Types of Buying Decision Behavior PDF
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Uploaded by FamousArcticTundra5828
Abu Dhabi University
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Summary
This document details different types of buying decisions, the buyer decision process in different circumstances, and analyzes consumer buying behavior. It also analyzes marketing factors influencing behavior. The document outlines the process for new product launches.
Full Transcript
**[Types of Buying Decision Behavior]** 1. **Complex**: When shoppers care and see big differences between brands. 2. **Reducing**: Shoppers are interested but don't see many differences between brands. 3. **Habitual**: Low interest and few differences those people buy out of habit...
**[Types of Buying Decision Behavior]** 1. **Complex**: When shoppers care and see big differences between brands. 2. **Reducing**: Shoppers are interested but don't see many differences between brands. 3. **Habitual**: Low interest and few differences those people buy out of habit. 4. **Seeking**: Low interest but clear brand differences; people change brands for variety. **[The Buyer Decision Process]** 1. The buyer notices a need or want. 2. The buyer looks for information about product. 3. The buyer compares different products or brands. 4. The buyer chooses a product to buy. 5. The buyer thinks about their choice. **[The Buyer Decision Process for New Products]** 1. **Awareness: The buyer learns about the new product.** 2. **Interest: The buyer becomes interested and looks for more info.** 3. **Evaluation: The buyer checks the product's benefits and features.** 4. **Trial: The buyer tries the product, often through samples or low-cost options.** 5. **Adoption: The buyer chooses to use the product orderly.** **[Consumer Markets and Buyer Behavior]** **Markets**: Places where people buy things for their personal use.\ **Influences**: culture, social groups, personal preferences, and feelings affect buying decisions. **[PESTEL Analysis]** 1. **Political: Government rules.** 2. **Economic: Economic growth.** 3. **Social: Cultural trends.** 4. **Technological: tech progress.** 5. **Environmental: sustainability.** 6. **Legal: Laws and rules.** **BCG Matrix** 1. **Stars**: High market share and high growth rate. 2. **Cash Cows**: High market share but low growth. 3. **Question Marks**: Low market share but high growth. 4. **Dogs**: Low market share and low growth. **[Ansoff Matrix]** 1. **Market Penetration: Selling more.** 2. **Market Development: New places.** 3. **Product Development: New products.** 4. **Diversification: New things in new places.** **[Product Growth Steps]** 1. **Introduction: Launch the product and make people aware of it.** 2. **Growth: Sell more and get more customers.** 3. **Maturity: Sales slow down make your product different.** 4. **Decline: decide to stop or change the product.** **[How a Company Can Grow]** 1. **Make marketing and customer service better** 2. **Make new products** 3. **Sell in other countries** 4. **Work with other companies** **[How to Market the Product]** 1. **Find out who the customers are and what they want.** 2. **Show what makes the product special.** 3. **Use different ways, like social media and ads, to tell people about it.** 4. **Make sure the product is available where customers can buy it.** [**Marketing Factors Influencing Behavior**:] 1. **Product Quality: Good quality makes people trust the product and see it as valuable.** 2. **Brand Image: A strong brand can affect what people choose to buy.** 3. **Price: Setting a good price can bring in more customers.** 4. **Promotions: Good sales and deals.** 5. **Customer Experience: Happy customers are likely to buy again** **[New Product Launch]** 1. **Market Research: Do research to find out what people want.** 2. **Product Development: Make a product that fits what customers need.** 3. **Testing: Try the product with a small group of people and ask for their opinions.** 4. **Marketing Strategy: Create a clear plan for how to promote the product when it launches.** **FASTEL Analysis** 1. **Collect Data**: Get info about the market and other businesses. 2. **Look for Trends**: See what\'s changing in technology, money, and what people want. 3. **Check Competitors**: Find out what other companies do and how well they do it. 4. **SWOT Analysis**: List what is good, what is bad, new chances, and risks based on your info.