial employees
Who is the author of the definition of management?
Griffen
What is the primary role of functional managers?
To manage departments that perform a single functional task
What is the primary role of staff managers?
To advise and counsel line managers
What is the date of the lecture on Control?
April 14, 2020
What is the primary role of line managers?
To make a direct contribution to the organization's outputs
What is the topic of the lecture on April 21, 2020?
Corporate Social Responsibility and Ethics
What is the purpose of the lecture on April 28, 2020?
To prepare for the exam
What is the primary role of general managers?
To oversee many functional areas
What is the title of a manager who works in a public or non-profit organization?
Administrator
Who is responsible for any incorrect answers or information provided?
Anthony and Brain
What is the definition of controlling in an organization?
The process of measuring performance and taking action to ensure desired results
What is the primary purpose of controlling in an organization?
To ensure that activities are completed in ways that lead to the attainment of goals
What is the term for the degree to which people believe that they have control over the outcome of events in their lives?
Locus of Control
What is the term for the amount of emotional support that is provided by an employee's immediate work group?
Primary Work Group
What is the term for the degree to which the requirements of a subordinate's tasks are clearly specified?
Task Structure
What is the term for an organization's set of procedures, rules, and policies?
Formalization
What is the result of effective controls in an organization?
Activities are completed in ways that lead to the attainment of goals
What is the purpose of investigating the extent to which planning has been successful?
To identify areas for improvement
What is the purpose of corrective action in a control process?
To correct actual performance and bring it up to the required standard
What type of control takes place prior to the performance of an activity?
Feed-forward control
What is the purpose of revising a standard in a control process?
To rectify inherent drawbacks in the standard
What is the characteristic of feed-forward controls?
They are in-process controls
What is the result of taking no action to correct significant variations from the plan?
The problem persists
What is the purpose of maintaining the status quo in a control process?
To take corrective actions as they occur
What type of control is based on the process?
Process-based control
What is the nature of feed-forward controls?
Proactive
Study Notes
Management
- Management is a set of activities directed at an organisation's resources to achieve organisational goals in an efficient and effective manner.
- A goal is an end that management desires to reach.
Types of Managers
- Middle managers: responsible for implementing overall strategies and policies defined by top managers.
- First-line managers: responsible for the work of operating employees.
- Functional managers: responsible for departments that perform a single functional task.
- Line managers: responsible for work that makes a direct contribution to the organisation's outputs.
- Staff managers: provide advice, recommendations, and counsel to line managers.
- General managers: responsible for activities covering many functional areas.
- Administrators: managers who work in public or non-profit organisations.
Solutions to Soldiering Problem
- Workers should not be allowed to work their own way without clear and uniform specifications.
- Principles to increase efficiency: • Scientifically study each part of a task and develop the best method for performing the task. • Scientifically select and train workers to perform the task. • Cooperate fully with workers to ensure that they use the proper method. • Divide work and responsibility.
Challenges of Scientific Management
- Specialized jobs became very boring and monotonous.
Bureaucratic Management
- A bureaucracy is a rational and efficient form of organisation founded on logic, order, and legitimate authority.
Controlling
- Controlling is the process of measuring performance and taking action to ensure desired results.
- Effective controls ensure that activities are completed in ways that lead to the attainment of goals.
- The final step in controlling is to act on significant variations from the plan, which can involve: • Maintaining the status quo. • Correcting actual performance. • Revising the standard.
Types of Control
- Based on the process.
- Based on the structure.
- Resource control.
- Classified according to the timing: • Pre-control/Feed-forward: takes place prior to the performance of an activity. • In-process control: takes place during the performance of an activity. • Feedback control: takes place after the performance of an activity.
Learn about management activities, organisational goals, and the roles of different types of managers, including middle, first-line, and functional managers.
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