Business Structure and Culture Chapter 8
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Questions and Answers

What is a primary factor that influences the structure of an organization?

  • Customer feedback mechanisms
  • The location of the company's headquarters
  • Size of the organization (correct)
  • Cultural beliefs of employees
  • Which of the following is NOT one of the types of organization structures discussed?

  • Functional structure
  • Geographic structure
  • Divisional structure
  • Matrix structure (correct)
  • What is a core component associated with designing a business system?

  • Operational processes (correct)
  • Employee salaries and benefits
  • Customer demographics
  • Marketing strategies
  • What does organizational culture primarily define?

    <p>How individuals behave and react</p> Signup and view all the answers

    Which of the following is NOT considered a fundamental zone for desired culture?

    <p>Market analysis</p> Signup and view all the answers

    What is a common element of restructuring?

    <p>Structural design</p> Signup and view all the answers

    Which criterion is NOT part of the key management approach criteria?

    <p>Geographic expansion</p> Signup and view all the answers

    Which question addresses the management approach in developing an organization?

    <p>What management approach will support activities?</p> Signup and view all the answers

    Study Notes

    Developing Your Business Structure and Culture (Chapter 8)

    • The chapter focuses on designing business systems, strategy execution frameworks, organizational structures, and restructuring.
    • Objectives include understanding core components of business systems, key decision-making areas, factors in creating operating structures, management approaches, and restructuring concepts.
    • Business system design encompasses organization structure, culture, management approach, control systems (for strategic intent), talent management mechanisms, operational processes and market alignment.
    • Developing organizational framework involves identifying the best structure for relationships, required culture/environment for market positioning, and management approaches for supporting organizational activities and interactions.
    • Common organizational structures include functional, customer, divisional, and geographic structures.
    • Factors influencing organizational structure selection include size, geographic dispersion, business undertakings, task specialization, and communication leverage.
    • Key building blocks of organizational structure include customer intimacy, work efficiency, and departmentalization.
    • Organizational culture defines how individuals behave and respond to internal and external stimuli. Key aspects are connectivity and integration.
    • Four fundamental zones for desired culture include employee interaction, risk allowance, control protocols, and competitive emphasis.
    • Key management approach criteria include hierarchy requirements, span control, decision-making control, work effort coordination, and nature of work.
    • Restructuring occurs when a disconnect between intended strategy and actual circumstances (internal or external) is identified, and the goal is refocusing efforts.
    • Key elements of restructuring include structural design, execution, and effective communication plans.

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    Description

    Dive into Chapter 8, focusing on the fundamental aspects of developing business structures and culture. This chapter covers the design of business systems, execution frameworks, and management approaches necessary for effective organizational frameworks. Understand the key components that influence the structure and culture of a business and how to align these elements for strategic intent.

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