Business Communication Etiquette at NNPC Limited

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Questions and Answers

What is the purpose of NNPC Limited’s email accounts?

Primarily for business purposes with limited personal use acceptable (correct)

To be used for frequent and continuous personal needs

To conduct personal business beyond what is reasonable or necessary

To conduct personal business unrelated to NNPC Limited

Why are emails considered central to litigation and regulatory investigations?

Because they are easily destructible

Because they provide a frank account of events (correct)

Because they are not admissible in court

Because they are not relevant to investigations

What is the consequence of inappropriate business communication at NNPC Limited?

Positive effect on the Company's reputation

Higher morale among employees

Lower morale among employees (correct)

Improved relationships with clients

Why is it important to use NNPC Limited’s corporate email for transactions?

To ensure confidentiality of information Signup and view all the answers

What is the stance of NNPC Limited on using email for personal needs?

Allows limited personal use that is not excessive Signup and view all the answers

How are emails treated in court based on the evidence act of 2011?

They are admissible as evidence Signup and view all the answers

What is the impact of inappropriate business communication on NNPC Limited’s relationships?

Negatively affects relationships Signup and view all the answers

Why should appropriate approval be obtained before sending sensitive classified information via email?

To ensure proper authorization and confidentiality Signup and view all the answers

What type of correspondence does the standard business communication etiquette apply to at NNPC Limited?

Correspondence including mail, instant messages, telephone, social media tools, etc. Signup and view all the answers

What does NNPC Limited consider as acceptable personal use of its email accounts?

Limited personal use that is reasonable and necessary Signup and view all the answers

According to NNPC Limited's email policy, what is considered unacceptable in email communication?

Speculative opinions Signup and view all the answers

What is the primary purpose of monitoring and logging NNPC Limited's IT and communication facilities?

Operational management Signup and view all the answers

In NNPC Limited, what must be authorized for viewing and appropriately protected?

Sensitive information in emails Signup and view all the answers

What is the recommended action when negotiating or discussing matters over a long period in NNPC Limited?

Obtaining legal advice Signup and view all the answers

What should be avoided when using NNPC Limited's IT resources?

Actions that jeopardize the integrity and security of IT resources Signup and view all the answers

What should not be automatically forwarded outside of NNPC Limited's domain?

Sensitive information in emails Signup and view all the answers

What is the responsibility of users regarding their personal communications in NNPC Limited?

Content of their personal communications Signup and view all the answers

What is expected in all instances of communication according to NNPC Limited's policy?

Professional communication Signup and view all the answers

'Users of NNPC Limited's IT assets must follow the company's IT policies and _____ obligations.' What is the missing word?

'Contractual' Signup and view all the answers

'______ use of IT resources includes respecting the rights of other users.' What is the missing word?

'Acceptable' Signup and view all the answers

What is one of the prohibitions for users outlined in the text?

Sharing authentication details Signup and view all the answers

In what situations may NNPC examine all material on its systems without notice?

Security breaches or crime prevention Signup and view all the answers

What kind of personal data does NNPC protect, according to the text?

Employee, customer, and supplier data Signup and view all the answers

What is the purpose of NNPC collecting, processing, and storing personal data?

For legal or business reasons Signup and view all the answers

What must users ensure about personal data, as per the text?

That it is handled legally or with consent Signup and view all the answers

What should users do to keep personal data secure, according to the text?

Apply password protection Signup and view all the answers

What is one activity that users are prohibited from engaging in?

Disabling security measures Signup and view all the answers

What does NNPC protect against sensitive personal data more strongly by?

By legal protection Signup and view all the answers

What should users not disclose about individuals to external organizations without consent?

Personal information Signup and view all the answers

Study Notes

The text outlines rules for using IT assets at NNPC Limited, including guidelines for data privacy and protection.
Users are not allowed to share authentication details or provide access to their accounts.
Users must not circumvent security controls, download unauthorized software, or engage in disruptive activities.
Users are prohibited from accessing objectionable material, disabling security measures, or using IT resources for unauthorized purposes.
NNPC protects the personal data of employees, customers, suppliers, and other concerned parties.
NNPC only collects, processes, and stores personal data for legal or business reasons.
Users must ensure personal data is handled legally or with consent and must keep it secure.
NNPC may examine all material on its systems without notice in certain situations, such as security breaches or crime prevention.
Users must understand that business-related files may contain personal data and that sensitive personal data is more strongly protected by law.
Users should apply password protection and ensure personal data is kept secure from unauthorized access and hazards.
Users should not disclose personal information about individuals to external organizations without consent.

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Description

Test your knowledge of the standard business communication etiquette at NNPC Limited. Learn about the importance of good communication and the potential impact of inappropriate business communication.