ID CARDS and VISITOR PASSES

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21 Questions

According to the policy, how are Department and City employees supposed to be identified?

By means of Department-issued or City-issued ID cards

Who is considered an 'Employee or Personnel' as per the directive?

Any individual who works for the City of Boca Raton, including law enforcement officers, civilian employees, volunteers, and interns

What are Department personnel required to have in their possession when engaging in Department-related functions?

Their Department ID cards

Who is required to display their City-issued ID card while working within Department facilities?

City employees who do not work for the Police Services Department

What should visitors be recognized by while in all Department facilities?

Wearing a visitor pass or loaner access card

Who is responsible for the issuance of Department ID cards and modification of key card access profiles?

PSB administrative assistant

What is the protocol for malfunctioning ID cards?

Return to the PSB administrative assistant

What is the procedure for loss of a Department ID card?

Immediately report to the PSB administrative assistant and deactivate the card

Who will issue temporary visitor passes in exchange for valid identifications?

Records Section employees

What information is documented in the electronic visitor tracking database?

Date, name of visitor, visitor’s company or agency, purpose of visit, time in and out

Who is responsible for the assignment of loaner access cards after hours?

On-duty watch commander

What should be done if an employee is issued a loaner access card?

Make an entry in the logbook at the front desk and notify the PSB administrative assistant to deactivate the card

What should be done if a loaner access card is lost?

Immediately report to the front desk Records personnel and employee’s supervisor to deactivate the card

Under what circumstance will visitors to Department facilities not need individual cards if accompanied by Department personnel?

Large groups of visitors on tours

What will individuals/workers visiting Department facilities on consecutive days and unescorted be subject to?

Background/criminal history check prior to admission

Where should individuals who are unable to meet their visitors at the front desk be escorted within the facility?

Within the facility

Who needs to submit an annual audit ensuring that all Department loaner access cards are present and accounted for?

Records section manager

Who is responsible for submitting an annual audit ensuring the presence and accountability of all Department loaner access cards?

The records section manager

What action should be taken if a loaner access card is lost?

Report it to the facility manager

Who issues temporary visitor passes in exchange for valid identifications?

The facility manager

Which individuals need to have City-issued ID cards while working within Department facilities?

Employees or personnel as per the directive

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