Podcast
Questions and Answers
What best describes the simple structure of an organization?
What best describes the simple structure of an organization?
Which statement accurately reflects the characteristics of a functional structure?
Which statement accurately reflects the characteristics of a functional structure?
How does a matrix structure operate?
How does a matrix structure operate?
What defines a boundaryless organization?
What defines a boundaryless organization?
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Which organizational structure typically uses teams for collaboration?
Which organizational structure typically uses teams for collaboration?
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What distinguishes a modular structure in an organization?
What distinguishes a modular structure in an organization?
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Which of the following best describes a divisional structure?
Which of the following best describes a divisional structure?
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What is a notable feature of a virtual organization?
What is a notable feature of a virtual organization?
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What term describes an object, act, or event that conveys meaning to others within an organization?
What term describes an object, act, or event that conveys meaning to others within an organization?
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Which type of organizational culture emphasizes innovation and creativity as its strategic thrust?
Which type of organizational culture emphasizes innovation and creativity as its strategic thrust?
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At which level of organizational culture are espoused values found?
At which level of organizational culture are espoused values found?
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Which feature of organizations refers to the distribution of tasks and responsibilities?
Which feature of organizations refers to the distribution of tasks and responsibilities?
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In which type of organizational culture is stability and control prioritized?
In which type of organizational culture is stability and control prioritized?
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What is described as the process by which new employees learn the values and norms of the organization?
What is described as the process by which new employees learn the values and norms of the organization?
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What represents the unobservable yet core values of an organization that are often taken for granted?
What represents the unobservable yet core values of an organization that are often taken for granted?
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Which cultural type focuses on internal relationships and values flexibility over stability?
Which cultural type focuses on internal relationships and values flexibility over stability?
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Study Notes
Organizational Culture and Structure
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How Employees Learn Culture: Organizational culture is learned through observable artifacts, espoused values, and basic assumptions.
- Symbols: Objects, acts, qualities, or events conveying meaning.
- Stories: Narratives emphasizing values, often embellished.
- Heroes: Individuals whose accomplishments embody values.
- Rites and Rituals: Activities celebrating important occasions.
- Organizational Socialization: Process of learning organizational values, norms, and behaviors.
Three Levels of Organizational Culture
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Observable Artifacts: Visible manifestations like dress code, awards, myths, rituals, decorations, and employee behavior.
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Espoused Values: Explicitly stated values and norms preferred by the organization (e.g., company mission statement).
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Basic Assumptions: Unobservable core values of the organization; often taken for granted.
Four Types of Organizational Culture
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Clan Culture: Internal focus, values flexibility.
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Adhocracy Culture: External focus, values flexibility for innovation.
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Market Culture: External focus, values stability and control for results.
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Hierarchy Culture: Internal focus, values stability and control.
Major Features of Organizations
- Common Purpose: Shared goals.
- Coordinated Effort: Working together towards objectives.
- Division of Labor: Specialization of tasks.
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Hierarchy of Authority: Chain of command.
- Flat Organizations: Decentralized authority structure, fewer layers of management.
- Spans of Control: Number of subordinates managed by one supervisor.
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Authority: Accountability for actions; responsibility for duties; delegating tasks.
- Centralization: Authority concentrated at top.
- Decentralization: Authority distributed throughout an organization
Organizational Chart
- Visual representation of formal authority, positions, and work specializations.
Eight Types of Organizational Structure
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Traditional Designs:
- Simple Structure: Centralized authority, flat hierarchy, few rules.
- Functional Structure: Grouping by similar occupational specialties.
- Divisional Structure: Grouping by products, services, customers, or regions.
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Horizontal Designs:
- Horizontal Structure (Team-based): Teams for improved collaboration.
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Designs that Open Boundaries Between Organizations:
- Hollow Structure: Outsourced functions.
- Modular Structure: Assembled product chunks from outside contractors.
- Virtual Structure: Geographically dispersed employees, often remote.
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Description
Test your understanding of organizational culture and structure, including how employees learn culture and the three levels of organizational culture. This quiz covers key concepts like observable artifacts, espoused values, and basic assumptions. Challenge yourself with questions about symbols, stories, and rituals in the workplace.
