30 Questions
What is the primary goal of a manager?
To achieve organizational goals effectively and efficiently
What are the main components of an organization's resources?
People, skills, know-how, and experience, machinery, raw materials, computers, information technology, patents, financial capital, and loyal customers and employees
What is the measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals?
Organizational performance
What is the primary role of a manager in an organization?
To supervise the use of an organization's resources to meet its goals
What is the focus of Zander Lurie's goal as the CEO of SurveyMonkey?
To promote innovation and grow the global market
What is the collective term for people who work together to achieve a wide variety of goals or desired future outcomes?
An organization
What is the role of the Informational Disseminator in an organization?
To inform employees about changes in the external and internal environments
What is the main responsibility of first-line managers?
To supervise the daily activities of non-managerial employees
What is the role of the Informational Spokesperson in an organization?
To launch a national advertising campaign to promote new goods and services
What is a department in an organization?
A group of managers and employees who work together and possess similar skills or use the same knowledge, tools, or techniques
What is the role of top managers in an organization?
To establish organizational goals and decide how different departments should interact
What is the role of middle managers in an organization?
To find the best way to use resources to achieve organizational goals
What is the primary goal of organizing in an organization?
To structure working relationships to achieve organizational goals
What is the role of a manager in the controlling process?
To monitor performance and determine if it meets standards
What is the outcome of the control process in an organization?
The ability to measure performance accurately and regulate efficiency
What is the main purpose of organizational structure?
To coordinate and motivate organizational members to achieve goals
What is the primary function of a leader in an organization?
To articulate a clear vision and energize organizational members
What is the result of effective organizing in an organization?
Achievement of organizational goals
What is essential for managers to create a highly trained and motivated workforce?
Establishing a fair and legal HRM procedure
Which company has been recognized for its efforts in diversity and inclusion?
Accenture
What is the primary difference between efficiency and effectiveness in an organization?
Efficiency is a measure of resource allocation, whereas effectiveness is a measure of goal achievement.
What is a benefit of studying management in school?
It exposes you to the lessons learned from others' experiences.
What is an example of a human-created crisis?
Industrial pollution
What is the primary function of UPS's ORION system?
To optimize drivers' routes
What is the median wage of general managers in the United States?
$100,930
What is the second step in practicing global crisis management?
Establish the organizational chain of command
What is the primary goal of the planning process in management?
To decide which goals the organization will pursue.
What is the goal of developing bargaining and negotiating strategies in global crisis management?
To manage conflicts that arise
What is an example of an organization that is both efficient and effective?
Both McDonald's and Wendy's, as they are both high-performing organizations.
What is a non-work related benefit of learning management principles?
It helps you make good decisions in personal contexts.
Test your understanding of management concepts from Chapter 1, covering the basics of management, organizations, and the role of managers in achieving goals. Learn about the different types of organizations and how managers work within them. Evaluate your knowledge of management fundamentals and get ready to excel in your business studies!
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