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Questions and Answers
What is the main purpose of Charlene Martin's e-mail?
What is the main purpose of Charlene Martin's e-mail?
- To confirm her attendance at the sale
- To inquire about the sale details and provide contact information (correct)
- To ask for directions to the sale
- To request a special discount
What discount is mentioned in the email?
What discount is mentioned in the email?
- 15% off
- 20% off (correct)
- 25% off
- 30% off
What does Charlene Martin want to know about the sale?
What does Charlene Martin want to know about the sale?
- The type of products on sale
- The opening and closing times (correct)
- The location of the sale
- The number of items available
What does Charlene Martin ask the recipient to do?
What does Charlene Martin ask the recipient to do?
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How does Charlene Martin sign off her email?
How does Charlene Martin sign off her email?
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Study Notes
Customer Inquiry about Sale
- The customer, Charlene Martin, is interested in attending the opening sale of the newest branch.
- She inquires about the opening and closing times of the sale for each day.
Discount and Coupon Details
- The customer wants to know if a coupon or a copy of the email is required to receive the 20% discount.
- Alternatively, she asks if the discount is available to everyone.
Response and Contact Information
- The customer requests a response to her inquiry via her cell phone email address: [email protected].
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Description
Test your understanding of a customer's email enquiry about a sale event, including their questions and requests. Evaluate your knowledge of business communication and email etiquette.
