Business Email Etiquette

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5 Questions

What is the main purpose of Charlene Martin's e-mail?

To inquire about the sale details and provide contact information

What discount is mentioned in the email?

20% off

What does Charlene Martin want to know about the sale?

The opening and closing times

What does Charlene Martin ask the recipient to do?

Respond to her email using her cell phone email address

How does Charlene Martin sign off her email?

Sincerely

Study Notes

Customer Inquiry about Sale

  • The customer, Charlene Martin, is interested in attending the opening sale of the newest branch.
  • She inquires about the opening and closing times of the sale for each day.

Discount and Coupon Details

  • The customer wants to know if a coupon or a copy of the email is required to receive the 20% discount.
  • Alternatively, she asks if the discount is available to everyone.

Response and Contact Information

  • The customer requests a response to her inquiry via her cell phone email address: [email protected].

Test your understanding of a customer's email enquiry about a sale event, including their questions and requests. Evaluate your knowledge of business communication and email etiquette.

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