WORK2218 Guest Lecture_Week 6 slides.pdf

WORK2218 Managing Organisational Behaviour Week 6: Foundations of Group Behaviour Presented by Dr Nate Zettna Lecturer in Leadership and OB Body, Heart and Mind in Business Research Group Discipline of Work and Organisational Studies The University of Sydney Page 1  By t...

WORK2218 Managing Organisational Behaviour Week 6: Foundations of Group Behaviour Presented by Dr Nate Zettna Lecturer in Leadership and OB Body, Heart and Mind in Business Research Group Discipline of Work and Organisational Studies The University of Sydney Page 1  By the end of this session, you should be able to… Differentiate between group, teams and different types of teams. Explain the impact of bad apple behaviours on teamwork Describe the input – process – output team model of team functioning Discuss the benefits and pitfalls of teamwork The University of Sydney Page 2  Why study groups and teams? The University of Sydney Page 3 The University of Sydney Page 4 The University of Sydney Page 5  How prepared are you? › Do you have the interpersonal skills to work productively on a team? › Do you have the necessary team leadership skills to keep a team on track? › Are you confident that you can manage a successful project team? The University of Sydney Page 6 6  Benefits of teams › Well-planned teams can reinvigorate productivity and better position an organisation to deal with a rapidly changing environment. BUT Expected gains do not always materialise “Romance of teams” debate The University of Sydney Page 7  What is a group? What is a team? Cabin Crew People supporting each other to battle addiction What is a group? What is a team? Consultants in a weekly meeting updating one another on their individual progress in different projects Children playing baseball The University of Sydney Page 8  What is a group? › Group: Two or more people who interact with each other, are psychologically aware of each other and think of themselves as a group” (Martin and Fellez, 2010: 226) › Two types of groups: › Informal groups › Formal groups The University of Sydney Page 9  What is a team? › Team: Two or more people who take individual and collective responsibility for their shared objectives and interactively coordinate their interdependent activities through roles and specific assignments The University of Sydney Page 10  Types of Task Interdependence The University of Sydney 15-11 Page 11  Types of Task Interdependence The University of Sydney Page 12  Work Teams – In a work team, individuals’ efforts result in a level of performance greater than the sum of those individual inputs. The University of Sydney Page 13  Types of teams The University of Sydney Page 14  Roles Roles in Group/ Team Roles: Behaviour patterns expected of someone who occupies a given position in a social unit Role Role Perception Expectations ROLES Role Conflict The University of Sydney Page 15  Movies/series about teams The University of Sydney Page 16  Bad apple behavior – Bad apple behaviors on the part of a single team member can effect the behaviors and effectiveness of an entire team – Bad apple behavior – Jerk – Slacker – Depressive Pessimist Felps, W., Mitchell, T. R., & Byington, E. (2006). How, when, and why bad apples spoil the barrel: Negative group members and dysfunctional groups. Research in organizational behavior, 27, 175-222. The University of Sydney Page 17  A Model of Team Functioning Process/ Mechanism ??? Marks, M. A., Mathieu, J. E., & Zaccaro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Review, 26(3), 356-376. The University of Sydney Page 18  A Model of Team Functioning The University of Sydney Page 19  Inputs may include… Leadership Team Team Processes composition Organisational policy/culture The University of Sydney Page 20  Even your leader’s sleep may impact your team! Barnes, C. M., Lucianetti, L., Bhave, D. P., & Christian, M. S. (2015). “You wouldn’t like me when I’m sleepy”: Leaders’ sleep, daily abusive supervision, and work unit engagement. Academy of Management Journal, 58(5), 1419-1437. The University of Sydney Page 21 Applying the IPO: Zettna, N., Nguyen, H., Restubog, S. L. D., Schilpzand, P., & Johnson, A. (2024). How teams can overcome silence: The roles of humble leadership and team commitment. Personnel Psychology. https://doi.org/10.1111/peps.12660 The University of Sydney Page 22 Applying the IPO: But… Zettna, N., Nguyen, H., Restubog, S. L. D., Schilpzand, P., & Johnson, A. (2024). How teams can overcome silence: The roles of humble leadership and team commitment. Personnel Psychology. https://doi.org/10.1111/peps.12660 The University of Sydney Page 23 Applying the IPO: But… Li, A. N., Liao, H., Tangirala, S., & Firth, B. M. (2017). The content of the message matters: The differential effects of promotive and prohibitive team voice on team productivity and safety performance gains. Journal of Applied Psychology, 102(8), 1259-1270. The University of Sydney Page 24 Applying the IPO: But… Nguyen, H., Groth, M., & Johnson, A. (2024). How Display Rules Influence Turnover in Healthcare Teams and the Moderating Role of Team Negative Affective Tone. Journal of Service Research, 27(3), 397-413. The University of Sydney Page 25  Marks, Mathieu, Zaccaro (2001) AMR Transition Phase Action Phase Mission analysis Goal specification Strategy formulation Monitoring goal progress Systems monitoring Team monitoring & backup Coordination Interpersonal Phase Motivation & confidence building Managing Conflict Affect management The University of Sydney 26 Page 26  The Good, the Bad, and the Ugly Teamwork Norms Social Deviance loafing Cohesiveness Sucker Groupthink Conformity effect The University of Sydney Page 27 Thank You! Dr Nate Zettna Discipline Work and Organisational Studies Lecturer in Leadership and OB Email: [email protected] The University of Sydney Page 28