Providing Services to Individuals with Disabilities

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What is the policy of the Boca Raton Police Department towards persons with disabilities?

To charge extra fees for services to persons with disabilities

To only provide services to persons without disabilities

To deny services to individuals with disabilities

To provide quality services to all persons regardless of their status or abilities (correct)

What are 'Auxiliary Aids and Services' as defined in the directive?

Qualified interpreters, note pads, written materials, and other methods of making materials available to individuals with hearing or visual impairments (correct)

Devices used for crowd control during public events

Tools and resources used in crime scene investigations

Special equipment used by the police department for undercover operations

What does 'Public Accommodation' include according to the directive?

Common carriers, hotels, places of public accommodation, amusement, or resort, and other places to which the general public is invited (correct)

Public libraries and educational institutions

Government offices and facilities

Private residences and businesses

What is a 'Service Animal' as per the directive?

An animal that is trained to perform tasks for an individual with a disability Signup and view all the answers

What are employees of the Boca Raton Police Department committed to?

Providing quality services to all persons regardless of their status or abilities Signup and view all the answers

What should a law enforcement officer do in emergency situations when encountering a person with disabilities?

Establish necessary communication using practical and effective means Signup and view all the answers

What should an LEO do when encountering an individual with a disability that is not readily detected?

Remain alert to the possibility and accommodate their special needs Signup and view all the answers

When making an arrest of an individual with a disability, what should an LEO do regarding their special needs?

Make every effort to humanely accommodate their special needs Signup and view all the answers

If a detainee is hearing impaired, what should the LEO do during the arrest?

Make every effort to communicate basic information in the quickest, most effective means possible Signup and view all the answers

What should an employee do in non-arrest enforcement situations for an individual with disabilities?

Make every effort to accommodate the special needs of an individual with disabilities Signup and view all the answers

What should employees do when encountering witnesses, victims, or persons requesting information or other assistance who have disabilities?

Make every effort to accommodate their special needs Signup and view all the answers

How should communications with individuals who are visually impaired be handled?

Relevant information should be read to them Signup and view all the answers

What resources are available for providing information in an accessible format to persons who are visually impaired?

Verbally reading the material and using resources found on the Department’s website or large print documents Signup and view all the answers

How should communications with individuals who are hearing impaired be made?

By the quickest, most effective means possible Signup and view all the answers

What additional service is available for speech-impaired persons to summon police assistance?

Telephone Device for the Deaf (TDD) phone line Signup and view all the answers

If a subject without a hearing impairment would have been arrested without questioning or being offered an opportunity to explain facts related to the incident, how should a subject with a hearing impairment in the same situation be treated?

Not provided with a qualified interpreter Signup and view all the answers

What should an employee do if additional services are requested by an individual with a disability but are not necessary for the employee to meet his/her objectives?

Instruct the individual to contact the Department during regular hours to request additional assistance Signup and view all the answers

Why is it important for employees to be cognizant of emergency bracelets and possible identifiers of a person with an imperceptible disability?

To avoid liability consequences for the employee and the Department Signup and view all the answers

What may involuntary behavior associated with imperceptible disabilities resemble?

Behavior associated with intoxication or combativeness Signup and view all the answers

What is an employee's first obligation when aiding a person experiencing a seizure?

Protect the individual from unnecessary harm Signup and view all the answers

Why may a family member or friend not be qualified to render necessary interpretation for a person who is deaf?

They lack emotional or personal involvement Signup and view all the answers

What must an interpreter be able to do to be considered qualified?

Sign to the individual who is deaf what the hearing person is saying and voice what is being signed by the individual who is deaf Signup and view all the answers

What rights do individuals with disabilities have in regards to being accompanied by a service animal in public accommodations?

They have the right to be accompanied by a service animal in all areas of a public accommodation Signup and view all the answers

When can a public accommodation exclude or remove a service animal from the premises?

If the animal's behavior poses a direct threat to the health and safety of others Signup and view all the answers

Under what circumstances can an individual with a disability be charged for damages caused by a service animal?

If it is not the regular policy and practice of the public accommodation to charge nondisabled persons for damages caused by their pets Signup and view all the answers

What does it mean when it is stated that 'certification is not required for an interpreter to be qualified'?

Certification is irrelevant in determining an interpreter's qualification Signup and view all the answers

What task may a public accommodation representative ask about in order to determine if an animal is a service animal?

Inquire about what tasks the animal has been trained to perform Signup and view all the answers