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Business Communication Essentials 7th Edition Chapter 2 Quiz

16 Questions

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Business Communication Essentials 7th Edition Chapter 2 Quiz

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Questions and Answers

What is the primary focus of Chapter 2 in 'Business Communication Essentials'?

Collaborative communication guidelines

Nonverbal communication importance

The listening process

Characteristics of effective teams (correct)

Which is a key step needed to ensure productive meetings, as mentioned in Chapter 2?

Identifying major collaboration technologies (correct)

Offering guidelines for collaborative communication

Listing the advantages and disadvantages of working in teams

Explaining the importance of nonverbal communication

What does Chapter 2 emphasize about nonverbal communication?

Listing the characteristics of effective teams

Offering guidelines for collaborative communication

The importance of business etiquette

Identifying six major categories of nonverbal expression (correct)

In 'Business Communication Essentials', what is described as essential in three key areas?

Business etiquette (C) Signup and view all the answers

According to Chapter 2, what is a disadvantage of working in teams?

Listing the advantages and disadvantages of working in teams (C) Signup and view all the answers

What is a characteristic of effective teams according to 'Business Communication Essentials'?

Active listening and open communication (D) Signup and view all the answers

What is one of the advantages of working in teams, according to the text?

Increased Diversity of Viewpoints (D) Signup and view all the answers

What is a disadvantage of working in teams, as mentioned in the text?

Pressure to Conform (D) Signup and view all the answers

Which characteristic is essential for effective teams according to the text?

Full Engagement (B) Signup and view all the answers

What is a guideline for collaborative writing mentioned in the text?

Establish Clear Group Processes (A) Signup and view all the answers

Which technology is recommended for collaborative writing based on the text?

Content Management System (A) Signup and view all the answers

What is a feature of collaboration via mobile devices mentioned in the text?

Real-Time Collaboration (C) Signup and view all the answers

What is a key element of giving constructive feedback according to the text?

Focus on the Process (D) Signup and view all the answers

What is a major collaboration technology identified in the text?

Wiki (D) Signup and view all the answers

Which technology is associated with shared knowledge and cloud computing?

Groupware (C) Signup and view all the answers

What should teams do before starting collaborative writing, as per the text?

Clarify Individual Responsibilities (A) Signup and view all the answers