Podcast
Questions and Answers
What is the purpose of registering a Quote Request via operations?
What is the purpose of registering a Quote Request via operations?
The Quote Request process improves communication between the ______ and Operational departments. Answer: Sales
The Quote Request process improves communication between the ______ and Operational departments. Answer: Sales
What are the reasons why a Quote Request may be requested?
What are the reasons why a Quote Request may be requested?
When a request comes in via operations, they register the request in the ______ list. Answer: Quote Request
When a request comes in via operations, they register the request in the ______ list. Answer: Quote Request
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Which fields are mandatory when completing the Quote Request screen?
Which fields are mandatory when completing the Quote Request screen?
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The fields marked with a blue dot on the Quote Request screen are ______. Answer: mandatory
The fields marked with a blue dot on the Quote Request screen are ______. Answer: mandatory
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If the auto-suggested product is not available for selection, the user should ______. Answer: continue typing the full product name and attach the MSDS
If the auto-suggested product is not available for selection, the user should ______. Answer: continue typing the full product name and attach the MSDS
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What happens if a non-registered customer tries to add a Quote Request?
What happens if a non-registered customer tries to add a Quote Request?
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How should a Sales representative proceed if the auto-suggested product is not available for selection?
How should a Sales representative proceed if the auto-suggested product is not available for selection?
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Once the request has been saved and added to the system, the status will change from ______ to Requested. Answer: Draft
Once the request has been saved and added to the system, the status will change from ______ to Requested. Answer: Draft
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Study Notes
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Description
"Test Your Knowledge: Understanding Requesting Quotes via Operations" Do you know the reasons why customers request quotes via operations? Can you identify the necessary information to register a quote request in the system? Take this quiz to test your knowledge on the first step of the quote request process and improve your understanding of operations' role in managing customer requests. Keywords: Quote request, customer, operations, system, knowledge.
