New Application Analyst Assessment

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Questions and Answers

What is the first step in the job application process as outlined in the training module?

Set up the client's Google profile (correct)

Copy client details to Desktop Notes

Download a VPN for applications

Review the Mobius Client Tracker

Why is using a VPN important in the application process?

To maintain a backup of application data

To ensure applications appear from a US location (correct)

To prevent malware attacks

To enhance internet speed during applications

What format should resumes and cover letters be in for client applications?

PDF (correct)

Word Document

Plain Text

JPEG

Which of the following is NOT a recommended free VPN mentioned in the training module?

NordVPN Signup and view all the answers

What should be done if the client has already provided a custom email?

No further action is needed Signup and view all the answers

What is the purpose of the 'To Apply' tab in the client tracker?

To list job openings suitable for the client Signup and view all the answers

What action should be taken after submitting job applications?

Record the number of applications made daily Signup and view all the answers

What should be avoided to prevent disqualifying a client during applications?

Providing incorrect personal information Signup and view all the answers

What should be tagged in the remarks column if a job is marked for Easy Apply?

NotApplied(EasyApply) Signup and view all the answers

What action should be taken if a job has expired or is no longer accepting applications?

Tag as JobExpired and hide it Signup and view all the answers

What is the minimum number of applications expected to be submitted per hour during the first week?

15 applications Signup and view all the answers

What is the primary communication tool used between team members and the Delivery Lead?

WhatsApp Signup and view all the answers

By what time must weekly timesheets be approved?

Sunday at 9PM Signup and view all the answers

Which tool is required for time tracking to ensure efficiency in the application process?

Hubstaff Signup and view all the answers

How frequently is payroll processed?

Bi-weekly Signup and view all the answers

How should client documents and files be organised according to the guidelines?

Systematically with labeled tabs in the client tracker Signup and view all the answers

When should analysts provide their daily updates?

Every day by 8PM PST Signup and view all the answers

What should be included in the daily updates sent to clients?

Names of companies and job titles applied to Signup and view all the answers

What is the primary communication tool for interacting with clients?

WhatsApp Signup and view all the answers

What should analysts do if there is no feedback from clients after 6 hours?

Follow up with the client Signup and view all the answers

What action is required if a timesheet contains discrepancies?

Report and correct immediately Signup and view all the answers

What should you do if cover letters are needed for a job application?

Tag as 'Additional Info Needed' Signup and view all the answers

Which of the following is a method of submission for timesheets?

Using time tracking tools like Hubstaff Signup and view all the answers

What is the required action when verification from a mobile number is needed?

Inform the client immediately Signup and view all the answers

When should analysts provide weekly updates on the application process to the clients?

Every Monday at the start of the week Signup and view all the answers

What must be included when providing periodic updates to the Delivery Lead?

The number of applications submitted and any encountered challenges Signup and view all the answers

Which scenario requires analysts to ask if jobs in the 'shortlisted' tab are considered approved?

When feedback is not provided Signup and view all the answers

What are analysts prohibited from doing regarding LinkedIn accounts for clients?

Creating LinkedIn accounts for clients Signup and view all the answers

What information should be saved in the 'Client Tracker' folder?

All client trackers Signup and view all the answers

What is essential for managing client communication schedules?

Checking Google Calendar regularly Signup and view all the answers

Which tool is primarily used to manage the schedules of team members?

Google Calendar Signup and view all the answers

What should analysts check daily in the client's email?

Interview schedules and replies from companies Signup and view all the answers

What should be done if jobs require verification to proceed with an application?

Request verification from the client Signup and view all the answers

In case of adding more jobs to a tracker, how soon should clients be notified if there are jobs to avoid?

Within 24 hours Signup and view all the answers

What type of feedback should be included in daily updates?

Both applied and skipped jobs due to missing information Signup and view all the answers

What should be included in an email requesting cancellation?

A cancellation video Signup and view all the answers

What is the expected response time when clients reach out after working hours?

4-6 hours Signup and view all the answers

Why should clients use a custom email for job applications?

To keep track of interview invitations Signup and view all the answers

What should clients do if they need to respond to questions after submission?

Input answers in the remarks column Signup and view all the answers

How often does the team compile job listings for clients?

Every 2-3 days Signup and view all the answers

What is the appropriate response if a job listing appears expired?

Check the career website Signup and view all the answers

What should clients do if they don't receive notifications about incomplete applications?

Refer to their application tracker Signup and view all the answers

What should clients send when asking for a refund?

An email to finance Signup and view all the answers

What is a recommended action for improving the accuracy of job listings?

Update search criteria Signup and view all the answers

What should be done if clients want to ensure that their cover letters are included?

Send the cover letter to be included Signup and view all the answers

What is suggested if clients want to maintain a systematic approach in their job application tracking?

Regularly update the application tracker Signup and view all the answers

What is the primary function of the chatbot provided for client assistance?

To provide out-of-hours assistance Signup and view all the answers

What advice should be given regarding jobs that appear to ask for coding skills but are within search criteria?

Add more coding keywords Signup and view all the answers

What is the proper action for a client who has updated their resume email?

No need to change it on the resume Signup and view all the answers

Study Notes

Application Analyst Training Module Timeline

Application Analysts start applying for jobs on Saturday PST.
Updates on additional jobs are sent on Tuesdays, Thursdays, and Saturdays PST.

II. Job Application Process

Clients should set up a dedicated Google profile for applications.
Analysts should use a VPN when applying for jobs.
Mobile verification is required for some jobs.
Clients should provide analysts with an updated resume, portfolio, and cover letter in PDF format.
Analysts should set up autofill for the client's information.
Analysts are required to complete a minimum of 15 applications per hour during the first week and 20 applications per hour from the second week onwards.
Analysts should use the "To Apply" and "Do Not Apply" tabs in the client's tracker to organize jobs and keep track of applications.
Analysts should use Hubstaff for time tracking.

III. Document Management

Each client's tracker should have five tabs: Client Details, Search Criteria, Clients Credentials, Shortlisted, To Apply, and Do Not Apply.
All resumes should be saved in the Mobius Drive Resume folder.
All client trackers should be saved in the Client Tracker folder.
Client trackers should only be accessible to the analyst, team leader, manager, and client.

IV. Communication with Clients

WhatsApp is the primary communication tool used for client interactions.
Daily application updates should be provided by 8PM PST.
Clients should be informed about new job lists every Monday, Tuesday, and Thursday PST and every Saturday PST.
Clients should be provided with a new list of jobs every Saturday PST.
The Mobius Chat Gpt Bot can be used to automate processes, answer queries, and provide guidance.

VI. Interaction with the Delivery Lead

The Delivery Lead, Hanna (COO), and Ashwin (CEO) can be contacted via WhatsApp.
The Mobius Delivery Team WhatsApp group can be used for urgent matters.
Analysts should refer to the Mobius Google Calendar for scheduling and reminders.
Analysts should provide the Delivery Lead with regular updates on their progress, including the number of applications submitted, milestones achieved, and challenges encountered.

VII. Hours Worked Submission

Timesheets are due by 9PM every Sunday.
Analysts use tools like Hubstaff to record hours worked.

Application Analyst Messages

Analysts should introduce themselves to clients and request any specific preferences or instructions they may have.
Analysts should also check with the Delivery Lead before sending a message to clients asking for a custom email address.
Analysts should confirm with the client about the approval of jobs.
Analysts should notify clients about new jobs added to their trackers every Tuesday, Thursday, and Saturday PST.
Analysts should follow up with clients about job approval if they don't receive feedback within 6 hours and then again after 24 hours if there’s no response.

Daily Updates

Analysts must provide clients with a daily update by 8PM PST with a list of companies and jobs they have applied to.
The update should include both successful applications and jobs that have additional information needs.

FAQs

Analysts can add answers to questions from the "Remarks" column to the "Remarks" column or add an extra column for the answers.
Mobius does not craft cover letters, but analysts can include them in the application if the client sends them.
The company uses a client's custom email to sign up for job accounts on Indeed and Dice, but analysts use their personal LinkedIn accounts for applications.
Analysts can update clients in the "Shortlisted" tab or "Not Sure" tab if there are any changes to the search criteria.
Analysts can ask for the Delivery Lead to provide answers to questions for applications, input the answers in the "Remarks" column, or add a column for the answers.
Clients should not change their email address on their resume.
The process for each week is to complete all jobs in the "To Apply" tab and then get approval on Sunday before starting the application cycle on Monday.
Analysts should address the issue of job posting requirements with the client by reviewing the job search criteria.
Analysts should address complaints about job expirations by contacting the client.
Analysts should inform the client about the status of incompleted job applications.

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Description

This quiz covers the key procedures and requirements for Application Analysts in their job application process. Learn about job application timelines, documentation needed, and organization methods for tracking applications. Understanding these aspects is crucial for maintaining efficiency and meeting application targets.