Podcast
Questions and Answers
What is a key indicator of a positive organizational culture?
What is a key indicator of a positive organizational culture?
- Reduced productivity
- Limited collaboration
- Increased employee loyalty (correct)
- High employee turnover
How does negative workplace culture typically affect employees?
How does negative workplace culture typically affect employees?
- Reduced turnover
- Increased efficiency
- Low morale (correct)
- High morale
What approach is most useful to improve workplace culture?
What approach is most useful to improve workplace culture?
- Maintaining strict power structures
- Encouraging employee feedback (correct)
- Avoiding employee opinions
- Reducing employee communication
How are divisions typically organized in a divisional organizational structure?
How are divisions typically organized in a divisional organizational structure?
What is the main characteristic of a simple or linear organizational structure?
What is the main characteristic of a simple or linear organizational structure?
What defines a functional organizational structure?
What defines a functional organizational structure?
What is the primary focus to ensure team members adhere to their obligations?
What is the primary focus to ensure team members adhere to their obligations?
What key result does accountability foster within teams?
What key result does accountability foster within teams?
Which of the following best describes the informal culture of an organization?
Which of the following best describes the informal culture of an organization?
A company initially operates as a sole proprietorship where the owner handles all tasks. As the company grows, what is the typical next step in the development of its organizational structure?
A company initially operates as a sole proprietorship where the owner handles all tasks. As the company grows, what is the typical next step in the development of its organizational structure?
What is a potential drawback of overspecialization within an organization?
What is a potential drawback of overspecialization within an organization?
When a company organizes its jobs into departments such as marketing, human resources, and finance, what type of departmentalization is being used?
When a company organizes its jobs into departments such as marketing, human resources, and finance, what type of departmentalization is being used?
In a centralized organization, where are most decisions made?
In a centralized organization, where are most decisions made?
What is a key characteristic of a flat organizational structure?
What is a key characteristic of a flat organizational structure?
Which of the following best describes the key difference between groups and teams in the workplace?
Which of the following best describes the key difference between groups and teams in the workplace?
What is essential for a team to be successful?
What is essential for a team to be successful?
Flashcards
Organizational Culture
Organizational Culture
Shared values, beliefs, and practices that shape a business's operations. Think of it as the personality of the company.
Formal Culture
Formal Culture
Formal expressions of company values, like mission statements and ethical codes. They set the tone for what is considered right and wrong.
Informal Culture
Informal Culture
Informal practices and behaviors, like dress codes or how people communicate casually. They often reflect the company's values, even if they're not written down.
Organizational Structure
Organizational Structure
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Specialization
Specialization
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Departmentalization
Departmentalization
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Delegation of Authority
Delegation of Authority
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Centralized Organization
Centralized Organization
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Accountability
Accountability
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Team
Team
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Product/Service Based Structure
Product/Service Based Structure
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Simple/Linear Structure
Simple/Linear Structure
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Functional Structure
Functional Structure
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Accountability in Teams
Accountability in Teams
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Study Notes
Business Exam - Organizational Culture and Structure
- Organizational Culture: Shared values, beliefs, and practices shaping how a business operates.
- Formal Culture: Includes mission statements, codes of ethics, and ceremonies.
- Informal Culture: Consists of dress codes, work habits, and casual interactions.
- Importance: Sets the tone for employee satisfaction, productivity, and retention.
Organizational Structure Development
- Structure: Framework for roles and responsibilities.
- Growth and Structure: Increased personnel, tasks, and coordination necessitate structure.
- Example: A business starting as a sole proprietorship evolves to hire employees for specific tasks and then expands to include managers and formal roles.
Specialization
- Meaning: Breaking down large job tasks into smaller, more efficient components.
- Benefits: Minimizes time wasted between tasks, simplifies training.
- Caution: Over-specialization can lead to boredom and dissatisfaction.
Departmentalization
- Purpose: Grouping jobs into departments.
- Methods: Based on function (e.g., marketing, finance), product type, or geographic region.
- Result: Streamlining work within departments, although coordination across departments remains necessary.
Responsibility and Accountability
- Delegation: Assigning tasks and granting employees the power to make decisions.
- Organizational Types:
- Centralized: Decisions made at the top level.
- Decentralized: Authority distributed across multiple levels.
- Organizational Types:
- Organizational Structures (Tall vs. Flat):
- Tall: Multiple management levels, offering clear control but potentially slower decision-making.
- Flat: Fewer management levels, leading to faster decision-making but potentially less oversight.
Groups vs. Teams
- Groups: Individuals sharing common goals with less collaboration.
- Teams: Small groups with complementary skills, shared goals, and mutual accountability.
- Comparison: Groups typically focus on individuals while teams emphasize shared leadership, collective work, and problem-solving.
Workplace Culture
- Significance: Understanding workplace culture is important for an organization because it impacts employee retention/turnover, productivity, and overall success.
- Impact: Negative workplace culture leads to higher turnover, low morale, and reduced efficiency.
- Improvement: Encourage employee feedback for more open communication, and to show value for employee opinions.
Organizational Structure Types (from page 5)
- Types: Functional, divisional, simple/linear, matrix, network, and others.
- Functional: Departments organized by specific functions like marketing, finance, etc.
- Divisional: Divisions organized by product, service type, or geographic location.
- Simple/Linear: Common in small businesses, usually with a single leader at the top.
- Matrix: Multi-functional groups where employees report to multiple managers.
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